VidCruiter Reviews & Product Details

This software is very user-friendly and customizable to our staffing needs. Vidcruiter provided excellent support to our HR Team with the integration of this software, and continues to provide next-level support to our team. Between the functionality of the software and the tech support they provide to candidates, Vidcruiter has made our processes infinitely more efficient by covering almost all administrative aspects of recruiting. Remi and Brittany have been so helpful with ensuring that our team is trained, supported and that our staffing processes are set up in an organized and efficient manner. Review collected by and hosted on G2.com.

The only aspect that has room for improvement is that it can be cumbersome to create custom emails for each process. It would be very helpful if we could edit the email templates from the specific process. Review collected by and hosted on G2.com.

Over roughly 6 months of partnership with VidCruiter, I have been very impressed with their customer service. We have had exceptional guidance, partnership, education, listening and responsiveness from our account representative and other support persons who have helped in implementation and evolution of our configuration and use of the tool. I really like the reliability of the product, the customization capabilities, the integration with our ATS, and the continuing introduction of new features and functionalities as VidCruiter matures. I feel like we are genuinely heard, that our feedback is not just acknowledged but it is incorporated into the future of the platform. When dealing with front-end, customer (candidate)-facing technologies like this, it is so important to feel confident in the product and the company that stands behind it. And I feel confident with VidCruiter and their team members. Review collected by and hosted on G2.com.

It is not so much a matter of dislike, but an area of concern and caution when it comes to new technology. A potential pitfall of inserting technology into the very human process of hiring is impact on candidate experience; we are finding that it is important to remember that technology can't take the place, entirely, of human interaction in the eyes of candidates. With that said, some smaller human touches in conjunction with the technology can help give candidates a robust sense of respect and personalization. Review collected by and hosted on G2.com.

VidCruiter's people are simply the best! The client support and success orientation of the team is incredible. VidCruiter is not only very user-friendly, the team is so focussed on finding solutions and making things happen. The platform is intuitive and the level of customization meets all the needs you have - and beyond. Review collected by and hosted on G2.com.

I would like to use VidCruiter for all recruitments in the organization and use more of VidCruiter's solutions. At this time we are only using the technical skills testing and video interviewing.

There is nothing to dislike about VidCruiter. Review collected by and hosted on G2.com.

I did extensive research on all of the competing products in this space and ended up paying for several of them separately and testing them. Vidcruiter blew everyone out of the water, it was not a competition. Their customer support team, their willingness to go the extra mile on customization, and the product features & functionality are incredible. I wish I hadn't wasted my time on any other product haha. Review collected by and hosted on G2.com.

Nothing to note here. My experience has been exceptional. The only thing that I dislike is that I wasted my time tinkering with competitors' products that were priced slightly lower. You get what you pay for and much more with Vidcruiter - it is worth every penny. Review collected by and hosted on G2.com.

What was most helpful about VidCruiter was the fact that it was so user friendly. Once we were up and running Derek and the team ensured we had all the tools available to really make it what we wanted. When we needed the support from the team they were consistently there which was amazing especially given the time difference. Our candidates had no issues in completing what they need through VidCruiter and I just liked how transparent and helpful everyone was. Review collected by and hosted on G2.com.

Sometimes when we needed support on Monday (NZ time) it wasn't available as the time difference made it Sunday (their time) - however this was not a massive drama and didn't cause any major hiccups. Review collected by and hosted on G2.com.

The platform is generally straight forward. Very useful tool for us as we do Recruitment & Admissions for over 800 applicants. Review collected by and hosted on G2.com.

Making changes in one area of the Questions page could be combersome as you will need to keep editing and making the same in other areas (ex: instructions) Review collected by and hosted on G2.com.

VidCruiter is a great tool that has helped us save an immense amount of time screening candidates for high volume roles. It eliminates the back and forth of scheduling phone screens/interviews because the hiring manager and candidate complete their part on their own time within a specified time frame. VidCruiter gives you the time to plan out your questions for a candidate and keep your interviews consistent. It's user friendly for both recruiters and hiring managers to collaborate on candidate feedback as well. The rating system is very helpful when comparing candidates for a specific role. VidCruiter's customer service has always been incredible. They are fast, responsive and easy to talk to. Review collected by and hosted on G2.com.

