I love the team at Vibes. They offer great guest service, are fun and easy to work with. Review collected by and hosted on G2.com.

There are some technical limitations due how our tech stack is but overall we've been satisfied. We have a challenging situation and to improve that we would need larger intergration. Review collected by and hosted on G2.com.

We are happy with our SMS program & Ali! Review collected by and hosted on G2.com.

So far, so good. No complaints. Ali is doing a fantatic job for us. Review collected by and hosted on G2.com.

Vibes has an incredible client team that is focused on making sure their client wins. They also have one of the most open, well-documented and accessible API backends I have ever seen from a marketing platform. This streamlined integrating multiple different parties into the platform for sending data points and triggering messages. Review collected by and hosted on G2.com.

The only downside to the platform is the ability to segment with "or" statements. However, the platform does have the flexibility to build messages accomplish the same goal, it just takes a few more steps. Review collected by and hosted on G2.com.

The excellent user interface, robust mobile wallet, Tier 1 SMS vendor, easy audience builder, and variety of acquisition tools. Review collected by and hosted on G2.com.

Metrics and reporting can be delayed at times. Review collected by and hosted on G2.com.

My favorite aspect of this software if that I can combine email and text to reach more of my target audience. In addition, I can segment my audience so send targeted messaging. Review collected by and hosted on G2.com.

My least favorite aspect if that sometimes I'm overwhelmed with the amount of data the software provides and it's hard to use power of BI to undersand how I can target better. Review collected by and hosted on G2.com.

That I can connect with my customers on any platform...targeting them right where they are. Vibe makes it super easy to optimize Campaign Performance...this is important becaue campaigns are how you reach people and grow your audience. If you are a new marketer the numbers and abrevatons can be confising so it makes understanding the numbers better and I can better communicate the results to clients. I was origionally drawn to this platfrom because of their beautiful and simple website. Everything is laid out clear and with bright collers and photos. Review collected by and hosted on G2.com.

It deemed difficult to contact an agent at times to help with a question or issue that i was having with the plaform. I wish they gave you a specifc representive to go to with any and all issues. One ohter thing i dislike is that they dont feature any case studies on their website. Persaonlly I want to see the people you are working with because that will make me know that it is a good service. Review collected by and hosted on G2.com.

Their customer support is fantastic and paired with knowledge of SMS marketing Review collected by and hosted on G2.com.

Their platform seems a little clunky at times, however they are willing to listen about issues you have. Review collected by and hosted on G2.com.

Vibes is good for mobile marketing campaigns and you can send personalized messages to your customers Review collected by and hosted on G2.com.

Dislike: That there is no free version for vibe Review collected by and hosted on G2.com.

Scalability is something that is valued in my organization. Review collected by and hosted on G2.com.

The fact that it isn't as customizable as we would like. Review collected by and hosted on G2.com.

The platform walks you through step by step during the whole process of setting up a campaign. I have used other platforms that were counter intuitive. Review collected by and hosted on G2.com.

The process is easy when setting up a campaign but when I have to do five a day for a week I then have to repeat the process 25 times which can become time consuming. Review collected by and hosted on G2.com.