Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Barely works, horrible support"
1/5
What do you like best about Video Recording in Wistia (formerly Soapbox)?

I like the functionality of it, the editing capabilities are pretty good when it actually works Review collected by and hosted on G2.com.

What do you dislike about Video Recording in Wistia (formerly Soapbox)?

Support - takes them 24-48 hours to get back to serious issues

Export - often doesn't work properly. Meaning that edits made in Soapbox are often not reflected when we export it to Wistia

Editing - although it's a pro, it's also a con. Hubspot's video platform has the same functionality (even slightly better) and makes more sense as an add-on.

Soapbox pro - I hate that we can't do everything in one platform. It makes no sense to have Soapbox and then a Wistia account.

Did I mention their support is horrendous? They aren't helpful at all, don't take ownership over outages and just generally awful Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Wistia Soapbox "
4/5
What do you like best about Video Recording in Wistia (formerly Soapbox)?

I like being able to easily capture short videos to personalize my communications with prospects and to grab their attention and stand out. Review collected by and hosted on G2.com.

What do you dislike about Video Recording in Wistia (formerly Soapbox)?

The functionality can be a bit limited. Wish there were more special effects and editing capabilities. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great extension to an already great platform"
5/5
What do you like best about Video Recording in Wistia (formerly Soapbox)?

Because it's an extension on Wistia, it's backed by super powerful platform for all of our video needs. Very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Video Recording in Wistia (formerly Soapbox)?

There's not much I can say I dislike. Maybe depending on your specific needs it's not as powerful as something like Camtasia... Review collected by and hosted on G2.com.

Elijah S.
ES
Elijah S.
Account Clerk III
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use and implement"
4.5/5
What do you like best about Video Recording in Wistia (formerly Soapbox)?

Easy to use and show onscreen information to those who we are trying to reach. Review collected by and hosted on G2.com.

What do you dislike about Video Recording in Wistia (formerly Soapbox)?

The interface was a little difficult to navigate when we first started, but a little experience helps. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Soapbox Is A Great Software to Make Presenations Really Pop"
3.5/5
What do you like best about Video Recording in Wistia (formerly Soapbox)?

What I enjoyed most about using this software was the dynamic tools I could use to better create presentations and create videos showcasing our company. Review collected by and hosted on G2.com.

What do you dislike about Video Recording in Wistia (formerly Soapbox)?

At times some of the software wasn’t as accessible when it came to instructions and how to use certain functions. Review collected by and hosted on G2.com.