There are some features that aren't as intuitive as you would want them to be. For example, when you are trying to create new video interview templates or invite people to rate. I don't automatically think of a "Star" symbol when I want to invite people to rate interviews. Review collected by and hosted on G2.com.

The ease of the transition. All of the support from VidCruiter was superb. There was not a question that I had asked that was not able to be answered. The ability to get a specific breakdown on each task is great for our internal use as well. Review collected by and hosted on G2.com.

There really was not anything that I did no dislike. I am still in the process of becoming familiar with the process. Review collected by and hosted on G2.com.

Although still new to vidcruiter, it has been very resourceful and has freed up so much of my time to get other things done Review collected by and hosted on G2.com.

I haven't seen a downside to vidcruiter so far Review collected by and hosted on G2.com.

I love the support I get from Remi and Brittany. They always take my feedback into consideration as the platform continually develops and their communication is quick and helpful. I also love that any time one of our users has an issue they are able to quickly resolve their issue with impeccable customer service. Review collected by and hosted on G2.com.

I did not like issues with data exports or the ease of downloading overall scores, but now that has been fixed! Thanks Vidcruiter! Review collected by and hosted on G2.com.

Very user-friendly and easy to use for applicants and admin. The VidCruiter team is super friendly and quick to respond to their clients, set up meetings if you need additional help. It's easy to set up new positions with new questions, record videos for those questions, and make the position live.

It has helped our District TREMENDOUSLY with hiring during the summer and during COVID-19. We are able to create a panel online, invite people to be Raters if they are not regular users, etc. Our Administrators can view and rate the interviews while on vacation, from a computer or phone.

I tested the software as the "guinea pig" before we went live with our positions. It's super simple and self explanatory.

We also like that the applicant has to include references and the references receive email notification to complete an online questionnaire that only the software Admin can view. Makes reference checks that much easier!

You get to customize the questions and positions to your specific needs- even down to the number of minutes allotted on answers, prep time for the applicant to read the questions, emails notifications that are sent to applicants, etc.

I highly recommend VidCruiter for any organization that requires any level of hiring, but especially School Districts! Review collected by and hosted on G2.com.

Honestly, we have not encountered any dislikes with VidCruiter- we love it! Review collected by and hosted on G2.com.

The VidCruiter team has been the an amazing part of the experience. The Customer service team is very proactive in responding to your needs regardless of what time it is. The enthusiasm and demeanor of the representatives make it a very nice and welcoming experience. Review collected by and hosted on G2.com.

After using the system for almost 5 months, we haven't seen anything to dislike. They allow for a lot of customization to allow for a fast and easy process for our hiring needs. They keep in contact frequently to ensure everything is running as it should. Review collected by and hosted on G2.com.

The setup crew were awesome. Very organised, easy to understand and made that transition to live problem free. The product is very easy to navigate and it has reduced my interview/recruitment hours substantially. Review collected by and hosted on G2.com.

Only concern is the amount of people that withdraw as they don't want to do a video but we have created a work around for this. Review collected by and hosted on G2.com.

The ease of use for my clients is fantastic Review collected by and hosted on G2.com.

Editing features for email templates need to be easier to see and use. They are set up in small windows which make it hard to edit and change the long quality of emails that the federal government uses for staffing. Review collected by and hosted on G2.com.

It's a single place to handle our entire candidate flow, and adaptable for junior hires and senior hires alike.

We learned recently that you can even conduct video & phone screens directly inside the website itself! It takes care of recording, allows for note-taking in real-time, and for multiple people to call in. Review collected by and hosted on G2.com.

With so many different features, it can definitely be confusing to use, and I know our adminstrators are also learning as they go. It can be a bit tricky to set up and in theory if we can get it set up the way that works well for us we can stick with it -- but new features come out and we want to benefit from them, so it can be a bit of a struggle. Review collected by and hosted on G2.com.

Vidcruiter allows us to complete our 1st round of screening interviews easily and efficiently. Review collected by and hosted on G2.com.

