Great platform to store and manage contracts, extensive market data that provides me with insights on vendors and their pricing models, supportive and active account team Review collected by and hosted on G2.com.

There are no obvious downsides to using Vertice Review collected by and hosted on G2.com.

Centralised platform to manage SaaS contracts, renewals, purchases, and usage — giving teams a clear overview of their software landscape. And the support is fantastic — it’s rare to encounter such a high level of helpfulness. Review collected by and hosted on G2.com.

At first, I found the platform a bit difficult to understand — it felt somewhat complicated to me personally. But I quickly got the hang of it, and now everything works really well. Review collected by and hosted on G2.com.

Vertice has made it much easier for us to manage and optimize our SaaS spend. Their team is knowledgeable, proactive, and consistently ready to help, often going beyond what’s required. The insights and savings we’ve gained through their service have been truly invaluable, and it’s helped us feel much more in control of our software expenses overall.

I’d highly recommend Vertice to anyone looking to streamline and better manage software costs. I also really like the newer AI feature that supports research on prospective new SaaS vendors. It’s been very helpful when we want intel that we can only get through Vertice, and it genuinely feels like a game changer. Review collected by and hosted on G2.com.

Nothing so far. I really enjoy working with the team—they’re very responsive. My earlier comment about Slack notifications wasn’t addressed, but I don’t mind checking the platform directly now to review all the comments. It’s easier that way and less noisy. Review collected by and hosted on G2.com.

The support team has been attentive and responsive throughout. They’re always willing to help, resolve issues, and accommodate our needs, and they’ve also done a great job tailoring workflows to our specific business requirements.

The Slack integration has been especially helpful for keeping up with notifications, and it was fast and straightforward to set up.

The analytics section is very useful and offers clear, actionable insights. The platform also stays up to date with AI capabilities, and the internal chat feature is particularly helpful for day-to-day work. Review collected by and hosted on G2.com.

The initial learning curve isn’t completely straightforward and can slow early adoption, particularly when onboarding multiple users at once. That said, once you get familiar with it, the platform becomes easy to use and navigate.

We’d also benefit from more flexible, role-based permissions. Right now, the gap between admin and standard user roles makes it hard to match access levels to different responsibilities. More granular, customizable permission options would make the platform easier to manage and use at scale. Review collected by and hosted on G2.com.

I love that we can embed Vertice into our governance model by design. The account relationship with our Customer Success Manager and Procurement Managers is great, making the human side of the service stand out. The Workflows feature, along with integration with Slack, has helped us consolidate our software approval process. The entire process is transparent, and approvals are routed through multiple channels like app, email, and Slack, which allows approvers a frictionless way to complete the required processes. Our CSM and Procurement Manager's responses are quick and proactive, and I find the deal summaries useful. Review collected by and hosted on G2.com.

Vertice worked so well for us that some of our software vendors refuse to discuss directly with Vertice working on our behalf. May be we should give them our email address so they can act as our external consultant in those cases. Review collected by and hosted on G2.com.

The UI in the Vertice interface is fantastic and extremely user friendly, even for someone without large amounts of technical know-how. As a program, I've had zero performance issues, and I find the intuitive timeline/forecast feature incredibly helpful. Additionally, the records system is easy to use and sort through. The Vertice team consistently provides top tier support, and took the time for thoughtful and individualized onboarding. The Team makes it, but the software and tools they use are excellent as well. Review collected by and hosted on G2.com.

I Have not had any significant issues with Vertice, either in execution or on the technical side of things. my interactions have been wholly positive. Review collected by and hosted on G2.com.

I use Vertice as our Procurement partner, and I really appreciate their insights and contract benchmarks. These insights help us understand if the proposals we receive are good or if we should push for a better deal or additional features, keeping us from blindly accepting offers. Their support in contract negotiations is great; they lead the conversations, gather needed information, and keep us informed on key decisions to ensure we get the best deals. The platform also gives us a nice overview of our contracts with reminders of expirations and auto-renewals, which is essential since we don't have a dedicated procurement department. The initial setup was very straightforward, too. Vertice's integration with Slack for contract expiration notifications and renewal triggers is also something I find valuable. Review collected by and hosted on G2.com.

The platform itself could be improved as it feels a bit slow / clunky sometimes. On occasion, the platform is less responsive as a whole, but one area that is clearly slow is the analytics section, even though I can understand that some of the reports might be complex to compile. Review collected by and hosted on G2.com.

Vertice’s UI/UX makes it easy to get accurate, up-to-date pricing on SaaS applications, leveraging an already large vendor dataset in their catalogue. I feel comfortable using the platform for R&D and for narrowing down the scope of SaaS tools we need for a specific instance. The team at Vertice is very accessible, and their procurement team is consistently available to answer questions or provide guidance on deals.

On the integration side, Vertice works well with our SSO and our internal ticketing system, and it also integrates smoothly with Slack. They’ve also recently added a new AI tool that lets you run requests directly from the dashboard without leaving the page; it can even look up pricing or analyze deals. Review collected by and hosted on G2.com.

One downside to using Vertice is that they still seem to be in the early stages of development. While that can mean they’re eager to move quickly and deliver results, it may also mean they don’t yet have as many resources or as much vendor-specific context when it comes to negotiations. That said, I don’t really hold this against them, since the SaaS marketplace is huge and constantly expanding. Review collected by and hosted on G2.com.

The account team is great to work with and is always willing to help whenever I need it. Review collected by and hosted on G2.com.

About half of my renewal workload falls below the Vertice threshold, so Vertice ends up adding an additional workflow. While I can add my self-negotiated vendors to the dashboard, it still requires more process overhead than I need. Also, the time to closure feels very long; even months after I’ve processed a PO, we’re still cleaning up tasks in the platform. Review collected by and hosted on G2.com.

Coming in as a new hire, ramping up on an unfamiliar tech stack can feel overwhelming — Vertice made that significantly easier. The interface is clean and well-organized, so I was able to navigate contracts, vendor details, and security assessments without needing much hand-holding.

What I use most day-to-day: the centralized contract view (no more digging through inboxes to find renewal dates), the negotiation status tracker which keeps my whole team aligned without back-and-forth updates, and the software research tools which help me evaluate new vendors quickly and with confidence.

The AI assistant has been a genuine productivity boost for research tasks, and noticeably keeps getting better. For a new team member trying to understand a company's software landscape fast, Vertice compresses what could be weeks of ramp-up into a much shorter window. Review collected by and hosted on G2.com.

The biggest gap for me is that Vertice doesn't serve as a true single source of truth for our software stack. We run security monitoring through another tool separately, so there's no unified view of vendor risk and software management in one place — you're context-switching between platforms to get the full picture.

The most significant limitation, though, is that Vertice covers the intake-to-procure journey well but stops short of the finish line. When we went through the full procurement workflow for an AI content creation tool, everything ran smoothly right up until signing — at which point the process moved to email. The actual contract execution happens outside the platform, which means documents get uploaded after the fact rather than captured natively. For teams without a separate CLM tool already integrated, this breaks what could otherwise be a seamless end-to-end experience. Closing that loop — from vendor research all the way through to signed contract — would unlock the full value of having a centralized procurement platform. Review collected by and hosted on G2.com.