--- title: Viedoc Reviews meta\_title: 'Viedoc Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 274 reviews by the users' company size, role or industry to find out how Viedoc works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 274 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research --- ### Viedoc Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Viedoc, enabling quick setup and automation of repetitive tasks. [(38 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173599&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Viedoc, noting its intuitive design and easy navigation. [(31 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173871&qs=pros-and-cons#reviews) Users value the **intuitive design** of Viedoc, enabling quick setup and efficient navigation for complex study structures. [(23 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173072&qs=pros-and-cons#reviews) Viedoc's **customer support** is exceptional, offering responsive assistance and valuable resources for smooth user experience. [(22 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173088&qs=pros-and-cons#reviews) Users value the **user-friendly design** of Viedoc, simplifying clinical data management and enhancing overall workflow efficiency. [(21 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173276&qs=pros-and-cons#reviews) Users experience **slow performance** with Viedoc, particularly when processing large datasets or opening new windows. [(13 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173293&qs=pros-and-cons#reviews) Users find the **configuration settings difficult to navigate** and report slow performance with the report models. [(11 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173402&qs=pros-and-cons#reviews) Users feel that **role-based access control** in Viedoc can be limiting, affecting collaboration and workflow efficiency. [(8 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173387&qs=pros-and-cons#reviews) Users find Viedoc's **form design issues** restrictive and experience challenges with outdated UI and error management. [(8 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173128&qs=pros-and-cons#reviews) Users face **missing features** in Viedoc, complicating form creation and integration with other platforms. [(7 mentions)](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173371&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Viedoc ##### 1. Ease of Use Users appreciate the **ease of use** in Viedoc, enabling quick setup and automation of repetitive tasks. [ See 38 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173599&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Design and Excellent Support" What do you like about Viedoc? Easy to use, both as a Designer and for site. ViedocMe also works great as a diarytool. Great customer support as well. RJ RIshikesan J. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly, Secure, and Exceptionally Flexible for Clinical Research" What do you like about Viedoc? Viedoc stands out for its user-friendly and intuitive interface, making navigation straightforward for both clinical data managers and site users. Thi ##### 2. User Interface Users appreciate the **user-friendly interface** of Viedoc, noting its intuitive design and easy navigation. [ See 31 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173871&qs=pros-and-cons#reviews) See Related User Reviews RJ RIshikesan J. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly, Secure, and Exceptionally Flexible for Clinical Research" What do you like about Viedoc? Viedoc stands out for its user-friendly and intuitive interface, making navigation straightforward for both clinical data managers and site users. Thi JJ Jiya J. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Data Management with Viedoc EDC – Great Features, Minor Gaps" What do you like about Viedoc? Viedoc EDC stands out as a robust platform for managing clinical trial data. Its ease of use is impressive—the interface is intuitive, making navigati ##### 3. Intuitive Users value the **intuitive design** of Viedoc, enabling quick setup and efficient navigation for complex study structures. [ See 23 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173072&qs=pros-and-cons#reviews) See Related User Reviews RJ RIshikesan J. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly, Secure, and Exceptionally Flexible for Clinical Research" What do you like about Viedoc? Viedoc stands out for its user-friendly and intuitive interface, making navigation straightforward for both clinical data managers and site users. Thi JJ Jiya J. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Data Management with Viedoc EDC – Great Features, Minor Gaps" What do you like about Viedoc? Viedoc EDC stands out as a robust platform for managing clinical trial data. Its ease of use is impressive—the interface is intuitive, making navigati ##### 4. Customer Support Viedoc's **customer support** is exceptional, offering responsive assistance and valuable resources for smooth user experience. [ See 22 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Design and Excellent Support" What do you like about Viedoc? Easy to use, both as a Designer and for site. ViedocMe also works great as a diarytool. Great customer support as well. RJ RIshikesan J. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly, Secure, and Exceptionally Flexible for Clinical Research" What do you like about Viedoc? Viedoc stands out for its user-friendly and intuitive interface, making navigation straightforward for both clinical data managers and site users. Thi ##### 5. Design Ease Users value the **user-friendly design** of Viedoc, simplifying clinical data management and enhancing overall workflow efficiency. [ See 21 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173276&qs=pros-and-cons#reviews) See Related User Reviews RJ RIshikesan J. