VIENNA Advantage Reviews & Product Details

VIENNA Advantage ERP/CRM Platform is versatile, comprehensive, integrated and complete solution. It is suitable for many industries especially in the retail, restaurants & cafes. It does have unique features such as Document Management Modules, built-in workflow & process automation engine and productivity tools such as calendar, email, tasks management, workflow inbox, KPIs Dashboard, etc...

VIENNA Advantage covers any organization's needs and will help such organizations to grow their businesses. Its unique HTML5 user interface enable users to conduct their tasks within VIENNA Advantage from anywhere, at any time and from any device. Its point of sales (POS) module requires no special POS hardware and it works using any device such as PC, Tablet, laptop and even smart phones with an Internet connection. No need for special network infrastructure for remote branches and locations and its POS keep working even if the connection with the main server is disconnected (offline mode).

VIENNA Advantage is a multi-tenant, multi-currency, multi-organization, multi-warehouses, multi-language, that will enable its users to utilize its features in large scales organizations located in different countries with different languages, different currencies in one centralized consolidated manner.

VIENNA Advantage provides high customization capabilities with its development framework that enable developers to develop completely new windows without coding by more than 70% of the development requirements.

VIENNA Advantage provides comprehensive reporting and KPI dashboards that can be created and configured by normal business professional without the need to have any coding or programming skills. Review collected by and hosted on G2.com.

Due to the fact that VIENNA Advantage is covering virtually all organizations' needs and is dynamically and rapidly evolving, the documentation is lacking the pace of such rapid development. Also, to benefit from VIENNA Advantage, the organization need to have a well structured procedures and processes to reflect it on the system and if an organization lacks to have such structured procedures and processes, then it will require special customization efforts to enable such organization benefit from it. Review collected by and hosted on G2.com.

The development platform is excellent. More than 80% of the application can be built by business users with some knowledge of SQL and basic knowledge of software development. Standard ERP & CRM modules provided by Vienna are very flexible and can be very easily configured to your specific needs.

The support from the Vienna team has been excellent. The boys are very knowledgeable about the product, quick to respond, very patient and courteous. Review collected by and hosted on G2.com.

Documentation can be significantly upgraded. I think a process flow diagram for all the major processes would significantly improve the learning curve for new users. Without the workflow documentation one does not know how the different windows/screens relate to each other.

Vienna does have a android App, but I also think the mobile platform is more of an after thought. I think Vienna will be well served/positioned if they significantly move their application on to the mobile platform. Review collected by and hosted on G2.com.

Support of Vienna is advantage is the best thing . The team is prompt and solution driven. Its point of sales (POS) module requires no special POS hardware. The integrated CRM and Document Management System makes it a perfect solution. Review collected by and hosted on G2.com.

We started with the first version of advantage which had some bugs which was the hardest part to start with but later everything got streamlined. the documentation is lacking the pace of such rapid development. Review collected by and hosted on G2.com.