MH
Mariana H.
Sales Operations Administrator
Mid-Market (51-1000 emp.)
"User-Friendly and Efficient SaaS Negotiation Tool"
5/5
What do you like best about Vertice?

I love that Vertice greatly enhances our ability to negotiate better prices on SaaS contracts, which is a critical aspect of our operations. The expertise and teamwork offered by Vertice's team stand out, assisting us significantly in understanding and handling nuances during negotiations. Additionally, the knowledge embedded in their services adds a layer of confidence and trust, making the entire process smoother. What makes Vertice even more exceptional is their user-friendly platform, which simplifies our workflow, ultimately resulting in significant time and cost savings. The setup was straightforward, thanks to the swift and excellent support provided by the Vertice team, allowing us to transition smoothly from our previous tool, Smartsheet. The efficiency and effectiveness of Vertice in facilitating our tasks reflect the impressive quality of their services. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

I haven’t noticed any downsides, everything has been positive so far. Review collected by and hosted on G2.com.

JL
Jonathan L.
Procurement specialist
Enterprise (> 1000 emp.)
"Business relations between Vertice and Gaming1"
4.5/5
What do you like best about Vertice?

We have been working with Vertice for several months to optimize our SaaS and Cloud spending.

Their support has helped us further structure our procurement approach, particularly in terms of vendor benchmarking, contract negotiations, and identifying concrete optimization levers. The Vertice team stands out for its responsiveness, market expertise, and ability to effectively challenge our existing practices.

On the Cloud side, their analysis has provided us with greater visibility into our costs, along with relevant recommendations to improve efficiency.

We are now looking to extend this collaboration to additional areas, particularly the negotiation of our PSPs, where we see strong potential for value creation.

Vertice has therefore established itself as a key partner in our cost optimization and management strategy. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

While the platform is powerful and offers a wide range of features, it may require a short adaptation phase to fully leverage its capabilities. With proper onboarding and usage over time, this quickly becomes a strength rather than a limitation. Review collected by and hosted on G2.com.

Chelsea-Joy W.
CW
Chelsea-Joy W.
Product Owner
Mid-Market (51-1000 emp.)
"Simplified Renewals with Great AI Contract Insights and Spend Reporting"
4.5/5
What do you like best about Vertice?

I’ve really enjoyed working with Lydia and Hafsa. They’re both passionate about what they do and are always willing to make improvements to the system based on our requirements.

Overall, the process simplifies renewals by first reminding us what’s coming up and then, with the workflow we’ve set up, guiding us through each step. The AI tool also gives us clear, easy insight into contracts without having to read through them in full. The reporting feature is amazing as well, especially for reviewing overall spend. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

Sometimes Vertice can be a bit slow when it comes to renewals. When they take a long time to reply, it ends up putting extra pressure on the overall renewal process. Review collected by and hosted on G2.com.

Leigh D.
LD
Leigh D.
Head of Live Service
Mid-Market (51-1000 emp.)
"Great visibility into SaaS spend with strong negotiation support"
5/5
What do you like best about Vertice?

Vertice gives us visibility into our SaaS spend and takes the pain out of vendor renewals.

Before Vertice, renewals would creep up on us and we'd end up auto-renewing, which meant we weren't always getting the best price. Now we get timely alerts ahead of renewal dates, which means we're going into conversations prepared rather than reactive.

The negotiation support has been a big win. Their team handles vendor negotiations on our behalf, and they know the market benchmarks so we're not guessing whether we're getting a fair deal.

We've seen real cost savings on renewals as a result, not just marginal discounts but meaningful reductions that have had a tangible impact on our overall SaaS spend.

It's the combination of the two, visibility into what we're spending and expert negotiation support that makes it work. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

The initial onboarding takes time pulling together contracts from across the business takes effort.

That said, it's an exercise we needed to do anyway, and going through it has given us much better visibility of our SaaS estate. Vertice supported us through the process and they have tooling that helps with the collation, so it's more of a short-term cost for a long-term gain than a reflection on Vertice. Review collected by and hosted on G2.com.

DM
Dhruv M.
Senior Procurement Manager
Small-Business (50 or fewer emp.)
"Streamlined Procurement, Outstanding Support"
4.5/5
What do you like best about Vertice?

I appreciate that Vertice provides a single place to track contracts, renewal dates, and vendor spend. The support from the Vertice team is another standout aspect. They have been helpful in renewals, negotiating discussions, and providing useful context on pricing and commercial terms. This support saves us time internally and makes the process feel more organic. Additionally, the platform itself is straightforward to use, indicating a higher adaptability of the platform. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

I think there are always things which can be improved. More so in case of reporting. Workflow customizations could go further, especially if you have more internal complex approval processes or procurement processes for that matter. There are times when it feels that the platform can have more flexibility in how information is surfaced or shared. Review collected by and hosted on G2.com.