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly, Secure, and Exceptionally Flexible for Clinical Research" What do you like about Viedoc? Viedoc stands out for its user-friendly and intuitive interface, making navigation straightforward for both clinical data managers and site users. Thi HM Harini M. Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Clinical Trials with Impressive Features" What do you like about Viedoc? I find Viedoc to be user-friendly and legible, and it's being used by sponsors all around the world. Viedoc has many features that ease clinical trial ### 5 Cons or Disadvantages of Viedoc ##### 1. Slow Performance Users experience **slow performance** with Viedoc, particularly when processing large datasets or opening new windows. [ See 13 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173293&qs=pros-and-cons#reviews) See Related User Reviews LA Luis A. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Navigate, Slightly Cumbersome Reports" What do you dislike about Viedoc? I think the report models sometimes can get a little slow. I know it's based on the data, but sometimes I think that can be an issue. The configuratio MK Mayur K. Enterprise (\> 1000 emp.) 5.0/5 "Seamless Integration for Effortless Data Collection and Patient Engagement" What do you dislike about Viedoc? On studies with heavy forms or large volumes of patient data, some users experience slower loading or log ##### 2. Difficulty Users find the **configuration settings difficult to navigate** and report slow performance with the report models. [ See 11 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173402&qs=pros-and-cons#reviews) See Related User Reviews JJ Jiya J. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Data Management with Viedoc EDC – Great Features, Minor Gaps" What do you dislike about Viedoc? Advanced Features Complexity: Some of the more sophisticated functionalities, like risk-based monitoring and custom integrations, require additional t HM Harini M. Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Clinical Trials with Impressive Features" What do you dislike about Viedoc? Reports area loading and syncing is little off when compared to other features. But it has been improved from initial times. I think this can be given ##### 3. Access Control Users feel that **role-based access control** in Viedoc can be limiting, affecting collaboration and workflow efficiency. [ See 8 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173387&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Viedoc provides help to clinical trials data management, saves time, effort, reduce error" What do you dislike about Viedoc? Unavailability of offline access is critical to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing Customer Service and an Intuitive Designer/Admin Experience" What do you dislike about Viedoc? Not having one unified interface from which a user can access either sandbox or production instances. ##### 4. Form Design Issues Users find Viedoc's **form design issues** restrictive and experience challenges with outdated UI and error management. [ See 8 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173128&qs=pros-and-cons#reviews) See Related User Reviews VV Valentas V. Mid-Market (51-1000 emp.) 5.0/5 "Great system for small, mid-size studies" What do you dislike about Viedoc? Archival pdfs content could be improved (Queries history, SDV history is not visible) ; Size of text and fields could be reduced ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Robust Data Collection Features" What do you dislike about Viedoc? I couldn't make the fields as repeating ones in Viedoc. This lack of a repeating field feature means that if a form requires the same type of informat ##### 5. Missing Features Users face **missing features** in Viedoc, complicating form creation and integration with other platforms. [ See 7 mentions ](https://www.g2.com/products/viedoc/reviews?filters%5Bsentiment_snippet%5D=1173371&qs=pros-and-cons#reviews) See Related User Reviews ![Dr Smitha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr Smitha C.") DC Dr Smitha C. Mid-Market (51-1000 emp.) 5.0/5 "Flexible, Easy-to-Design Reports with Smooth Mid-Study Updates" What do you dislike about Viedoc? Downtime, no functionality to perform bulk signatures like in Medidata ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "A seamless experience on working in Viedoc EDC" What do you dislike about Viedoc? The only feature I feel is missing is the ability for multiple people to work on the same design version at once. ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Enterprise (\> 1000 emp.) 9/28/2023 "My Experience in Viedoc" 4.5/5 What do you like best about Viedoc? What I like most about Viedoc is its user-friendly design, rapid study-build capabilities, and continuous product enhancements. Recent additions such as improved patient-reported outcome support, better document-sharing features, and its integrated eClinical suite help make study management more efficient and streamlined. Review collected by and hosted on G2.com. What do you dislike about Viedoc? Viedoc is a robust and easy-to-use platform, but I would like to see more advanced reporting and visualization options, increased AI-driven automation, and broader integration capabilities with external systems. Enhancements in customizable dashboards and centralized monitoring features could further improve efficiency for study teams. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? It has easy designing aspects. It helps to work without any loading issues. Hence it reduces timing. Review collected by and hosted on G2.com. Show More 7/30/2026 Validated ReviewerIncentivizedSource: Seller invite HA Haritha A. Program lead- Clinical Mid-Market (51-1000 emp.) 10/2/2023 "UI, design and its functionality" 4.5/5 What do you like best about Viedoc? I found that the UI is very colourful that makes people to work enthusiastic and it makes people engaged if they work for long time too. In case of designing I found it would be more easy then other EDC. While I am login as a user person also I found it is easy to track things. Review collected by and hosted on G2.com. What do you dislike about Viedoc? It would be great if we could implement few things. 