AW
Alexandra W.
Talent Acquisition Specialist
Enterprise (> 1000 emp.)
"Outstanding service and partner"
5/5
What do you like best about Vervoe?

Streamlines our entry-level recruitment process, removes the barrier to entry and creates an objective recruitment process which has increased the diversity of our candidate pool and increased the quality of candidates we hire. Metrics such as retention and performance have all increased since we started using Vervoe. We also love the dedicated support we received from the Vervoe team. Whenever we have a question or a new idea, the team are so quick to jump on a call and provide their expert advice Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

The only downside to using Vervoe is that it works so well that we have stopped exploring other options and providers, which is maybe a bit short-sighted Review collected by and hosted on G2.com.

KB
Kamrie B.
Enterprise (> 1000 emp.)
"Efficient and quick!"
5/5
What do you like best about Vervoe?

Helps to expedite the interview process. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Not talking with the candidates directly. Review collected by and hosted on G2.com.

Steffen S.
SS
Steffen S.
Creative Director
Small-Business (50 or fewer emp.)
"Disappointing - Candidates complained about experience."
0.5/5
What do you like best about Vervoe?

The premade English test was OK and saved us some work to set up an assessment for English proficiency. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Our experience with Vervoe has been disappointing for several reasons:

- Candidates complain that Audio and Video recording does not work for them and/or take a long time to process. We have reported this to customer support and got the answer that it cannot be fixed.

- The code editor/test was unusable for most candidates and caused so much frustration that we had to replace it with a simple text box.

- AI grading is pretty much useless. It takes even more time for us since we have to train the AI and correct its grading manually for each candidate.

- Pricing model feels arbitrary and is completely unflexible. We had to dismiss dozens of candidates, just because we hit the arbitrary 100 candidate limit and customer support had no way to give us access to those candidates' results. It's unacceptable and embarrassing to have to tell our candidates that we have to reject them because we would have to wait two weeks for Vervoe to unlock their tests.

- The UI to grade the tests is laggy and inefficient. We planned to use Vervoe to reduce the time needed to evaluate tests, however, it turned out that our staff spends more time grading tests than before using other solutions.

- Customer support does the bare minimum to close the tickets and showed at no point willingness nor capability to fix our reported issues.

Considering all the points above, there is no way that we could justify a yearly commitment and the monthly subscription is limited in so many ways that it made it unfeasible for our hiring process. Review collected by and hosted on G2.com.

Response from Simone Malone of Vervoe

Hi Steffen,

Thanks so much for your honest feedback, and we're sorry to hear your expectations were not met! We sincerely value the experience of all customers and their candidates on our platform, and we want to ensure you have a more positive one.

Unfortunately, we've found that most audio and video problems occur locally on the candidate's device. However, our team have come up with a list of troubleshooting steps that we are more than happy to walk the candidates through. We encourage candidates to reach out to our support team at support@vervoe.com for any questions or concerns they may have. If there seems to be any issue within the platform, we also encourage all feedback to be sent to the support team, so we can then urgently escalate the information to the respective department.

As for the AI grading feature, we can certainly understand not having much time to manually grade via the Optimize feature. The good news is, due to the grading scale/sample answers that your team inputs upon creating the assessment, our AI is about 83% accurate without any manual grading! However, if you prefer 99%+ accuracy and for the AI to learn your company's personal preference in an answer, manually grading the few suggested assessments would immediately help achieve that percentage.

We want to emphasize our apology for your expectations not being met. However, if you are open to learning more about how to optimize your experience on the platform, please do not hesitate to reach out! We are here to help.

WW
Will W.
Marketing Strategist
Small-Business (50 or fewer emp.)
"Helps make recruiting the right people easier"
5/5
What do you like best about Vervoe?

- Great job description templates

- Good pre-filled questions

- Stats on applicants' progress is helpful

- Easy to use and get everything set up with

- Super helpful for when we have a large number of applicants per role Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

- Restrictions on the number of candidates per role is the main dislike

- Not sure how useful the AI grading actually is (although we probably didn't feed it enough data for it to judge). I would say the AI component is a "nice to have" rather than a "must have".

AI would have been more useful for companies hiring across multiple roles, with hundreds of candidates each.

That being said - we really like the system, and will use it for recruitment of all key roles going forward.

One good hire/one saved bad hire will more than pay for the cost of this system. Review collected by and hosted on G2.com.

Victoria C.
VC
Victoria C.
Senior People Development Specialist and Program Manager
Mid-Market (51-1000 emp.)
"Fantastic Product and Partnership"
5/5
What do you like best about Vervoe?

Vervoe's team is incredibly supportive and delivers quality results.

Tools and resources were readily available every step of the way.

Integrations made for a smooth transition from previous workflows.

The dashboard makes it clear and easy to track candidate progress.

Foresight needed a practical and meaningful assessment to ensure hires were the best fit, Vervoe delivered exactly that! Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Honestly, nothing!! Vervoe's software and support were everything we needed! Review collected by and hosted on G2.com.

