JA
Jason A.
Senior Analyst, Customer Loyalty and Analytics
Enterprise (> 1000 emp.)
"Great working partner. Highly recommended"
5/5
What do you like best about Vibes?

They are always willing to go the extra mile to make sure we get what we are looking for from them and the campaigns they help us run. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

The only downside I can think of is just that my budget doesn't let me do everything I would want to with them. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"Responsive Team with Valuable Industry Expertise"
5/5
What do you like best about Vibes?

Responsive, great partners, helpful with industry knowledge. They adjusted how they integrated with our company to meet new requirements and have always been open to working well with our teams. The new implementation went smoothly too. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

They have always worked well with our needs and adjusted so I have no complaints. Review collected by and hosted on G2.com.

Stan L.
SL
Stan L.
Marketing consultant
Small-Business (50 or fewer emp.)
"Effortless and Intuitive Marketing Solution"
5/5
What do you like best about Vibes?

The software is very easy to use and intuitive. As a client, you can be building a customer list and marketing immediately. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

I have no complaints regarding the Vibes platform. Review collected by and hosted on G2.com.

Roxana Andrea R.
RR
Roxana Andrea R.
Marketing Automation Manager
Enterprise (> 1000 emp.)
"Vibes experience"
5/5
What do you like best about Vibes?

I truly appreciate that the team is always approachable and willing to help resolve any issues promptly. It creates a sense of trust and reliability that is crucial for a seamless experience. Additionally, I am impressed by the versatility of Vibes. This flexibility ensures that it can adapt to various needs and workflows, making it an invaluable tool for businesses looking to streamline their operations and enhance productivity. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

One limitation we’ve encountered is that Vibes does not currently offer a native integration with our email platform. This can create some challenges in terms of streamlining communication and data synchronization. However, exploring potential workarounds or custom integration solutions might help bridge this gap and ensure smoother workflows Review collected by and hosted on G2.com.

Melissa B.
MB
Melissa B.
Campaign Specialist
Mid-Market (51-1000 emp.)
"Vibin"
5/5
What do you like best about Vibes?

It connects directly to Marketo, allowing for less involvement from our IT department. I was introduced to the platform and have had a great guide every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

I'm not the most technical person so that is a barrier itself with everything. Takes some getting used to. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"User Friendly!"
4.5/5
What do you like best about Vibes?

The Vibes team is always willing to answer any and every question I have about the software. The product is very user friendly! Review collected by and hosted on G2.com.

What do you dislike about Vibes?

It appears there are a lot of features that I have yet to tap in to. Not a bad thing! Review collected by and hosted on G2.com.

Christopher R M.
CM
Christopher R M.
Digital Marketing Associate
Enterprise (> 1000 emp.)
"Great team and Service"
5/5
What do you like best about Vibes?

Vibes is the responsive and proactive vendor that I work with. The team we have goes above and beyond for us, but they also keep us in check when there's a project we want to implement that may be challenging. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

No negatives about Vibes they do. great job. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Outstanding Support"
4/5
What do you like best about Vibes?

Customer service is amazing. I have worked with several individuals but had the best success with Gerard. Not only does he quickly responds but follows up. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

I do think the platform could be a little more user friendly. Review collected by and hosted on G2.com.

Courtney T.
CT
Courtney T.
Sr. Director, Customer Marketing
Enterprise (> 1000 emp.)
"Great Business Team, Industry Pioneers & Intuitive UX"
5/5
What do you like best about Vibes?

Leadership team is top notch and super knowledgeable of the SMS/MMS/RCS/ +++ industry. Business team comes prepared with ideas to push engagements, enrollments and ROI. No pushy sales team here, just great collaboration. Easy to use UX for daily messaging. Customer support team was very helpful when we integrated automations into our blast plan. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

Nothing bad to say here, most of the opportunities we didn't explore were on our side due to budget or tech constraints. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Top notch assistance provided and always willing to help in any way possible"
5/5
What do you like best about Vibes?

The team members from Vibes that I work with are always super helpful and responsive. The Vibes Platform is very easy and simply to use, a very easy and solid platform to use. Review collected by and hosted on G2.com.

What do you dislike about Vibes?

I do not have anything I dislike about vibes. Review collected by and hosted on G2.com.