Kurt H.
KH
Kurt H.
Manager, New Business - Major Accounts
Public Relations and Communications
Enterprise (> 1000 emp.)
"Differenitation and Producitivty"
4/5
What do you like best about Vidyard?

Allows you to quick and effectively prospect to organizations in a unique, more enguaging than a traditional e-mail, way. I've also found it helpful to reach out to current clients and or teammates to scale best practices, and or videos to help tourble shoot issues that help free up my time while most efficeintly solving their questions/needs. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

I used to be able to have access, now the free/one off user verison isn't authroized for use from my company and we don't have enough seats purchased, so I am sadly, no longer able to use the tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great video automation tool for prospecting"
5/5
What do you like best about Vidyard?

Vidyard makes video communication effortless and personal. I love how easy it is to record, share, and track engagement all in one place. The analytics are insightful, integrations are seamless, and it helps me connect with prospects and teammates in a more human, impactful way—far beyond traditional email. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

While Vidyard is powerful, its editing features feel limited compared to dedicated video tools. Load times can be slow with large files, and the interface occasionally lags. Analytics are great but could offer deeper insights. Overall, it’s effective, but there’s room for smoother performance and more robust customization options. Review collected by and hosted on G2.com.

DP
Dennis P.
Associate Regional Manager
Mid-Market (51-1000 emp.)
"stand out against the competition"
5/5
What do you like best about Vidyard?

the fact that video is so impactful and that virtually none of our competitors are using it has led to us being market leaders and makes us instantly stand out to our prospects. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

I wish I could see which contact I sent the emails to specifically watched the video and what video a prospect specificall watched if I'm stacking multiple videos in the same link. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Add flash to your emails"
5/5
What do you like best about Vidyard?

Vidyard encourages our potential clients to open their emails! Proven success! Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

There is honestly nothing that need fixing! Review collected by and hosted on G2.com.

Response from monica zhang of Vidyard

Thanks for sharing your experience. We hope you like the extra attention that Vidyard brings.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Vidyard is nice for recording, but could have better features"
3/5
What do you like best about Vidyard?

I like the simplicity of recording, the Chrome extension, and the library of recordings. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

It is exceptionally difficult to have a superimposed background behind me while speaking. It would be very helpful to have this, like a green screen feature. Review collected by and hosted on G2.com.

Caroline B.
CB
Caroline B.
Senior Account Executive
Mid-Market (51-1000 emp.)
"Extremely helpful sales tool!"
5/5
What do you like best about Vidyard?

i work in sales and many times there is more than one decison maker. It's hard to get all decision makers on calls so having Vidyard helps me record/send a video of everything we are going over so the decison makers not on the call can see the value. I also use Vidyard to create content for prospects to make the sales cycle more personal. This tool helps with conversion. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

After a certain number of videos you have to sign up for premium services. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best tool for B2B cold email"
5/5
What do you like best about Vidyard?

It's best to share videos after discovery calls with call to actions Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

Dashboard and video tracking could be better Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Poor Support Diminishes the Experience"
1.5/5
What do you like best about Vidyard?

Vidyard offers the core features you’d expect from a video platform—screen recording, sharing options, and basic analytics. These features work as intended, and the platform can be useful for simple video communication, it does what most other solutons like Loom can do. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

The customer support is extremely disappointing. Whenever we encountered issues or needed help, the response was slow and unhelpful, making it difficult to rely on the platform. This lack of communication from support turned us off. While Vidyard and Loom offer nearly identical features, Loom's superior service and responsiveness make it a much better alternative in our experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Solid video hosting platform"
4/5
What do you like best about Vidyard?

What I like most about vidyard is how intuitive it is to use. The UI is simple and navigating through the platform is easy. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

I wish we were more versed on how to leverage all the features. Support could be better. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Perfect video creating and hosting platform"
4.5/5
What do you like best about Vidyard?

The ability to quickly edit. Creative thumbnails and AI videos. Love the features. It is very easy to integrate on websites and other platforms. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

It keeps on insisting on recording a video. Many times the people using Vidyard are not the ones who do the recording bit. The homepage must be customized as per user roles. Also, creating AI videos has become quite easy using platforms like synthesia. Don't gatekeep it to limited number of videos please. Review collected by and hosted on G2.com.