Steve A.
SA
Steve A.
Bilingual (Japanese/English) Business Consultant
Small-Business (50 or fewer emp.)
"Very useful and intuitive assessment tool"
5/5
What do you like best about Vervoe?

Easy to use, easy to test, lots of useful templates to get you started. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Sometimes the messaging and the order of messages that candidates see are hard to understand from the back end. For example, there's an email invitation message, a message once they click on the email message, and a third message that all have to be customized but are not easily found or in the same place on the tool. Review collected by and hosted on G2.com.

AA
Antonio A.
Chief People Officer
Small-Business (50 or fewer emp.)
"Perfect experience for candidate and recruiter"
5/5
What do you like best about Vervoe?

The UX, the library access, the ease to configure and deploy, and the fact it integrates with my ATS SmartRecruiters. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Nothing. The support team are excellent when something goes wrong, and they even give you the option to pause the subscription if you have a freeze! Review collected by and hosted on G2.com.

DS
Daniel S.
Talent Acquisition Director ANZ SEA
Enterprise (> 1000 emp.)
"Vervoe is an unrivalled custom capability assessment tool"
4.5/5
What do you like best about Vervoe?

Vervoe delivers such an exceptional set of benefits to recruitment teams, hiring managers and candidates that it's hard to nominate individual features. My experience with Vervoe is that it allowed the level of customisation I required to test specific capabilities of candidates in a way that gives them a realistic job preview and ensures that new employees have the skills required to perform their roles. The platform and technology underpinning Vervoe also provides hiring managers with a depth of candidate information allowing for faster and more accurate selection processes. While reducing the risk of bias within a recruitment bias Vervoe allows companies to transact faster and more accurately with a much larger pool of candidates. Vervoe saves time and money while delivering better outcomes than traditional recruitment methods. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

There's nothing I dislike about Vervoe - its does exactly what I require of it and it has always exceeded my expectations. The only advice I'd give to prospective customers is to ensure you learn how to use it properly. Understanding how the platform operates and how to get the best out of it can lead to dramatic improvements in staff attrition. You only get poor results with Vervoe if you don't put in the time or effort required to implement the platform effectively. Review collected by and hosted on G2.com.

Bob S.
BS
Bob S.
Vice President of Business Development and Marketing
Mid-Market (51-1000 emp.)
"Skill Assessments Never Went This Smoothly"
5/5
What do you like best about Vervoe?

The best part of Vervoe is the ease with which we can create specific skill assessments for different departments and jobs. We can create a more generalized first-step assessment using a variety of question types of question styles -- multiple-choice, essay, video, audio, visual, etc. -- to establish a baseline of whether a candidate will fit within the company culture and do so all within a single assessment. Then as the candidate progresses through the hiring process, Vervoe lets us progressively test the candidates with higher-level, more complex questions to better assess their level of expertise.

Most impressive is how the Vervoe AI learns from the essay, audio, and video answers and can grade them very accurately freeing up our time. It's super accurate and allows us to rely on the percentage grates to establish a baseline whether we want to proceed with a candidate or not. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

The only downside to Vervoe would be that it lacks a true behavioral assessment. However, with the help of the Vervoe team and leaning on their experience and expertise, we've been able to cater our assessments in a way that doesn't feel like a typical behavioral quiz. Review collected by and hosted on G2.com.

Response from Caitlin Grogan of Vervoe

Hi Bob,

Thanks so much for taking the time to share your experience using Vervoe!

We really value your feedback and are thrilled to hear about your success with us.

We are delighted that we have been able to assist you to achieve your hiring needs, and hire candidates with confidence based on their skills, not their resume.

If you have any further questions, please don't hesitate to reach out to our support team at support@vervoe.com.

DP
Dhawal P.
ANZ Talent Head
Enterprise (> 1000 emp.)
"Technology to remove Bias in your Selection Journey"
5/5
What do you like best about Vervoe?

- Using Vervoe as a layer to filter applicants

- AI use in the background

- Removal on unconcious bias

- Possibility of using this at the top of the selection funnel and weeding out unwanted applicants

- A tool that helps to hire externally as well as select internally (if used in EOIs & the selection process thereof) Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

I have used Vervoe in the past for a couple of years and there is nothing about it that one can NOT like. I am yet to use the analytics feature (being a data driven person myself) so I need to see if there are insights that can be changed / added, if any. Review collected by and hosted on G2.com.

Response from Caitlin Grogan of Vervoe

Hi Dhawal,

Thanks so much for taking the time to share your experience using Vervoe! It seems that you truly understand our mission and we are so glad it's working out for the best! We really value your feedback and are thrilled to hear about your success with Vervoe.

We hope that the Insights feature assists you in your hiring process and ensures you hire the right candidates with confidence.

If you have any further questions, please don't hesitate to reach out to our support team at support@vervoe.com.