--- title: Vibes Reviews meta_title: 'Vibes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how Vibes works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 54 scale: '5' date_modified: '2026-08-10' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Vibes Reviews **Vendor:** Vibes **Category:** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 ## About Vibes Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA). ## Vibes Pros & Cons **What users like:** - Users commend Vibes for its **helpful support and industry knowledge** , ensuring smooth integration and reliable assistance. (20 reviews) - Users value the **responsive customer support** from Vibes, praising their helpfulness and industry knowledge throughout the integration process. (19 reviews) - Users commend the **ease of use** of Vibes, highlighting its intuitive interface and seamless integration into workflows. (11 reviews) - Users commend the **implementation ease** of Vibes, noting smooth integration and exceptional support throughout the process. (6 reviews) - Users find Vibes to be **intuitive and user-friendly** , facilitating seamless experimentation and effective customer connections. (6 reviews) - Users commend Vibes for their **exceptional reliability** , consistently meeting deadlines and providing tailored support when needed. (6 reviews) - Easy Implementation (5 reviews) - Users find Vibes to be incredibly **user-friendly** , facilitating easy daily messaging and seamless customer support. (5 reviews) - Easy Integration (4 reviews) - Understanding (4 reviews) **What users dislike:** - Users face **delays** due to the need for real-time updates and customization challenges with Vibes' integration. (2 reviews) - Users face **email limitations** with Vibes, lacking native integration and streamlined communication options for better workflows. (2 reviews) - Users find the **cost** of Vibes challenging, limiting their ability to fully utilize the program's features. (2 reviews) - Users face **integration issues** with Vibes, as it lacks native email functionality, limiting streamlined communication. (2 reviews) - Users find the **lack of integrations** with email platforms limits Vibes' effectiveness for multi-channel communication. (2 reviews) - Users find the **learning curve challenging** due to complex rules and their unique workflows requiring time and team input. (2 reviews) - Users find the **limited customization** options on Vibes restricts their creative freedom and data connection capabilities. (2 reviews) - Users find the Vibes platform **lacks creative freedom** due to limited template options and font selections. (2 reviews) - Users find the **missing features** in Vibes, such as integration limitations, hinder effective communication and data workflows. (2 reviews) - Not Intuitive (2 reviews) ## Vibes Reviews ### 1. Vibes review **Rating:** 3.0/5.0 stars **Reviewed by:** Om K. | Social media manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Vibes?** Vibes is good for mobile marketing campaigns and you can send personalized messages to your customers **What do you dislike about Vibes?** Dislike: That there is no free version for vibe **Recommendations to others considering Vibes:** Can provide a free trial so that companies will get a hang of it **What problems is Vibes solving and how is that benefiting you?** Training: online, webinars ### 2. Vibes Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Vibes?** Scalability is something that is valued in my organization. **What do you dislike about Vibes?** The fact that it isn't as customizable as we would like. **What problems is Vibes solving and how is that benefiting you?** The problems we are trying to solve with vibes are communications for marketing. We are projecting a 20% increase in interactions and correlation between these interactions to our revenues. ## Vibes Discussions - [Can you send automated reports?](https://www.g2.com/discussions/25912-can-you-send-automated-reports) - 1 comment, 1 upvote - [What is Vibes used for?](https://www.g2.com/discussions/what-is-vibes-used-for) - 1 comment - [View Vibes pricing details and edition comparison](https://www.g2.com/products/vibes/reviews?filters%5Bnps_score%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A21%3A47+-0500&secure%5Bsession_id%5D=b6f08197-6c14-4373-a1a8-5807b706e3dd&secure%5Btoken%5D=58b7e8f9f149a82c349d1b7d95a34e43d63976273c2c4548fbbda1e00735dfb3&format=llm_user) ## Vibes Integrations - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews) - [Adobe Journey Optimizer B2B Edition](https://www.g2.com/products/adobe-journey-optimizer-b2b-edition/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Bella](https://www.g2.com/products/bella-bella/reviews) - [CrowdTwist](https://www.g2.com/products/crowdtwist/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Sparkfly](https://www.g2.com/products/sparkfly/reviews) ## Vibes Features **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Proximity Marketing - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Engagement** - Coupons and Promotions - Social Promotion **SMS Platform** - Reporting - Marketing Automation - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **AI - RCS Business Messaging** - AI **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Vibes Alternatives - [Attentive](https://www.g2.com/products/attentive/reviews) - 4.5/5.0 (1,473 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,665 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,240 reviews)