We have found no downsides in the product. Review collected by and hosted on G2.com.

The system is very user friendly and is somewhat intuitive. It is somewhat error proof and very simple to navigate. The users seem to appreciate that it is fast to set up and that they are able to trust the system to save all of the information they record. We have had a lot of very positive feedback from our staff and users alike. Review collected by and hosted on G2.com.

The only thing I dislike is not having the ability to use it earlier! This technology is something that we have become reliant on as a company. Review collected by and hosted on G2.com.

VidCruiter is exactly what it says it is - video recruiting software - but it is so much more. Thresholds has used this product for approximately 2 years and it has streamlined our recruiting process. Best of all, the software is easy to use for HR but even more important, it's straight forward and intuitive for the candidates using it on the other end. Another awesome aspect of VidCruiter is their support staff. Their support chat is quick to respond with an answer right away. If you prefer to call - same great service. Review collected by and hosted on G2.com.

The only downside is that some candidates are intimidated by video recruiting. As it becomes more popular and well known, this will be an easy hurdle to overcome. The majority of candidates do not have an issue with it, and they always have the option to opt out of a video interview and request a phone call or face to face interview if they prefer. The options are truly flexible. Review collected by and hosted on G2.com.

Easy configuration for new campaigns, haven´t received complains from candidates on complexity of the platform, great customer service from VidCruiter AM. Review collected by and hosted on G2.com.

Could have a better UI/UX - current versions works well but is not that visually attractive Review collected by and hosted on G2.com.

The Vidcruiter team is incredibly responsive and helpful. Sean proactively reached out to share new updates and features that he thought would help our team. Then he took time to actually help me implement and practice them. Our organization focuses on creating self-sufficient and time-saving solutions, and so many Vidcruiter features help me do just that. I love the automatic scheduling, video call option and ratings integration. Review collected by and hosted on G2.com.

Vidcruiter seems to really listen to their customers and are working on one thing that would be helpful to me: allowing me to move between Admin and Guest. They are already working on this feature and it should be out in a couple of months. Review collected by and hosted on G2.com.

What I love about Vidcruiter over the competition is the fact that the tool is modular so I can build questions into a library with video and sound and reuse it in multiple interview profile. This is great for culture questions and generic interview questions that are the same for all your jobs.

I love the fact that as the recruiter I can review or have line managers review videos, rather than just CV's.

Are you like me that you think attitude and potential is more important to future success that where you have work and your experience? then this is the tool for you! you can now successfully screen attitude and potential at the first rather than the last hurdle, if that sounds good to you try this tool.

The customer service of Sean's team is incredible, can't fault them in anyway. Review collected by and hosted on G2.com.

there is literally nothing I dislike about this tool. I could not be more satisfied. Review collected by and hosted on G2.com.

VidCruiter is the fourth, and best, video interviewing tool my company has used - it's simple and user friendly, technical issues are very rare, and the support team is great. Review collected by and hosted on G2.com.

No downsides come to mind. A few things on the admin side (like user set-ups, creating new interview links) are a little complex to do, but the support team is more than helpful in accomplishing whatever I need. Review collected by and hosted on G2.com.

We can easily see our candidate's past interviews and the comments left by our colleagues. It allows anyone to easily and independently hop on a recruitment at any stage. Automated video interviews allow our team to easily interview a candidate knowing they will use an automated and secure process. Review collected by and hosted on G2.com.

There's nothing I dislike using Vidcruiter. Review collected by and hosted on G2.com.

The VidCruiter platform is intuitive for candidates. They're able to be easily guided through the exam or interview process with the help of VidCruiter's thorough instructions and excellent client service. Review collected by and hosted on G2.com.

It can be difficult to set up a process the first time but client service is easy to reach to help walk your through your set up. Review collected by and hosted on G2.com.

Responsive service, listening to our needs. We needed to adapt things to suit our needs and the development team did this with ease. Support and training for our team were offered and well done at each step of use. Review collected by and hosted on G2.com.

Nothing to speak of, the team works on all areas with you. Review collected by and hosted on G2.com.