Stephanie, we appreciate you sharing your experience working with team ViB. Niche targeting can be tricky and we’re glad that we were able to hit the nail on the head and deliver you great customer service in the process.

We agree that bundling campaign reporting into the solutions would be ideal and are actively working to offer some level of build in reporting to each service moving forward.

Thanks for your continued partnership and feedback.

Thank you for sharing your experience as a ViB community member with G2.

We understand how challenging it can be for tech users, influencers, and buyers to keep up to date on the latest tech and tools they need to make informed purchasing decisions. We designed the community to help provide curated recommendations and reward members in the process. We’re happy to hear we’re living up to that promise for you!

Amanda, thank you for being a valued member of the ViB Community. It’s great to hear you’re getting consistent value out of connecting with vendors and are able to learn deeper on security topics through webinars and content.

Our portal team has done some major upgrades on the community site and hopefully you are no longer experiencing site slow downs. If it happens again, or you have other feedback, we welcome you to drop us a line here: https://app.vib.community/contact-us/

Thank you for taking the time to share your feedback. I’m thrilled to hear that our community has helped you connect with your ideal target audience and grow your database. It’s also great to know that you’ve seen positive results with MQL to opportunity conversion and overall pipeline contributions.

I wanted to take this opportunity to share how our appointment program works since we may not have provided the transparency you needed:

Here’s a quick overview: Community members self-enroll in meeting programs through our portal. For appointment programs, members must meet specific client criteria and confirm a relevant need or project to participate. What gets the lead to agree to the meeting is the match of their needs to the solution being presented. We bundle in complementary rewards to this process to encourage follow-through once the member signs up. We also have a vetting procedure in place to ensure the program’s integrity, and clients are always encouraged to decline leads that don’t align with their needs. For more insight, Wayne Cross, a long-standing community member, does a great job of describing his experience if you want to check it out: https://vib.tech/resources/community-stories/community-blg

We’re committed to continuously refining our processes to enhance client outcomes. And while we can’t guarantee specific results after meetings, we can be available to brainstorm techniques for building rapport after the discovery phase.

Thank you again for your insights. We appreciate your partnership.