
Look and Feel about this product really awesome. This Vienna Base module itself satisfied the small industry. Not much customisation required. INBUILD BI TOOL available. All types of MIS reports are easy to achieve. Cost wise less when I compare to other products. Easy integration and migration can be achieved. Review collected by and hosted on G2.com.
Installation required with .exe file so that easy to install with single click that will be more better. Review collected by and hosted on G2.com.
The software facilitates the identification and realization of the objective of the company with its integrated modules. Business resource planning and customer relationship management, all in one application. It helps you to access business data from anywhere in many languages at any time. The customer service is efficient. It enables users to create features without having to make fewer mistakes. Review collected by and hosted on G2.com.
The testing option can be improved since it is very restrictive, more tutorials for advanced problems can be useful. In addition, the software, especially the progressive report portion, is best for me. All is well, it takes time to install it. It takes time. Review collected by and hosted on G2.com.
In this tool there is a great balance between simplicity and functionality, it is a very intuitive and organized software .. it is difficult to get lost, it is easy to adapt and everything is at hand .. it is very efficient in how you access, display and distribute the information. .. I have tried many other ERPs, but this one has EVERYTHING Review collected by and hosted on G2.com.
It is easy when you have experience in ERP administration, but for inexperienced people the learning curve is not so simple .. they could improve the documentation and tutorials (maybe make them more interactive, more to the current times) Review collected by and hosted on G2.com.
The software makes it easy to identify and realize company's goal by using their integrated modules;
Enterprise resource planning, Document management system and customer relationship management, all in one application. It enables one to access business data anytime from any place in multiple language. It has a reliable customer service. It enables users to build functionalities without coding thus less error. Review collected by and hosted on G2.com.
The software is best for me especially progressive reporting part. Everything is fine so far thou it takes time to install Review collected by and hosted on G2.com.
never had a trouble with any kind of personalisation because it's quite intuitive and really useful for planning. Good customer service. Review collected by and hosted on G2.com.
the trial choose can be improved because it's very restrictive, it could be useful have more tutorial for advanced issues. Review collected by and hosted on G2.com.
The User Interface and Functionality is extremely user- friendly. Very easy to use Review collected by and hosted on G2.com.
I initially had issues logging in. username/password wrong or no login access continuously came up. Review collected by and hosted on G2.com.
Built on the Vienna Advantage framework with an extendable data base you can configure your Solution based on your industry and individual needs. It covers all features and its mixtures makes Vienna Advantage unique. E.g.: Complete Set of Features covering all functional modules, Productivity Features, Extendable, Flexible, Open (Web Services), Agile Development platform cloud and on premise, Business Intelligence Capabilities, scalable, Easy deployment, User Experience. Review collected by and hosted on G2.com.
Vienna Advantage works with Partners in the different Countries and Industries. There is stll not a Partner available in every Country. Review collected by and hosted on G2.com.
Vienna is extremely powerful right out of the box. It can be deployed via the cloud, on-site, or a hybrid of both. But the real secret of Vienna is it extendability. From creating custom modules, dashboards, even KPI's without coding, to its built in report creator, Vienna is built to go anywhere you organization desires.
I'm really going to enjoy deploying this solution across our many regions! Review collected by and hosted on G2.com.
Installation can be a bit complicated if you're new to it, but once you're past the learning curve it's well worth it. Plus, support personnel is just a click away... Review collected by and hosted on G2.com.
VIENNA Advantage ERP/CRM Platform is versatile, comprehensive, integrated and complete solution. It is suitable for many industries especially in the retail, restaurants & cafes. It does have unique features such as Document Management Modules, built-in workflow & process automation engine and productivity tools such as calendar, email, tasks management, workflow inbox, KPIs Dashboard, etc...
VIENNA Advantage covers any organization's needs and will help such organizations to grow their businesses. Its unique HTML5 user interface enable users to conduct their tasks within VIENNA Advantage from anywhere, at any time and from any device. Its point of sales (POS) module requires no special POS hardware and it works using any device such as PC, Tablet, laptop and even smart phones with an Internet connection. No need for special network infrastructure for remote branches and locations and its POS keep working even if the connection with the main server is disconnected (offline mode).
VIENNA Advantage is a multi-tenant, multi-currency, multi-organization, multi-warehouses, multi-language, that will enable its users to utilize its features in large scales organizations located in different countries with different languages, different currencies in one centralized consolidated manner.
