Verified User in Non-Profit Organization Management
CN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Exceptional Support and User-Friendly Experience with vFairs"
5/5
What do you like best about vFairs?

What stands out to me most about vFairs is the level of support they provide throughout the entire process. Their team is extremely hands-on—helping us prepare the environment, staying present during the live event, and assisting afterward with follow-up tasks. Because many of our participants aren’t very tech-confident, having responsive, knowledgeable support staff has been invaluable.

The platform itself is easy to navigate, even for users with limited technical skills, and the Zoom integration keeps things familiar. The admin dashboard is also pretty simple to use and implement the design and functionality we need.

But overall, it’s the combination of user-friendly design and exceptional pre-, during-, and post-conference support that has made vFairs the right fit for us for the past three conferences. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

The main difficulties we encountered weren’t directly related to the platform itself, but rather to participant connectivity or device/browser setup. A few users had trouble joining matchmaking or roundtable sessions, and in most cases the root cause was local—things like outdated browsers, blocked permissions, or needing a simple page refresh.

vFairs’ tech team was quick to jump in and help troubleshoot, but the issues tended to come from individual user environments rather than from vFairs features. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for your review! We're glad to have been your partner for the last three conferences, and are looking forward to hosting many more with you.

Verified User in Research
AR
Verified User in Research
Enterprise (> 1000 emp.)
"The importance of the team"
4.5/5
What do you like best about vFairs?

The vFairs team is there to assist every step of the way, from project setup through event days through reporting. We have an excellent project manager, Ali Fissam, who is not only responsive, but anticipates our needs and proactively suggests solutions. In addition, our customer satisfaction rep - Amna Imtiaz - has been responsive to our product requests as our course grows and we need to meet the needs of our diverse audience. The platform is generally easy to navigate and provides a robust experience for our attendees. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Our event is fully virtual, and we have not used the vFairs app. The platform is not optimized for use on mobile outside the app. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks for your review. Our team will be glad to hear your encouraging words for them.

Verified User in Consulting
GC
Verified User in Consulting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Very Easy-to-Use Platform"
4/5
What do you like best about vFairs?

The platform is very easy to use and the project manager makes the process easier. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I feel like on the day of the fair, it feels empty because there is no audio. I believe that vfairs should put a music feature in the platform so that it does not feel empty. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for your feedback. We’re glad to hear that you found the platform easy to use and that your project manager helped make the process smoother.

We also appreciate your suggestion about adding music or audio to make the live event experience feel more engaging. Feedback like this helps us continue improving the platform.

JK
Joyce K.
Corporate Admin
Small-Business (50 or fewer emp.)
"Great platform for in-person and virtual events"
4.5/5
What do you like best about vFairs?

The setup and use are very easy; communicating with the vFairs team was fast, knowledgeable, and friendly; setting up with vendors is easy to coordinate and implement Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Day of evtn updates are not always fast enough for our issues, but that may be user error due to not being able to always do necessary updates during an event Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Hey Joyce, thanks for leaving your review!

We've been constantly updating our backend and event setup process to make things eaiser and we're glad that it worked for you! We'll continue making our backend easier to manage so you can have more control over event settings.

Harjeet  K.
HK
Harjeet K.
Social Media & Brand Manager
Small-Business (50 or fewer emp.)
"vFairs- A good virtual events platform with presence in many countries"
5/5
What do you like best about vFairs?

vFairs is undoubtedly a good platform for running virtual events. I used this platform in my previous organization MilitaryToCorp-M2C for running a virtual job fair for transitioning Military Veterans. It is a great platform that gets customized as per the requirement of client. We needed the platform is military and corporate theme, and we got exactly the same from vFairs team. They prepared an easy to use platform for our virtual job fair with we ran on the theme of International Women's Day. It was easy to integrate and had numerous features. Lastly, the customer support was amazing and the team was very supportive. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Customer support response time could be improved. We faced some delay in response time in weekends. 24/7 support should be provided by vFairs platform Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Hey Harjeet,

Thanks for the glowing review, we're glad your company's virtual job fair went well. You'd be glad to know that we've built even more amazing features to support successful job fairs for companies like yours. Let us know if you'd be interested in hearing what's new.

