Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Absolutely Love This Software!"
4/5
What do you like best about Viedoc?

The ease of use of Viedoc. Everything runs smoothly and is streamlined. Designing eCRF's are a breeze using the drop and drag function and the reuse library. The ease of implementing edit checks and visibility rules mean I can design the exact form I need to get accurate data. The study workflow can be set up exactly as is needed and everything can be tested in training before going to production. We use Viedoc every single day, it is the center point of my day. This EDC integrates the data management and medical coding that I do on a daily basis. Raising queries, exporting data, pulling any kind of report can be done with the click of a button and saves me so much time. The entire Viedoc team are amazing! When ever we need assistance they are only a quick email away. Their customer support and training are everything you could hope for! Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

I don't think there is anything I don't adore about Viedoc. Apart from longer snapshot loading at times, there are no complaints! Review collected by and hosted on G2.com.

Naman B.
NB
Naman B.
Technical officer - Biostatistics and Programming
Mid-Market (51-1000 emp.)
"Viedoc: User-Friendly, All-in-One EDC Solution for CROs"
5/5
What do you like best about Viedoc?

I truly appreciate how user-friendly and intuitive Viedoc is, as it makes data entry and management both smooth and efficient. The platform’s clean design and straightforward navigation are especially helpful, even when working with complex studies. I also value its robust compliance features and the consistent reliability it offers throughout the clinical trial process. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

I have noticed that Viedoc can occasionally be slow, especially when loading large datasets or working with complex forms. The initial setup and configuration process can also seem somewhat complicated. Furthermore, I think some of the advanced customization options could be improved to offer greater flexibility for users. Review collected by and hosted on G2.com.

EC
Echo C.
Director of Clinical Studies
Small-Business (50 or fewer emp.)
"VIEDOC Sets the Gold Standard for EDC Excellence"
5/5
What do you like best about Viedoc?

The Only EDC I'll Ever Recommend- Viedoc is That Good! Since 2018, I’ve worked with Viedoc and watched them consistently raise the bar for what an EDC platform can be. Their design team doesn’t just listen—they collaborate, offering smart, intuitive suggestions that make study setup smoother and smarter. Research sites love the user-friendly interface, and the feedback from coordinators and investigators has been overwhelmingly positive. I recently completed their designer build course with zero coding background, and thanks to their expert guidance, I built two complex multi-center studies—fast. Viedoc’s support team is lightning-quick, deeply knowledgeable, and genuinely invested in your success. This isn’t just an EDC—it’s a partnership. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

If there’s a downside to using Viedoc, it’s that they’ve ruined other EDCs for me. The platform is so intuitive and the support so responsive, I’ve become completely spoiled. Sure, the idea of taking on designing our study platform sounded intimidating at first—especially for someone who doesn’t speak fluent JavaScript—but their training you do not need to know coding and being able to design the study felt like unlocking superpowers. Honestly, the only real challenge is pretending to be impressed when someone shows me a clunky, outdated system. Viedoc just makes everything easier. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"User-Friendly and Customizable, But Reports Can Be Slow"
5/5
What do you like best about Viedoc?

Viedoc is user friendly, and the clean UI makes navigation easy and minimizes errors during data entry and analysis. It has highly customizable eCRFs and workflows allow users to tailor the system to specific study needs. The modern interface and frequent feature updates keep the platform current and competitive. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

One area that could be improved is the performance of the reports page—it tends to load a bit slowly at times, which can affect efficiency when accessing data insights. Review collected by and hosted on G2.com.

NT
Nathan T.
Analyst
Small-Business (50 or fewer emp.)
"Intuitive Interface and Effortless Form Design"
4.5/5
What do you like best about Viedoc?

The user interface is straightforward and easy to navigate, especially from the perspective of someone working on-site. As a designer, I also find it simple to create basic form features thanks to the tool's well-organized structure. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

At times, the designer page can be slow, especially when working on certain modules such as RTSM. Additionally, it would be helpful if features like log lines were added or updated for use with common forms. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Fast and easy and relatively configurable."
3.5/5
What do you like best about Viedoc?

I really like how intuitive the form builder is to use. The tutorials are quite helpful, and the response time from support has been great. The API is also useful for data transfers. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Limited R libraries for reports which makes custom reports harder to configure Review collected by and hosted on G2.com.

PS
PREMKUMAR S.
Clinical data assosiate
Enterprise (> 1000 emp.)
"Best things in viedoc and suggestions"
4/5
What do you like best about Viedoc?

The interface of Viedoc is user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

In a few instances, I noticed some lag when opening a new window. It would be better if these features were integrated directly into the page instead. Review collected by and hosted on G2.com.

ND
Nivethitha D.
Designer
Small-Business (50 or fewer emp.)
"Viedoc Unboxed: The Smart EDC for Smarter Trials"
4.5/5
What do you like best about Viedoc?

The interface is user-friendly, and the support team responds very quickly. I also appreciate the reusability, and that dynamic randomization option is available. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The restriction on using the same field OID with different casing needs improvement. Right now, OIDs like Copy_Copy1_PE and Copy_cpoy1_PE can both be created, and this later becomes an issue when saving a form. Also, in Site Settings, it would be better to show the time zone as IST instead of Kolkata, since that would be more convenient for both designers and site users/customers. Finally, instead of only having edit checks, it would be great if something like a soft check could be allowed on the viedoc me page as well. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"User Friendly and quite straight-forward"
4.5/5
What do you like best about Viedoc?

Viedoc is quite user friendly and easy to understand and use. As a designer, I find it easy to add edit checks, and there are always help icons which guide one with the correct code. Setting up studies is quite straight forward and one can always use templates. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Checking cross from edit checks can be done only after a eCRF version has been applied to the clinic. It would have been good to have this verified as well in the desginer. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"An intuitive eCRF for developers and users"
4/5
What do you like best about Viedoc?

An intuitive eCRF, both for developers and users. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The inflexibility for adding a visit/form in specific cases. The management of queries, lack of filter on the tracking table. Review collected by and hosted on G2.com.