Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Convenient and user friendly"
5/5
What do you like best about Viedoc?

1. It is easy to use and understand the features of viedoc

2. It will be getting updated based on the feedbacks from user and other things to make it more convenient to use.

3. In case of any issues, Viedoc team is supporting to resolve the same as soon as possible from their end. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

One issue I have noticed is that only one person can use the designer page of the EDC at a time, which can be inconvenient for teams. Additionally, the site automatically logs out after a certain period of inactivity, which can interrupt work if you step away for a while. Review collected by and hosted on G2.com.

AR
Anna R.
Analyst - clinical
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User friendly, easy to use"
4.5/5
What do you like best about Viedoc?

User friendly, easy to use, looks cool compared to other Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Visibility changing automatically to wrong one Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Modern, User-Friendly UI with Flexible Coding"
4/5
What do you like best about Viedoc?

A modern and user friendly UI, the flexibility of writing code yourself Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The roles allocation can be a bit unintuative Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Fantastic Support & Intuitive UI, But Settings Could Be More Streamlined"
5/5
What do you like best about Viedoc?

Fantastic support, intuitive user interface Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

It can be inconvenient to manually update the JS code whenever a field changes, and I’ve noticed that some settings feel redundant or are not organized intuitively - for instance, the date and time settings could be grouped better. I would appreciate also a better, more explicative, feedback on JS scripts and on warnings/errors. Overall, eTMF has room for improvement. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Simple, User-Friendly, and Easy to Navigate"
4.5/5
What do you like best about Viedoc?

Simple, user friendly and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Sometimes more limited functionality when it comes to customizations levels. Would also like to see a companion CTMS with this product Review collected by and hosted on G2.com.

HJ
Harshavarthini J.
Analyst - Clinical
Enterprise (> 1000 emp.)
"Designer opinion review"
5/5
What do you like best about Viedoc?

Easy features for creating forms and setting up the scehdule. User friendly environment for both designers and user perspective. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

After 20 minutes of inactivity it discards the changes. Review collected by and hosted on G2.com.

Ana-Marija I.
AI
Ana-Marija I.
Solution Designer Analyst
Mid-Market (51-1000 emp.)
"I am going through the training process on how to build and manage studies using Viedoc"
4.5/5
What do you like best about Viedoc?

The advantages of using Viedoc are that the platform is very user-friendly, you don't need to have any prior knowledge of Viedoc as there are comprehensive training resources available that are very well designed and easy to follow. Building forms and creating workflows is intuitive and simple, but also due to the possibility of using java script, a lot of advanced customizations can be done. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Something I don't like regarding Viedoc is the roles system because it seems a bit complicated but I am new to this whole process so maybe it is just the matter of adjustment Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Well-structured and organized training with a lot of available documentation and instructions."
3.5/5
What do you like best about Viedoc?

The system is user friendly and not confusing. Training as such was well-structured and organized with a big plus that user can navigate the materials on their own, independently. Video tutorials were very helpful and clear in providing information and instructions on how to complete designer tasks and challenges. There were no problems in using all the information to create our own design. When support was needed, help was provided quickly and efficiently. Building forms and schedules was interesting and entertaining. The process of creating forms is very intuitive and simple. The ability of using JavaScript for setting schedules and form dependencies was a big plus for me since it adds the possibility of using complex logic and configuration. Updates can be configured and added to original design easily.

The process of collecting data and reporting the data, as well as visibility and transparency seems very well structured.

In general, implementation of all the features was easy. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Although the use of Java Script is a plus for me, I can see how it can put off people that had no or little experience in programing. There were few issues (error messages and exclamation marks) during the training that were resolved but since the training program was created and used as part of the Viedoc application, seeing those small issues or current inabilities to access system may raise doubts in stability of the applications. The design feature of forms lacks possibilities of additional editing and designing (various design adjustments, field pixillation, margins, etc.) Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"General Viedoc overview"
5/5
What do you like best about Viedoc?

I like everything we’ve worked with: forms' and study workflow design, edit check programming, set-up of roles and study settings (SDV settings, Alerts). I also like how simple it is to make changes after go-live, how quickly the designs can be released, and Viedoc's excellent support. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

There's nothing to dislike, but of course there are things that could be improved. Review collected by and hosted on G2.com.

MK
Mayur K.
Technical Officer
Enterprise (> 1000 emp.)
"Seamless Integration for Effortless Data Collection and Patient Engagement"
5/5
What do you like best about Viedoc?

Viedoc seamlessly integrates ePRO, eConset, and CTMS features, allowing smooth data collection and better patient engagement in one platform Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

On studies with heavy forms or large volumes of patient data, some users experience slower loading or log Review collected by and hosted on G2.com.