We are the french ski resort of Val d'Isère, the chatbot of mindsay helps our customers to book skipass and to know things about the ski area (oppening, weather, avalanche risk...) . It's efficient and customer driven. The mindsay team is helpfull and very kind. We love working with them. The back Office of the tool is the best part : easy to use and perfect for analytics and insights. Review collected by and hosted on G2.com.

Nothing so far to report about the limits of the tool Review collected by and hosted on G2.com.

We have been working and growing with Mindsay for several years, and have seen improvements in our conversion performance on the bot, on the site navigation, and especially in terms of customer satisfaction. Review collected by and hosted on G2.com.

For now, we don't have any issue to report! Continue lie, that Team! Review collected by and hosted on G2.com.

Mindsay have been most helpful with all our demands. They completely understand our business requirements, are open to trying out new ideas, are super fast in implementing changes or developing API connections and are proactive in proposing new approaches. Their conversational approach sets them apart from other competitors. I would highly recommend them to any company Review collected by and hosted on G2.com.

Nothing really - apart from not being able to deploy their technology on other communication channels that we are using Review collected by and hosted on G2.com.

Just launched the projet recently.

We selected Mindsayfor its capability of providing flexible & efficient Chatbot technology for our business. Their agility process combined with their experience in similiar project of the sector and their clear understanding of the expectations such business & technology rules have allowed efficient discussions and setup phase. First weeks of usage show good interactions and performances levels with the BOT and their support is much appreciated Review collected by and hosted on G2.com.

Company and their solution is growing & improving so some extended features will come soon. Review collected by and hosted on G2.com.

Travel Industry’s focus and understanding, ease & simplicity of platform use, low training requirements. Great support and reactivity from a very talented and reliable team. Review collected by and hosted on G2.com.

Nothing to complain about. Great product and awesome team! Review collected by and hosted on G2.com.

Experts in the Travel sector, with adaptability to their clients needs with a powerful technical team that offers great alternatives when developments are challenging. Review collected by and hosted on G2.com.

High level analytics. I would like to see more granularity in their dashboards. Review collected by and hosted on G2.com.

I liked to work with Mindsay for the ideas that the team bring every day to improve our chatbot. I like the vision of Mindsay and their ability to meet a challenge. Review collected by and hosted on G2.com.

At first the chatbot plateform was very light but Mindsay had improve it very quickly and now there is a lot of possibility of using it. Review collected by and hosted on G2.com.

The speed of reply and implementation of additional features is really good. The structured approach to implementing the chat and the clarity that is given is excellent. The kindness comes as the cherry on top. The tool itself is performing well and adds value for our customers. Review collected by and hosted on G2.com.

Content management could be made more simple + the fact that we mention that it's built by Mindsay in our chat Review collected by and hosted on G2.com.

Mindsay listens to us for all our needs. Review collected by and hosted on G2.com.

Mindsay's dashboard was initially poorly organized. However, we have seen a marked improvement in it. Now, the Mindsay dashboard includes all the information needed to analyze the bot. Review collected by and hosted on G2.com.

Mindsay is always looking to be on the state of the art. They do improvements on a daily basis and are really there to help their clients when needed. Furthermore, they are proactive and propose quick wins when they see what could be easily improved. Review collected by and hosted on G2.com.

I could have written their dashboard but they just released the new version ;) Review collected by and hosted on G2.com.