Santiago E.
SE
Santiago E.
Procurement and Third Party Risk Manager
Mid-Market (51-1000 emp.)
"Streamlined Procurement Orchestration and SaaS Spend Management with Vertice"
4.5/5
What do you like best about Vertice?

What stands out most about Vertice is how it brings procurement orchestration, SaaS spend management, and purchasing into a single, streamlined workflow. Instead of juggling multiple tools and manual processes, we’re able to manage vendor requests, approvals, and renewals in one place, which has significantly improved efficiency and visibility across the business.

The Vertice team has been very hands-on, responsive, and knowledgeable, which made implementation smooth and continues to add value as we scale our processes. There’s also a growing layer of intelligence in how they surface insights around spend and optimization opportunities, which has been an added bonus. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

While the overall experience has been very positive, there are a few areas where Vertice could continue to improve as the platform matures.

In terms of integrations, while the core functionality fits well within our existing finance and procurement stack, there is still some reliance on manual inputs or workarounds in certain areas. Expanding native integrations and improving data synchronisation would further reduce operational overhead and make the experience more seamless end-to-end.

On the SaaS spend management side, the visibility is strong, but the analytics and reporting layer could be more advanced. For example, deeper insights, more configurable dashboards, and enhanced forecasting capabilities would help drive even more strategic decision-making and ROI tracking. Review collected by and hosted on G2.com.

WB
Wendy B.
Senior Product Manager
Enterprise (> 1000 emp.)
"Responsive Team and Clear Dashboard That Drives Real SaaS Contract Savings"
5/5
What do you like best about Vertice?

The team at Vertice has been responsive, professional, and supportive as we work to manage our SaaS contracts. Their online portal and visual dashboard make it easy to track contract savings and see what’s coming up, which has helped us save a lot during contract renewals, showing our total savings across the portfolio and by contract. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

I have not had an experience that was not positive while interacting with the Vertice Team or the contract portal. It has been very positive and beneficial, a true benefit to my role. Review collected by and hosted on G2.com.

Vincent D.
VD
Vincent D.
Chief Financial Officer
Mid-Market (51-1000 emp.)
"Attentive Procurement That Delivers Real Savings, ROI, and Great UI"
5/5
What do you like best about Vertice?

I really value the service and the attentiveness to our vendor contract timelines, as well as the dedicated procurement team that consistently finds real savings in the market and drives meaningful ROI to our company’s bottom line. Without Vertice, we’d have little to no access to these kinds of insights or vendor relationships. I also really enjoy the UI and QBR process. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

One area I’d really like to see covered is how Vertice negotiated the contracts to reach the final end state. Specifically, what was leveraged during the negotiations, how it was leveraged, and what drove the outcome. Would also like to leverage more AI automation in the process which I believe is something both Vertice and the company is working towards. Review collected by and hosted on G2.com.

TB
Tina B.
IT Support Director
Mid-Market (51-1000 emp.)
"Vertice Streamlines Negotiations and Keeps Contracts Organized"
5/5
What do you like best about Vertice?

Vertice takes the heavy lifting out of contract negotiations by leveraging expert negotiators and benchmarking data, allowing our team to stay focused on higher-value work. It also centralizes all our contracts in one place, making them easy to find and access when needed. On top of that, the platform proactively tracks renewals, so we don’t miss deadlines or risk unwanted auto-renewals and late cancellations. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

It’s hard to point to any major drawbacks; overall, the platform and the current team working on our account have delivered exactly what we were looking for. Review collected by and hosted on G2.com.

Adam H.
AH
Adam H.
Group Procurement Director
Enterprise (> 1000 emp.)
"SaaS Spend Optimisation"
5/5
What do you like best about Vertice?

The Vertice team acts as an additional resource for our global procurement team, bringing expertise and benchmark data to support and enhance the capabilities of the existing team. Through reviewing our business's SaaS suppliers and contracts, we have been able to establish a pipeline for commercial review and negotiation, facilitating seamless integration into our business.

Through Vertice's structure and team, their simple implementation and introduction into our business have been seamless, enabling easy and frequent use to support our end-user customers. Through our partnership, we have been able to increase the procurement team's delivery of customer support significantly. Review collected by and hosted on G2.com.

What do you dislike about Vertice?

So far, we haven't found anything to dislike. Review collected by and hosted on G2.com.