I like how we have the abiliity to customize your questions and make it exactly how you need it for your business needs. The customer service chat is amazing, they always reply so quickly and are really helpful! Review collected by and hosted on G2.com.

Sometimes the process flow isnt super intuitive, have to ask questions to the chat on how to do something. but they do reply quickly so it really isnt an issue. Review collected by and hosted on G2.com.

the team are amazing at showing off the features of the product and how to use them, implementation was extermely easy with such a knowledgable team. Paddy was amazing. Review collected by and hosted on G2.com.

nothing to dislike at the moment, everything is working well Review collected by and hosted on G2.com.

VidCruiter has been a game-changer for our hiring process, significantly enhancing interview efficiency. The recorded interview questions platform simplifies candidate evaluation, allowing us to seamlessly narrow down the perfect fit for various roles. Its user-friendly interface and robust features have streamlined our hiring procedures, saving time and ensuring a more effective selection process. VidCruiter is an indispensable tool that has positively impacted our recruitment strategy, making the hiring journey smoother and more successful. The VidCruiter implementation team was instrumental in seamlessly integrating the platform and facilitating staff training. Their invaluable support ensured a smooth transition, making the onboarding process efficient and effective. Highly recommended! Review collected by and hosted on G2.com.

One challenge with VidCruiter is the complexity of creating new template types with action items, involving multiple steps. Nevertheless, the responsive VidCruiter support team consistently alleviates this issue, making the process more user-friendly and efficient. Review collected by and hosted on G2.com.

Daphne and her team provide hands down the best customer service! They tailor everything to meet your needs. When you complete an evaluation, they actually use that information to make necessary changes from year to year. The work they do helps alleviate some stress from our administrative team during an extremely crucial time. Review collected by and hosted on G2.com.

Would not change a thing about their service! Review collected by and hosted on G2.com.

One of the most frustrating things about high volume recruiting is when candidates schedule interviews but don't show up. Time is wasted reviewing resumés and applications in preparation for those interviews and it cuts into your day. We hire more than 400 seasonal employees each year, consisting mostly of College and University students. VidCruiter allows us to meet our candidates on their time, not ours. Any candidates that partake in the interview process are doing so because they want the job, no more "no shows". The implementation team was fantastic to work with, making the software easy to use and understand, they ensured we were completely comfortable with it before we launched our recruiting campaign live to the public. Everyone has been very responsive to queries and solutions come quickly. One of the most beneficial features of VidCruiter for our organization is the applicant driven reference check system. This extra layer of scrutiny is very difficult to achieve when recruiting on a mass scale, it takes many hours to complete. The applicant driven reference check system cuts down on those hours immensely. Another great feature is the automation in notification emails, which provides fewer manual touchpoints, saving our recruiting team countless hours in communicating with candidates. I would highly recommend VidCruiter, especially for those recruiting in high volumes. Review collected by and hosted on G2.com.

If there was a downside to using VidCruiter, it would have to be that we're removing some of the human element to the interview process. In a live interview, you can ask a candidate to expand on topics, but you lose this opportunity with pre-recorded interviews. You have to be very intentional in the way you ask a pre-recorded interview question, how will it be interpreted by the candidate? Will it give us enough information to make a decision on whether to hire that individual or not? One of the nice features of VidCruiter is the ability to use videos in the interview questions. Our staff recorded the interview questions to put a bit of that human element back into the process, providing the candidate an opportunity to see the people they will be working with and getting a taste of the work culture. The benefits of pre-recorded interviews for high volume recruiting greatly outweighs any of the negative aspects. Review collected by and hosted on G2.com.

Time-saving for administrative tasks and tracking of recruitment processes Review collected by and hosted on G2.com.

Some things still seem clunky in the scheduling platform, such as the ability to set specific days of availability for an interview round. Review collected by and hosted on G2.com.

With the help of VidCruiter, I was able to successfully run 7 processes in 2 years. Using VidCruiter has improved the quality of our processes significantly. The tools they provide allow us to easily track and assess each candidate. It’s very easy to go from one phase to another and back again. Searching for candidate files is very easy and takes but seconds.

We are now able to process large collective processes within 5 months (from the time screening starts to the pool being established – incl. testing and interviews). Being able to shorten the timeframe without it affecting the quality in a negative way, has allowed us to do more in less time.

The VidCruiter team that was assigned to us has been wonderful since day 1. They are extremely helpful, knowledgeable and quick to respond. The best part is that we have been working with the same team for over 2 years! This gave us an opportunity to build a strong working relationship. Our assigned VidCruiter team is also very engaged. They hold meetings with various shareholders within our department so we can get together and learn from each other. They don’t just provide advice, guidance and suggestions to us, they also listen to our suggestions. When we have a good suggestion, they always look into implementing it.

The VidCruiter help desk is also extremely helpful. My team contacts then on a regular basis with various questions. They help to resolve quick issues and they also aid in guiding when we are unsure on how to complete various tasks. They always answer within 5 minutes, and they are always very knowledgeable and helpful. They are also very helpful with our clients. Our clients can also contact them anytime and they get a response within minutes.

Overall, I am very pleased with VidCruiter and cannot imagine running processes without them. They have made my job significantly easier. Review collected by and hosted on G2.com.

I honestly don't have anything to say. I've only had good luck with VidCruiter. Review collected by and hosted on G2.com.

So far our experience with VidCruiter has been fantastic. The platform itself is extremely user friendly and easy to navigate. However, the best part about VidCruiter has been the amazing partnership we have gained. The team is always responsive and eager to help when needed. The training provided has been a major factor of our success in the platform thus far. Our candidates have been higher quality and the hiring process has become faster and more efficient. I would highly reccommend Vidcruiter and their team. Review collected by and hosted on G2.com.

So far I do not have any concerns regarding the system. Any concerns or changes we have wanted to make the team had responded and reacted within hours. They work with us to create a platform that is just right and makes the most sense for our business. Review collected by and hosted on G2.com.

The helpful and friendly staff. Software is easy to use and implement. Review collected by and hosted on G2.com.

Nothing. If I had to mention something, the interface. Review collected by and hosted on G2.com.

CUSTOMER SERVICE. They respond quickly and accurately. Review collected by and hosted on G2.com.

It's not the sexiest interface to look at but it gets the job done. Review collected by and hosted on G2.com.