I love how it tracks all of our contract renewal dates and terms and vendors in one easy system Review collected by and hosted on G2.com.

I wish the reporting was more accessible for admins. It would be nice to be able to pull reports for forecasting Review collected by and hosted on G2.com.

I like that, for the most part, they do all the heavy lifting for me. I just do monthly check-ins to make sure everything is being handled properly and that they’re getting the best deals. Then I can sit back while they fight for the best price. Review collected by and hosted on G2.com.

I wish the workflow were easier to navigate when I just need to quickly push through a small subscription we already have. Review collected by and hosted on G2.com.

One Platform for consolidated IT spend. Workflows helping IT to funnel all purchases and renewals through one process. Support and onboarding has been great. Review collected by and hosted on G2.com.

Seems like the platform struggle a bit when multiple users are uploading contracts to Vertice. Some flaws in the AI. Example: Tha AI did not aggregate the total contract commitment for vendors with multiple contracts. Review collected by and hosted on G2.com.

Vertice are fully committed to helping manage SaaS spend. Providing not only an excellent software solution for administering SaaS (and non-SaaS), but their procurement service will save money. Review collected by and hosted on G2.com.

No downsides to using Vertice. The service pays for itself. Review collected by and hosted on G2.com.

The level of expertise here is truly exceptional. I greatly appreciate the support offered by the entire team. The technology provided is both insightful and cutting-edge, especially with the recent integration of AI, which has further improved the overall experience and efficiency. Review collected by and hosted on G2.com.

I wouldn't say I dislike Vertice in any way. Review collected by and hosted on G2.com.

Vertice has been straightforward to roll out across the business. The interface is clean and intuitive, so people don’t need extensive training to get value from it. We’ve quickly seen the financial impact too - the savings and insights it provides are tangible, which makes adoption an easy win internally.

The customer success and procurement teams that support us are excellent! They respond quickly, share practical guidance, and clearly understand how to maximize the benefits of the platform for our organisation. I'm personally in and using it all the time! Review collected by and hosted on G2.com.

There are a few areas where the platform could be smoother. The interface can feel sluggish at times, and duplicate notifications (for example, being tagged in a comment and also receiving a “new comment” alert) can be a bit annoying. Managing contract renewals is also slightly clunky - once a contract is renewed, the details you previously entered don’t carry over, so you are essentially starting from scratch.

In addition, the product catalog tied to contracts isn’t always accurate, with some items missing or mismatched. Support is generally helpful, but since it’s based in a different region to us, responses can occasionally be delayed.

That said, Vertice is very receptive to customer input. They take enhancement requests seriously and actively log feedback, which gives confidence that these issues are being addressed over time. I've already seen this play out with a recent update to the Slack integration and notifications, which is very straight forward and easy to configure.

While the above looks like a long list, it doesn't detract from any of the cost saving benefits and are any issues I've found are relatively minor in scale. Review collected by and hosted on G2.com.

They take negotiation work off my plate. We're also much more organized with our vendor contracts now. Review collected by and hosted on G2.com.

I think looping Vertice into the existing conversation is a bit tricky. Discounts and positioning have already been provided, but the savings credit still goes to Vertice when the deal is finalized. Review collected by and hosted on G2.com.

The platform is very slick and easy to navigate, with everything in one place. The new AI features are a real standout as well—they save even more time by quickly surfacing key insights and helping prioritise the most valuable opportunities, so less time is spent manually analysing data and more time can be spent taking action. Review collected by and hosted on G2.com.

Could do with some more reporting features. Review collected by and hosted on G2.com.

The convenience and user interface of the platform Review collected by and hosted on G2.com.

I wish there was more workflow functionality / room for integrations with other platforms Review collected by and hosted on G2.com.

Vendor negotiation support is really helpful, and renewal management is also nice to see when contracts are coming up to be renewed so that we are not stuck not using the product when we didnt know the contract was ending Review collected by and hosted on G2.com.

the platform could be a little complex at first when looking at the database, smaller contracts dont feel like they need to be added. Review collected by and hosted on G2.com.