See how vFairs improved
Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Amazing Project Manager, but a Backend That’s Tough for Non-Developers"
2.5/5
What do you like best about vFairs?

My project manager, Ammara Shahid, is amazing and supportive and always a problem solver Review collected by and hosted on G2.com.

What do you dislike about vFairs?

the backend is not user friendly unless you are a coder/developer Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for sharing your feedback. We’re so glad to hear that Ammara has been supportive, responsive, and solution-oriented throughout your experience. We’ll be sure to pass along your kind words to her.

We also appreciate your note about the backend. vFairs is designed to be self-serve, with many modules built using drag-and-drop functionality to help make event setup more manageable. That said, we understand there can still be a learning curve, especially for non-technical users, and your feedback helps us continue improving the organizer experience.

Verified User in Public Policy
AP
Verified User in Public Policy
Small-Business (50 or fewer emp.)
"Dedicated Project Manager Makes Event Planning Seamless"
5/5
What do you like best about vFairs?

Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

There were some miscommunications around expectations of the platform's capabilities from the initial demo call. Review collected by and hosted on G2.com.

CN
Claire N.
Field Marketing Manager
Enterprise (> 1000 emp.)
"Exceptional support with hosting virtual event from vFairs team"
5/5
What do you like best about vFairs?

We used vFairs for our virtual event. From the start, the support team, particularly our project manager, went above and beyond to ensure our virtual event was a success. Nothing was too much trouble. They walked us through how to navigate the platform, gave us access to the back end as well as helped us set up and were on hand throughout the live streamlining in case there were any technical issues. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

The back end was a bit complicated and not as intuitive as other platforms we've used, although it wasn't an issue with how much our support team did for us. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for the kind words, Claire! We appreciate that you took time out to write us this review.

Positives aside, we would like to ensure you that we are constantly updating our backend to make it as easy to use as possible, so the self-service experience will be even better for customers like you next time.

Amber I.
AI
Amber I.
Web Researcher
Small-Business (50 or fewer emp.)
"Tailored Event Tech with Outstanding Support—Perfect for Complex Environments"
5/5
What do you like best about vFairs?

vFairs has been an incredible partner for our NFL fan cruise events. Each app they help us build is fully customized, easy to implement, and user-friendly—critical since we (and our attendees) use it nonstop throughout the event and in the weeks leading up to it. Their team is responsive, proactive, and truly invested in making each event a success. Even with the added challenges of cruise ship connectivity, they always help us adapt and deliver a great experience. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

While vFairs does offer offline capabilities—which is a huge plus for our cruise-based events—those features are somewhat limited compared to the full functionality available online. For example, real-time updates or interactive elements may not work as smoothly without a stable connection. That said, their team is always ready to help us optimize the experience based on our environment, and they’ve made a clear effort to improve offline usability over time. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

We're absolutely thrilled to be your event tech partner for these NFL fan cruises! It's been so rewarding to collaborate on creative solutions for cruise-specific challenges and we love how your team pushes us to innovate. While we know offline mode isn't perfect yet, we're actively enhancing those capabilities (your feedback is invaluable here). Can't wait to make the next voyage even smoother!

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Global Integrity & Compliance Week FY25"
5/5
What do you like best about vFairs?

Our Project Manager Ali Fissam ... He was fantastic to work with. As a career-long litigator in the U.S., using interactive platforms to reach and teach a global audience was not something I was familiar with. Ali took the time to get me up to speed (and it took a good bit of time) and made sure the end product was as strong and user-friendly as it could be. Indeed, we had solid feedback from the participants on the vFairs platform and the content created and shared on it. Plus, we received encouragement from the participants for using the platform in the future because it was a new, exciting way to connect with them. In short, Ali gets a 5-star rating from me. I hope to work with him in 2026. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

The only thing I can think of is the intimidation factor for those (like me) who have not grown up with technology like this. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks so much for the kind words! We’re thrilled Ali could help guide you through the platform and make your experience a positive one. We'll share your words with him, he'll be thrilled.

We’re always working to make vFairs as user-friendly as possible, and we’re glad to hear it helped you engage with your global audience. Looking forward to working with you again in 2026!