I really like how Spectrum shows and tracks retention, compared to our old accounting system it's much easier to see total retention and if it's been billed or not. Spectrum also makes it so easy to input important details about a projects billing (invoices or draws, SOV, tax rate, billing email address, etc.) Review collected by and hosted on G2.com.

If you don't 'Favorite' a report or tool, sometimes it can be hard to find in the Site Map because there isn't a search function. Review collected by and hosted on G2.com.

Very reliable service and account managers proactive in ensuring best quality of service. Review collected by and hosted on G2.com.

Billing can be a little confusing with multiple accounts / service locations. Took some time to get all services onto a single bill but we did get it tidied up in the end to make approvals / payment cycles easier. Review collected by and hosted on G2.com.

love that it is eady navigate, undo any mistakes and follow all job costing Review collected by and hosted on G2.com.

lags, timeouts and i hate the new sign in security feature Review collected by and hosted on G2.com.

I like the ease of use in each module, getting exactly what you need without having to look too hard. The intergation capabilites are also an added bonus. Review collected by and hosted on G2.com.

Support, I miss the days where you could call in. If I run into an issue I either let it go or spend hours trying to figure it out myself. Review collected by and hosted on G2.com.

Organize all data for all areas of the company Review collected by and hosted on G2.com.

needs training if user is not familiar is not as user friendly requires time to understand their logic. Review collected by and hosted on G2.com.

Spectrum has lots of functionality and little quick tricks that can make it easy to learn. The ability to import records via csv is great and allows for quick work with high volume. The customer service team is very responsive, but not all support staff is the same as far as quality help and customer care. Overall, this software is easy to use once you master the UI, and the ability to favorite screens makes it easy for a new user to learn the ropes. Review collected by and hosted on G2.com.

There is not enough documentation for end user troubleshooting. There are some "bugs" that the customer support is aware of but have not solved. It can feel like Trimble as a company is not putting anymore effort into Spectrum and is focusing on Vista instead. Review collected by and hosted on G2.com.

I think the best thing I like about Spectrum would be the speed and the ease of use. Spectrum is the fastest system I have used, I no longer need to sit and wait for reports it is definitely a time saver. To add to this point, Spectrum is constantly getting better and better, they always strive to upgrade their system to be improved regularly. I also love the training and support they have. The Viewpoint Academy always has new things for you to learn and gain more knowledge of the system. Review collected by and hosted on G2.com.

There is really very little I dislike about it. If I had to say something I guess I would say the AR process when having to revise invoices, you can't revise invoices at all really, you need to reverse the original draw which then creates a credit memo you need to apply to the original invoice and then just start over with the new revised invoice you need to create. You can't keep invoice #'s and or invoice dates. Kind of stinks. Review collected by and hosted on G2.com.

It is easy to use from everyone (office and field). We have reached out to their support team before and we have always had a quick response. I use the system every day and use multiple functions of the system with ease. Review collected by and hosted on G2.com.

I wouldn't say that I dislike anything about the system. My only complaint is that it does take my dashboard a minute or so to load each time I login; which is something new. We have made them aware of the issue and they are looking into it. So I have made a habit to login first thing and then check my emails while it loads. Review collected by and hosted on G2.com.

How easy it is to move around and learn. I like the how easy it is to upload from other platforms for integrations. I like how you can narrow down the information you need in the reports section. Customer Support is always available to help you 24-7 or you can go to the network and see what is new and learn different techniques that your peers are doing. It is easy to use everday. Review collected by and hosted on G2.com.

Sometimes you can not go back once things are closed. You have to reverse it and go through the process. Review collected by and hosted on G2.com.

I really like the ease of use (once you learn the system) and the different reports that are available. I also like the Business Intelligence (custom report builder) option that is available. Review collected by and hosted on G2.com.

The G/L has a hard time matching our actual Bank/Credit Card reconciles at times. This can be frustrating for our CPA. Also, the support for the software is a nightmare! The first year or so having the software you are "prioritized" but after that good luck getting any quick answers. Review collected by and hosted on G2.com.