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VIA AIOps

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(2)4.0/5

VIA AIOps is an event intelligence and AIOps Platform that automates incident detection, diagnostics, and resolution across complex IT and network environments. Built on a self-evolving knowledge plane, it ingests metrics, logs, events, and traces from any source without predefined data models, reduces event noise through correlation and deduplication, machine-learns service topology and dependencies, and applies deterministic reasoning to drive closed-loop autonomous execution across diagnosis, decision-making, remediation and validation. VIA AIOps powered by VIA AI delivers the capabilities needed to journey from observability to intelligent automation across service layers. VIA AIOps has been proven to: • Detect problems before impact or impaired performance, • Reduce incidents by 65%, • Improve availability by 60%, • Reduce time to restore service by 50%, and • Deliver 20% efficacy improvements year over year. Built for horizontal scaling, VIA AIOps reliably supports mission critical operations that require massive data streaming. Key differentiators include: • Total ecosystem operational management- Any vendor, protocol, tool across all technology layers. AI embedded throughout the incident management workflow from ingestion to enablement of autonomous resolution. • Intelligent automation & AI with Knowledge - Builds a learning system from topology, telemetry, logs, and past incidents to execute actions. Multi-step autonomous execution from diagnose, determine root cause, remediate and validate. • Rapid Deployment - Deploys alongside existing OSS, BSS, and network systems with easy onboarding of data. • Fast time-to-value - Quantifiable ROI achieved in \<60 days. Explainability built in with trace back capability for decisions to relationships, learned patterns, and known resolutions.

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