1. For some cases, the SAE form needs to downloaded for wet signature in that case it would be better to get the SAE as PDF but without audits so it would be great if the PDF without audit also available in EDC. 2. For Default value, I know the data is editable and the value also populates but I feel if there is a chance the data is not to be edited except one in that case I feel to add an option to freeze the option other than that one. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? EDC which helps us to staore data in electronic way it have audit details for every action. Also, it compiles with regulations Review collected by and hosted on G2.com. Show More 11/18/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 3/12/2026 "Reliable, Transparent Platform for Streamlined Data Management and Submissions" 4.5/5 What do you like best about Viedoc? I like the workflow that has been created as it makes the application more user friendly. Managing data is quite straight forward and it gives a very good transparency and is a reliable platform that supports our daily tasks and regulatory submissions. Review collected by and hosted on G2.com. What do you dislike about Viedoc? Sometimes it could be difficult to navigate as the database seems little unfamiliar at the beginning and certain adjustments to workflow could create a little more in depth documentation. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? It provides a centralized, electronic platform for capturing data and reduces the risk of error unlike the paper based systems. It ensures the need of audit by complying to the regulatory requirements. The integrations modules are making our work much more easy and helps our focus on critical analysis and decision making rather than the manual work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TS Tharunkumar S. Analyst - Clinical Mid-Market (51-1000 emp.) 11/11/2025 "Exceptionally Intuitive and User-Friendly Interface" 5/5 What do you like best about Viedoc? The user interface is very intuitive, clean, and well-organized. Even individuals who have limited experience with computers or web applications can quickly become comfortable using it. It is really easy to create a study area with all the components and the edit check development area is really fast and helpful. Review collected by and hosted on G2.com. What do you dislike about Viedoc? When I leave the application unattended for a while, it automatically signs me out. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? Paper-Based Data Collection Issues Traditional clinical trials relied on paper CRFs, which were slow, error-prone, and hard to manage. Viedoc replaces these with electronic CRFs, reducing manual errors and speeding up data entry. Data Fragmentation Clinical trial data often comes from multiple sources (labs, devices, sites). Viedoc consolidates all data into a single system, eliminating silos and enabling real-time access. Complexity of Modern Trials Increasing trial complexity and use of connected devices require flexible systems. Viedoc offers customizable study setups and supports integrations for ePRO, RTSM, and external data. Regulatory Compliance Ensures compliance with FDA 21 CFR Part 11, ICH-GCP, GDPR, and HIPAA. Provides secure, cloud-based storage with role-based access and audit trails. Improved Data Quality Built-in validation checks and real-time monitoring minimize errors. Automatic query handling and SDV streamline data cleaning. Faster Study Setup Easy CRF design and deployment reduce timelines. Users can program eCRFs themselves quickly without heavy coding. User-Friendly Interface Clean, intuitive UI makes navigation simple. Highly customizable forms and workflows for different trial types. Enhanced Collaboration Supports multiple roles and sites with centralized access. Integrated modules for randomization, supply management, and reporting. Security & Reliability Frequent encrypted backups and disaster recovery protocols. Independent investigator copies of eCRFs maintained for compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SM Sudhan M. Analyst Mid-Market (51-1000 emp.) 10/5/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "As an experienced Data Manager and Fresher as Designer" 3.5/5 What do you like best about Viedoc? The platform is extremely user-friendly and easy for beginners to learn, whether you are a designer or a data manager. The metrics dashboard is particularly useful from a data manager's perspective, as it makes accessing key metrics straightforward. Additionally, the ability to create custom reports is another excellent feature that adds significant value. The lab data integration also makes things easier. Review collected by and hosted on G2.com. What do you dislike about Viedoc? The platform could be improved by adding a logline feature, similar to what other EDCs offer, as this is very helpful for designers, data managers, and site staff. Such a feature would also assist in designing the eCRF, especially for studies with complex requirements. Additionally, including more default reports would reduce the need for customized reports and save time. Currently, there is no clear indication when data has been updated unless we check the audit trails, which can be inconvenient. It would also benefit sponsors if more modules, such as tSDV and custom functions, could be incorporated. If we able to customise each roles and their restrictions that would be great. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? This tool addresses all EDC-related issues, particularly when functions do not work as expected even though they have been set up correctly. It also helps with estimates and resolves any other problems related to EDC. Review collected by and hosted on G2.com. Show More 11/11/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Small-Business (50 or fewer emp.) 4/10/2026 "Easy Form Creation, Fast Changes, and Responsive Support" 5/5 What do you like best about Viedoc? The platform is intuitive and makes it easy to build forms and implement changes efficiently. Also when I run into difficulties, the customer support is responsive and helpful, often providing alternative solutions when my build is not feasible. Review collected by and hosted on G2.com. What do you dislike about Viedoc? One of Viedoc's limitation is that it does not provide a fully consolidated audit trail. Although all required audit information is available for export, it is distributed across multiple documents and areas of the platform rather than in one complete report. Feedback from our Stats Programming team has shown that there are limitations with Viedoc data extract process. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? Viedoc have recently released the ability to add repeated groups this has allowed us to rethink some of our forms to make it easier for completions and management. Along with this one of the issues I raised that would be useful to be able to change is the group names this has been changed and it is clearer for sponsor and internal to review the build as everything is concise and consistent across all forms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lusine H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lusine H.") LH Lusine H. Clinical Data Manager Mid-Market (51-1000 emp.) 3/16/2026 "Efficient and User-Friendly EDC for Clinical Data Management" 4.5/5 What do you like best about Viedoc? The interface is intuitive and easy to navigate. It makes data entry, review, and query management efficient, which saves time during daily clinical data management tasks. Review collected by and hosted on G2.com. What do you dislike about Viedoc? Some advanced configurations and reporting options could be more flexible, and certain processes may require additional clicks compared to other systems. Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? Viedoc simplifies electronic data capture, query management, and data review in clinical trials. It helps ensure high data quality, improves workflow efficiency, and allows faster access to clean and organized study data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AN Ankita N. Data Team Lead Enterprise (\> 1000 emp.) 9/26/2023 "An excellent EDC for all your early phase clinical trials" 5/5 What do you like best about Viedoc? 1. the interface- tech savy, easy to navigate 2. updates are relatively easy 3. Easy coding 4. Easy reports 5. Easy query raising 6. Support from the product management and design team Review collected by and hosted on G2.com. What do you dislike about Viedoc? 1. not able to close system queries without being answered Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? The dynamics. A lot of other EDCs have a lot of issue programming study/folder dynamics Review collected by and hosted on G2.com. Show More 4/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite VV Valentas V. Head of Data Management Mid-Market (51-1000 emp.) 9/28/2023 "Great system for small, mid-size studies" 5/5 What do you like best about Viedoc? Functionality; variaty of different products (ePRO, eTMF, RTSM, etc) in one system; easy and fast deployment and testing of modifications made to eCRFs; easy setup of dynamic notifications. Great Alerts functionality (easy to configure alerts in case of updates of record in interest). Fast costumer support (usually replies within 30 minutes) Review collected by and hosted on G2.com. What do you dislike about Viedoc? Archival pdfs content could be improved (Queries history, SDV history is not visible) ; Size of text and fields could be reduced Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? Clinical trials data collection, cleaning and status reporting Review collected by and hosted on G2.com. Show More 3/11/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 10/6/2022 "User friendly - Regular improvements" 4/5 What do you like best about Viedoc? The interface is intuitive and easy to use, making study setup quick and efficient. The predefined standard templates provided by Viedoc are very helpful, and the regular updates consistently bring useful new features. Viedoc support is consistently responsive and pleasant to work with, whether the request is something simple like an account reset or much more technical with suggested alternatives, and even anticipation of potential challenges. This is a real strength of Viedoc, as it allows us in turn to be very responsive to our own clients. Review collected by and hosted on G2.com. What do you dislike about Viedoc? The duplicate field/block function that can be time consuming when a lot of things had to be duplicated within a page (also applicable for the workflow) Review collected by and hosted on G2.com. What problems is Viedoc solving and how is that benefiting you? ePRO is very complete and easy to setup. It has allowed us to do things that were not possible with other systems. Review collected by and hosted on G2.com. Show More Response from Johannes Molin of Viedoc [Editedit](https://www.g2.com/survey_responses/viedoc-review-7170816/official_response/edit) Thanks for the great feedback! I'm happy to see that you are taking advantage of the study templates we provide! More and more customers want to use our ePRO, so great to see that you feel you can do more things with ours than with other systems! Viedoc Logistics is still a relatively new application in our suite, so we really appreciate your feedback on this as well. It is really easy to use and is working well in many trials, but lacks the bells and whistles for the projects with more complex Logistics requirement. We will make sure to add more features in the future. 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