KM
Kristi M.
Mid-Market (51-1000 emp.)
"Revenue Cycle Manager"
4/5
What do you like best about Vertex?

Takes the stress of tax compliance away. Review collected by and hosted on G2.com.

What do you dislike about Vertex?

The amount of time it takes to save a new configuration. Review collected by and hosted on G2.com.

PL
Pamela L.
Mid-Market (51-1000 emp.)
"Looking forward to a full implementation of Version O"
4.5/5
What do you like best about Vertex?

Keeps up to date with the regulatory issues and changes without us needing to employ personnel to do so. Review collected by and hosted on G2.com.

What do you dislike about Vertex?

Misperception for how long a conversion from Q to O would actually take. Review collected by and hosted on G2.com.

FV
frank v.
Enterprise (> 1000 emp.)
"Flexible Platform, But Needs More Content and Streamlined Login"
4/5
What do you like best about Vertex?

Easy setup and usage, options for USA and Canada Review collected by and hosted on G2.com.

What do you dislike about Vertex?

Missing contents, Exemption Certificate center, and multiple logins Review collected by and hosted on G2.com.

AB
Amy B.
Enterprise (> 1000 emp.)
"Easy to Use, Rich Content, and Excellent Help Desk Support"
5/5
What do you like best about Vertex?

Ease of use, expansive content, great Help Desk response Review collected by and hosted on G2.com.

What do you dislike about Vertex?

Tax Assist rules are difficult to configure on occasion - it feels like there should be more options/more obvious options Review collected by and hosted on G2.com.

CT
caroline t.
Enterprise (> 1000 emp.)
"Smooth Integrations, But Customer Support Can Be Frustrating"
4/5
What do you like best about Vertex?

when things are integrated things run incredibly smooth Review collected by and hosted on G2.com.

What do you dislike about Vertex?

sometimes the customer support feels like it goes in circles Review collected by and hosted on G2.com.

TF
Tiniquia F.
Mid-Market (51-1000 emp.)
"O Series Review by Tax Pro"
5/5
What do you like best about Vertex?

integration between O series and VITR are seamless. Review collected by and hosted on G2.com.

What do you dislike about Vertex?

We are implementing Edge and would like for single sign on between Edge and O-Series Review collected by and hosted on G2.com.

KS
Kimberly S.
Mid-Market (51-1000 emp.)
"Still Learning the Ropes"
3.5/5
What do you like best about Vertex?

Just started working with Vertex. Still Learning Review collected by and hosted on G2.com.

What do you dislike about Vertex?

So far I like it using it. Just started so I dont have anything bad to say Review collected by and hosted on G2.com.

RH
Rob H.
Small-Business (50 or fewer emp.)
"Effortless State Updates Vertex"
5/5
What do you like best about Vertex?

State updates are done for you and the support Review collected by and hosted on G2.com.

What do you dislike about Vertex?

It can be hard to Implement with out help from an outside source Review collected by and hosted on G2.com.

LC
Lisa C.
Enterprise (> 1000 emp.)
"Effortless Tax Rate Inquiry Feature"
5/5
What do you like best about Vertex?

tax rate inquiry #45 in the Vertex side of Rentalman Review collected by and hosted on G2.com.

What do you dislike about Vertex?

doesn't always show the tax rate when viewing the tax breakdown Review collected by and hosted on G2.com.

JL
Jenna L.
Mid-Market (51-1000 emp.)
"Absolutely Love This Software!"
4/5
What do you like best about Vertex?

User friendly and consultants have been great to work with for implementation into Odessa 5.0. Customer support is helpful and timely Review collected by and hosted on G2.com.

What do you dislike about Vertex?

Not enough flex fields!!!!!!!!!!!!!!!!!! Review collected by and hosted on G2.com.