Very user-friendly! The system is very detailed, yet very simple to follow and fill out informative fields. They've really thought of everything when it comes to features and capabilities. It's been a great system from the start and continues to get better and better. Review collected by and hosted on G2.com.

Troubleshooting is also very simple, so any problems that arose in the beginning when getting familiar to the system were easily resolved/fixed quickly with the support team. Review collected by and hosted on G2.com.

It is easy to use. I use it to ensure our studies are listed and view recruitment/advertising status. Review collected by and hosted on G2.com.

It isn't that I dislike anything in particular. I have used RealTime for a while now and just think it is a superior product. It could be that RealTime has been around longer and is further developed. Review collected by and hosted on G2.com.

Vial Connect is a one-stop storehouse for information that is convenient to use. You can quickly navigate to the information you are looking for. Vial Connect seems to have everything needed from the beginning of a trial to the close-out visit (budgets, contracts, dates of SIV, expected enrollment, actual enrollment, etc) Training is simple and our staff has had minimal issues with navigating the platform to gather information or make updates. Review collected by and hosted on G2.com.

The way you cancel or reschedule a potential subject is a little cumbersome and not quite as intuitive as all the other features of Vial Connect. Review collected by and hosted on G2.com.

I like that the portal is connected to my email, and I don't need separate login information to access the portal. I also like that I can recruit participants for a study on the same portal. It makes the portal very convenient Review collected by and hosted on G2.com.

Navigating back and forth in the portal can be quite frustrating since I have to go back and start from the beginning when updating the status of participants from the same study. Review collected by and hosted on G2.com.

I appreciate that the CTMS allows for us Clinical Research Coordinators to access all of our patients and active trials in one place. Review collected by and hosted on G2.com.

I think that the CTMS could use some help by more easily sorting through patients by clinical coordinator. I sometimes feel I am going through hoops in redundancy in order to ensure that I will be properly compensated for patients that I recruit, enroll, and randomize. Review collected by and hosted on G2.com.

Vial Connect takes minimal training yet has so much to offer. I really appreciate its efforts to coordinate different departments in research and make operations streamline. This is especially helpful in providing a snapshot or projections of your clinic to axillary departments such as finance or management. It also helps manage your day-to-day patient visits and keep everything accounted for from revenue, study timelines, and enrollment goals. Review collected by and hosted on G2.com.

The software can be slow to load at times. It is very simple and easy to use but can be limiting when wanting to perform more complex functions. Luckily the support team is very hands-on and will try to expand its capabilities. Review collected by and hosted on G2.com.

It is nice to have all the patients and their information for multiple studies all in one portal. It is also nice that it is used from recruitment to the end of the study. Review collected by and hosted on G2.com.

It is very inconvenient to use in that after changing the status of one patient, you need to start all over to get back to the correct page to do the same for another patient. Review collected by and hosted on G2.com.

What has been most helpful is that it is easy to maneuver the system. Great tool for managing clinical trials effectively. Review collected by and hosted on G2.com.

I do not dislike anything. I am more than content with this system. Review collected by and hosted on G2.com.

Vial Connect is easy to use. The constant update keep it current. Very organized platform that is user friendly. Easy step by step process keeps you organized Review collected by and hosted on G2.com.

Anything that I didn't like has been updated. The bugs are worked out quickly and that is a plus. Review collected by and hosted on G2.com.

That is very easy to use compared with other CTMS Review collected by and hosted on G2.com.

I can't see tracking of the future visits as in Clinical conductor and the amount of money paid for each visit Review collected by and hosted on G2.com.