Joseph A.
JA
Joseph A.
Vice President Human Resources
Mid-Market (51-1000 emp.)
"Great Customer Service"
4.5/5
What do you like best about VICTIG Background Checks?

VICTIG makes background checks easy for all stakeholders involved. Their implimentation was excellent and walked us through every step of the process despite the simplicity of using thier background screening software. Thier Customer Support is excellent and provides a wide variety of checks. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

No complaints. I can't think of any concerns or issues. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy to navigate"
3.5/5
What do you like best about VICTIG Background Checks?

The quick send option is a great way to send. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

At this time the way it is set up to cerify education is not very friendly. Having issues getting the correct information. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Good Client Service"
4/5
What do you like best about VICTIG Background Checks?

New to using Victig, so far they have been good. The team is responsive and helpful to all questions. They’re able to troubleshoot quickly and assist us. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

So far, nothing. They have been up to the standard we expect. Review collected by and hosted on G2.com.

AM
Amy M.
Director of HR
Mid-Market (51-1000 emp.)
"An easy transition"
5/5
What do you like best about VICTIG Background Checks?

What I like best about Victig is that there is a person I can contact when I have a problem. I don't have to dial a call center. They also return background check results quickly. Their staff is knowledgable and they have an "all hands on-deck" approach whenever needed. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

It would be helpful if we could get the authorization signed and submit a background check request on our own in th event the candidate is not responsive to the text/email requests. We sometimes have a hard time tracking people down. It would also help if we could see full SSN and DOB on the reports because sometimes new hires enter the wrong SSN on their onboarding paperwork (hard to believe- I know.) Review collected by and hosted on G2.com.

JD
Jade D.
Mid-Market (51-1000 emp.)
"Best customer service"
5/5
What do you like best about VICTIG Background Checks?

Very user friendly, excellent customer service and great turn around time Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

No complaints. Some county delays but completely out of Victigs hands Review collected by and hosted on G2.com.

Heidi A.
HA
Heidi A.
Enterprise (> 1000 emp.)
"Very responsive and professional"
5/5
What do you like best about VICTIG Background Checks?

The customer service is top notch. Also, the details are very good that we have seen Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

I do not dislike anything about VicTig. They are awesome Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"The personalized attention is wonderful in an age where so much is automated!"
4.5/5
What do you like best about VICTIG Background Checks?

I love the updates they send out weekly as well as the email checkins they send out. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

My only challenge is the billing statement. I have found my own workaround after they tried to accommodate and were unable to. Review collected by and hosted on G2.com.

WL
Wendy L.
HR Generalist
Mid-Market (51-1000 emp.)
"Speedy Results"
5/5
What do you like best about VICTIG Background Checks?

I love how easy it is to navigate the site and how quick the results come back. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

I honestly can't think of anything that I dislike about VICTIG. Review collected by and hosted on G2.com.

Melissa  J.
MJ
Melissa J.
General RV Resort Manager
Small-Business (50 or fewer emp.)
"Efficiency service"
5/5
What do you like best about VICTIG Background Checks?

The ease of use! Sending out an email link directly to my guests for background checks saves us so much time and effort! Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

The only downsides are industry wide - turn around time from certain jurisdictions. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Great experience, excellent customer service"
5/5
What do you like best about VICTIG Background Checks?

Fully automated process - ensures that the correct authorization forms are being used for each candidate! Very easy system to use. Review collected by and hosted on G2.com.

What do you dislike about VICTIG Background Checks?

Once a candidate opts out of the online process, it is a bit tedious to process the screen. Review collected by and hosted on G2.com.