Our cooperation is very smooth and we work together seamlessly. The platform is perfectly scalable and reliable. Any request is managed quickly and the situation is handled exquisitely. We also really appreciate Mindsay agility and much focus on customer success. Review collected by and hosted on G2.com.

Nothing at this point came to our attention as an improvement area. Review collected by and hosted on G2.com.

super reactive team, ready to explore new functionalities Review collected by and hosted on G2.com.

some features might be usefull for further developments but are currently in discussion :) Review collected by and hosted on G2.com.

availability of the team to response to our strategy and always look forwards improving the bot according to our needs. Their tool is quite mature and efficient to eliminate the most frequent demands Review collected by and hosted on G2.com.

overview of the tool to be the most autonomous in managing and supervising content, but currently steps defined to work in this way Review collected by and hosted on G2.com.

I appreciate the autonomy when working on the Mindsay platform. There are a lot of things we can do directly, thus avoiding countless emails and misunderstanding regarding what we want. For example we can modify the text in the chat ourselves , allowing us to be extra reactive in unexpected situations. And the Mindsay team is also very reactive and always here to help. Review collected by and hosted on G2.com.

The "Issues" section could be slightly improved in order to facilitate the following up of bugs. Review collected by and hosted on G2.com.

- support team

- features

- mindsay s platform Review collected by and hosted on G2.com.

the training platform should be in french too. Review collected by and hosted on G2.com.

The platform is simple and flexible allowing us to automate complex customer servicing queries. There are new features being released constantly which are easy to implement and use. Review collected by and hosted on G2.com.

The platform was not as self-service as we would have liked from day one but Mindsay have continued to make it operate a platform where you can manage your own intents, content and implementation Review collected by and hosted on G2.com.

Their team is always open to feedback and to improving their product in order to help us achieve our goals. Their platform was able to resist COVID-19 pressure, with a +300% growth overnight. Review collected by and hosted on G2.com.

The platform is quite “young”, so they know they have many opportunities to improve some areas (for example, analytics). Good news, they are already working on all those areas. Review collected by and hosted on G2.com.

Mindsay's application is very easy to handle and aims users to be able to create bots in total autonomy. And Mindsay's teams is very reactive and attentive about questions or suggestions from their clients.

Consultants can use this solution to implement a conversational intelligence as well as developers, product owners, ... Review collected by and hosted on G2.com.

Some connectors are missing (MS Teams for example) and some others are not very easy to integrate (Zendesk). But Mindsay's team is working on this points. Review collected by and hosted on G2.com.

Good business understanding, focused team, delivering within all deadlines, great communication. Review collected by and hosted on G2.com.

Can't add anything based on our last project, all went well. Review collected by and hosted on G2.com.

Mindsay is a tremendous company to work with. RATP has been working with them since 2017, we were one of their first clients and so far it has been and amazing collaboration.

They helped us build our first chatbot. The result was beyond expectation, so we made them build another one. Then RATP started looking into voicebot - so we asked Mindsay if they could work on Alexa. And no surprise, it worked fantastic.

What started as a one-shot project that was supposed to last six months became a great trust partnership that has been going on for two years now.

We are proud to work with Mindsay and would definitely recommend there expertise. Review collected by and hosted on G2.com.

There is not much to dislike about Mindsay. We had the privilege to see the company grow since the last two years and we saw drastic improvements in terms of organization for instance. They are always pushing the boundaries on work efficiency and value proposition. Review collected by and hosted on G2.com.