John P.
JP
John P.
Senior Director, Store Operations
Enterprise (> 1000 emp.)
"Solid POS for multi-store operations with reliable real-time"
5/5
What do you like best about Vibe Retail?

It can be tedious to check another branch’s product availability just from the register itself. However, it’s possible with Team BizzEntity’s POS system. During busy weekends, the staff on the floor assists customers and vice versa. When a customer requires a different size or color, our staff checks the other branch or back storage right from the register for instant and accurate updates. With our old system the stock count is faster and updated at various stores. The interface of the cashier was easy to learn for a beginner in a few. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

Getting the automated reports for the end of day

requires a little back-and-forth with the admin panel.

While the default sales summaries are suitable for general day-to-day monitoring, whenever the financial group asks for non-standard breakdowns of information, I find myself exporting raw CSVs and having to clean them up manually. Review collected by and hosted on G2.com.

Adam G.
AG
Adam G.
Director of Operations
Mid-Market (51-1000 emp.)
"Store Operations Became Much Easier to Keep Consistent"
5/5
What do you like best about Vibe Retail?

The biggest thing I noticed after moving to Vibe Retail was how much easier it was to have all the parts of the store operating from one data source. When we were looking at an incoming delivery, checking product availability or preparing for the weekend rush; this data was already available and not pieced together from various sources. Our team adapted quickly, and even what would typically be a mundane inventory review became smoother because everyone was viewing the same records. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

It does almost all of what we need it to do, except for occasionally when I find myself spending longer time tweaking report filters after looking up extremely specific sales transaction. This is an annoyance not a limitation, and once you save the report it is much easier to reuse. Review collected by and hosted on G2.com.

Diego T.
DT
Diego T.
Retail Operations Manager
Retail
Small-Business (50 or fewer emp.)
"The First System That Actually Kept Up With Our Stores"
5/5
What do you like best about Vibe Retail?

The biggest improvement has been consistency. As our business expanded, different locations often ended up working from slightly different inventory information, which affected purchasing decisions and customer expectations. Vibe Retail gave us one reliable place to monitor stock, incoming orders, and daily sales. I also like that new employees don't need much coaching before they're comfortable using the checkout process, which made introducing the system much less disruptive than I expected. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

Some of the advanced inventory settings aren't immediately obvious during the initial setup. They're useful once everything is configured, but a few additional setup prompts would make the learning process smoother for first-time administrators. Review collected by and hosted on G2.com.

Andrew S.
AS
Andrew S.
Operations Manager
Retail
Small-Business (50 or fewer emp.)
"Our Daily Store Routine Became Much More Predictable"
5/5
What do you like best about Vibe Retail?

The feature that impressed me the most is not some usefulness or functionality but the simple fact of how peaceful and pleasant our day-to-day work became post changing the system. Instead of spending the morning’s first hour for checking stock discrepancies or following up with staff, we now have an accurate start position at the start of each day. It has became a lot easy to plan purchases as the purchase orders, inventory updates and sales activities are now linked. We did not change how we work according to the system required the system changed according to how we work. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

I spent the first two weeks learning where things were in the feature-rich platform!

I would prefer faster access to some less-used options but after a while you get used to it and find it more easily.

During the first few weeks of exploring the platform, where I found everything certainly took a little bit. I want to quickly access some of the less common options. Overall, though, it is more simple than imaginary after using it more often. Review collected by and hosted on G2.com.

DD
Darling D.
Shop Owner
Retail
Small-Business (50 or fewer emp.)
"Smooth migration and inventory sync made the switch worth it"
5/5
What do you like best about Vibe Retail?

This change was much less bumpy than I anticipated in regards to our product catalog and customer history, we came over from Litespeed in January. With our two-Branch real-time inventory tracking, all of our guesswork has been eliminated! The checkout process was very intuitive, only taking our staff one afternoon to learn because it is not cluttered with a bunch of unnecessary menus. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

The mobile app lags a bit when all Saturday staff are scanning at once, and that can delay the process quite a bit. Even so, there have not been any transaction errors, and things tend to return to normal quickly. Review collected by and hosted on G2.com.

Wesley S.
WS
Wesley S.
Owner
Retail
Small-Business (50 or fewer emp.)
"Simple setup and reliable inventory control for our shop"
5/5
What do you like best about Vibe Retail?

We have gone from basic to Vibe Retail to efficiently track daily inventory without unnecessary software overhead. Checkout is sped up with barcode scanning and receipt options and our staff learned the system in a single morning. We have an accurate count of our stock as soon as the product is sold so at no point in time are we guessing when to reorder (unlike our old system). Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

The first setup for custom price adjustment took a bit of trial and error to get correct. That said, it became easier after our staff was accustomed to applying bulk discounts during checkout. Review collected by and hosted on G2.com.

Stephen S.
SS
Stephen S.
Company Owner
Small-Business (50 or fewer emp.)
"Inventory finally stays in sync"
5/5
What do you like best about Vibe Retail?

For our business grew, we needed better control over our inventory and online sales. Vibe Retail has made that task much easier. The Shopify integration automatically synchronises our website and store inventory, so we don't have to spend time adjusting stock numbers every day. Also, I like how quickly I can check inventory levels and sales reports from one place before making a purchase decision. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

We Need a valuable information on Reporting section, but you might need to keep on clicking a bit more frequently to get an exact sales report. Once I got used to the layout it was much easier to use. Review collected by and hosted on G2.com.

KT
Kate T.
Owner
Small-Business (50 or fewer emp.)
"Much easier once we opened another store"
5/5
What do you like best about Vibe Retail?

After opening our second branch, we changed the system, because keeping the inventory under control was a daily hassle. The stock transfer function has made the task much easier, and I don't waste as much time as before reconciling the accounts between different stores. We have connected Shopify, so that the online and offline quantities are automatically synchronized. I was quite surprised to see how quickly our staff, including the weekend part-timers, responded. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

It took me a few minutes to familiarize myself with the reporting screen, although I still find myself clicking around more than I'd like in search of particular sales information. Within two weeks it was routine. Review collected by and hosted on G2.com.

Elizabeth S.
ES
Elizabeth S.
General Manager
Wine and Spirits
Mid-Market (51-1000 emp.)
"Outgrew Square and finally gained real inventory control"
5/5
What do you like best about Vibe Retail?

We moved away from Square because we were in dire need of control for stock variants and purchase orders. Thanks to the reporting suite, we can see our margins and who has been working without needing additional spreadsheets. It helped simplify our recurring supplier deliveries after we got use to the interface. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

Setting up custom permissions was easy, but it took a little longer learning up front. That said, we did get responses from their support team fairly quickly. Review collected by and hosted on G2.com.

MS
Marie S.
Regional Operations Manager
Mid-Market (51-1000 emp.)
"Transparent Tracking That Simplifies Asset Allocation"
5/5
What do you like best about Vibe Retail?

The platform's transparency regarding the functioning of everything is very beneficial for Cheshire East's spatial operations. The platforms biggest attraction is that it is capable of tracking actual performance without any human intervention in an environment that is going to be widely distributed and community site based. It works well with my system so I can control asset allocation and site level service delivery more easily than before which were. Review collected by and hosted on G2.com.

What do you dislike about Vibe Retail?

One of the biggest challenges faced is comprehensive core documentation. The wider region operations team is receiving more hands-on training than anticipated in order to utilize the advanced analytics in a more effective manner.Templates that are specific to the region will allow new admin users in different local service points to easily track and report assets for local compliance. Review collected by and hosted on G2.com.