VIENNA Advantage provides high customization capabilities with its development framework that enable developers to develop completely new windows without coding by more than 70% of the development requirements.
VIENNA Advantage provides comprehensive reporting and KPI dashboards that can be created and configured by normal business professional without the need to have any coding or programming skills. Review collected by and hosted on G2.com.
Due to the fact that VIENNA Advantage is covering virtually all organizations' needs and is dynamically and rapidly evolving, the documentation is lacking the pace of such rapid development. Also, to benefit from VIENNA Advantage, the organization need to have a well structured procedures and processes to reflect it on the system and if an organization lacks to have such structured procedures and processes, then it will require special customization efforts to enable such organization benefit from it. Review collected by and hosted on G2.com.
I prefer Vienna Advantage due to its extensibility using fully customizable and reliable ERP modules.
With its various tools like BI and Reporting, Workflow Management, Approval and Alerts, Email and SMS integration, Task Management, Excel import and export etc the system can be tailored to suit any complex scenarios and bottlenecks in business process without coding. The integrated CRM and Document Management System makes it a perfect solution. Review collected by and hosted on G2.com.
the disadvantage i noticed is - to understand the functioning of the Vienna ERP system requires the guidance of an experienced representative of ViennaAdvantage Review collected by and hosted on G2.com.
being a consultant, following are the few best thing which I liked the most in Vienna Advantage as compared with any other Tier-I ERP. All ERP will have common modules/features/functionalities, but they stand tall when its been compared with uniqueness
- you can have extra task assignments apart from the workflow defined for a document.
For Eg: Lets consider a simple PO workflow where the Purchase Officer creates, and Purchase Manager verifies and approves. Doing this, the workflow is over, and you are done with the PO process. now, what about following up on the delivery with the Vendor, checking when the shipment arrives etc.. This can be achieved by assigning Tasks to someone to follow up, check shipment status, communicate through email. All activities can be done within Vienna for that particular PO as reference. the assigned tasks will come as a notification to that selected User's Dash board. this enables Vienna users to be within the system for any extra activities, which results in having a complete Eco System for the Customer
- Reporting Flexibility - Vienna has go inbuilt Report Writer to create different types of Financial reports with drill down and drill through functionality which can be later exported/emailed
Reports can be created with different hierarchical structure /formats apart from the actual structure defined for the COA. this gives flexibility for Finance Department to produce reports as per Company's need, Management need, department's need and the like.
- Document Subscription
this is yet another feature which enables users to chat each other with reference to the document they have subscribed.
- Real time synch with your outlook/ Google contacts and appointments
this enables the user to see all their contacts/appointments within ERP and initiates communication without missing any appointments
- Saving locations using Google map
Vienna helps you to save and track locations of your employees/customers/Vendors without buying extra Add Ins. this helps to locate and reach out quickly to the Business Partners resulting reduced cost and time
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- need to incorporate many useful common validations
- workflow design has to be made simpler Review collected by and hosted on G2.com.
The development platform is excellent. More than 80% of the application can be built by business users with some knowledge of SQL and basic knowledge of software development. Standard ERP & CRM modules provided by Vienna are very flexible and can be very easily configured to your specific needs.
The support from the Vienna team has been excellent. The boys are very knowledgeable about the product, quick to respond, very patient and courteous. Review collected by and hosted on G2.com.
Documentation can be significantly upgraded. I think a process flow diagram for all the major processes would significantly improve the learning curve for new users. Without the workflow documentation one does not know how the different windows/screens relate to each other.
Vienna does have a android App, but I also think the mobile platform is more of an after thought. I think Vienna will be well served/positioned if they significantly move their application on to the mobile platform. Review collected by and hosted on G2.com.
Support of Vienna is advantage is the best thing . The team is prompt and solution driven. Its point of sales (POS) module requires no special POS hardware. The integrated CRM and Document Management System makes it a perfect solution. Review collected by and hosted on G2.com.
We started with the first version of advantage which had some bugs which was the hardest part to start with but later everything got streamlined. the documentation is lacking the pace of such rapid development. Review collected by and hosted on G2.com.
All included, easy to use and scalable. The ERP is quite simple but powerfull taking to the users to a whole new ways to administer a Company ina very modern an seamless way thru the digital style. Review collected by and hosted on G2.com.
The cloud option some times was unavailable. Review collected by and hosted on G2.com.