---
title: ViaBill Reviews
meta_title: 'ViaBill Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 17 reviews by the users' company size, role or industry to
  find out how ViaBill works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 17
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---


# ViaBill Reviews
**Vendor:** ViaBill  
**Category:** [Installment Payment and Buy Now Pay Later (BNPL) Software](https://www.g2.com/categories/installment-payment-and-buy-now-pay-later-bnpl)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 17
## About ViaBill
ViaBill is changing the way people shop online. We offer a payment solution that empowers shoppers to have the freedom of choice by allowing them to buy now and pay in easy monthly installment with 0% interest. ViaBill seamlessly integrates into your website&#39;s checkout flow and enables higher conversion, larger AOV, and revenue. We work with thousands of merchants across the world to create a better shopping experience and transform the overall customer journey.




## ViaBill Reviews
  ### 1. Cheap and easy to use, but clearly has some trouble points 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alex L. | Marketing Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about ViaBill?**

The biggest upside to ViaBill is the cheap fees and the ease of implementing to our system. Customers seem to find it easy to use and have really increased their AOV.

**What do you dislike about ViaBill?**

There are some very important pain points (like orders that we don't see as completed, but ViaBill does see as completed) and the difficulty to get in contact with someone to help. We have had many issues that  even to this day have yet to be resolved which makes it difficult to really push them on our site.

**Recommendations to others considering ViaBill:**

Make sure that all of the orders are coming through.

**What problems is ViaBill solving and how is that benefiting you?**

We are allowing our customers to increase their AOV and we have seen this increase already. 

  ### 2. Friendly staff

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2019

**What do you like best about ViaBill?**

It's a service that gives customers on a budget the ability to buy something and pay in installments. Since using ViaBill, I've noticed many other similar services but we haven't had any major issues that made us consider switching services. The staff are courteous and friendly when answering emails/phone, and generally promptly too.

**What do you dislike about ViaBill?**

Before we signed up with ViaBill, the first question we asked was whether there would be any issues with us being a Canadian merchant. They assured us no problems. However, we've encountered problems with them depositing money to us (via TransferWise), and their reasoning is that it's because we're from Canada. :(

**What problems is ViaBill solving and how is that benefiting you?**

After introducing ViaBill to our customers, it has definitely increased our revenue and AOV. More payment methods is always better for the customer.

  ### 3. Viabill has increased our revenue

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about ViaBill?**

Easy integration performed by Viabill, just as we wanted it.

**What do you dislike about ViaBill?**

A bit too long payout time. Otherwise, there is nothing.

**Recommendations to others considering ViaBill:**

One must consider the capital commitment

**What problems is ViaBill solving and how is that benefiting you?**

We have experienced an increasing trend where our customers want installment payments from the middle of the month, we solve this with Viabill


## ViaBill Discussions
  - [How do I add viabill to my online shop?](https://www.g2.com/discussions/25968-how-do-i-add-viabill-to-my-online-shop) - 1 comment, 1 upvote
  - [How much does ViaBill cost?](https://www.g2.com/discussions/how-much-does-viabill-cost) - 1 comment, 1 upvote
  - [What kinds of businesses does ViaBill work with?](https://www.g2.com/discussions/what-kinds-of-businesses-does-viabill-work-with) - 1 comment, 1 upvote
  - [How do my customers learn about ViaBill?](https://www.g2.com/discussions/how-do-my-customers-learn-about-viabill) - 1 comment, 1 upvote
  - [How do I get paid, and who assumes the risk?](https://www.g2.com/discussions/how-do-i-get-paid-and-who-assumes-the-risk) - 1 comment, 1 upvote

- [View ViaBill pricing details and edition comparison](https://www.g2.com/products/viabill/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A54%3A09+-0500&secure%5Bsession_id%5D=021d70c8-b32d-43e7-af2d-8f582ec0dd94&secure%5Btoken%5D=ec0220ee2dc3fc6a97fbf3a1301b63c443d5896cb237200ffdf1b23072d88161&format=llm_user)

## ViaBill Features
**Administration - Installment Payment and Buy Now Pay Later (BNPL)**
- Email Notifications
- Invoicing
- Customer Portal

**Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)**
- Payment Gateway
- Payment Tracking
- E-commerce Integration
- Payment Scheduling

**Agentic AI  - Installment Payment and Buy Now Pay Later (BNPL) features**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top ViaBill Alternatives
  - [Sezzle](https://www.g2.com/products/sezzle/reviews) - 4.6/5.0 (119 reviews)
  - [Klarna](https://www.g2.com/products/klarna/reviews) - 3.2/5.0 (56 reviews)
  - [Splitit](https://www.g2.com/products/splitit/reviews) - 4.1/5.0 (18 reviews)

