fast, efficient, convenient, very easy to navigate through Review collected by and hosted on G2.com.

sometimes the timing on a payment going through was a bit of a wait, a few times was unable to load a document Review collected by and hosted on G2.com.

The convenience of it. It is practical and easy. Review collected by and hosted on G2.com.

It does not work well with yellow-colored checks. It also takes too long to download the pictures and can cause many retakes and system errors. Review collected by and hosted on G2.com.

the idea of being able to process payments in a few minutes vs bank deposits Review collected by and hosted on G2.com.

Very often get messages that there both pix are front of check when not....often gets 'stuck' in a loop of the same message even after retaking...Usually have to exit out of payment to home screen and start over..Very frustrating and unnecessarily time-consuming. Review collected by and hosted on G2.com.

Very easy Implementation. The payment processing offers everything we need. Dade customer service is top-notch. Review collected by and hosted on G2.com.

The only dislike I have is that we do not know a file failed until we pull in the lockbox. I would love to see an auto alert anytime the load file does not run. Review collected by and hosted on G2.com.

Very easy to use. Good customer support. Review collected by and hosted on G2.com.

No major issues. We are happy with the software Review collected by and hosted on G2.com.

Our customers enjoy the ease of use (with or without a login) and the auto pay options. Invoices are delivered direct to customers along with payment reminders and customer statements, so our AR is automated and we can even view if/when the customer views our invoice- a feature our ERP did not offer. Our staff enjoys using VersaPay ARC as a quick lookup tool for when customers call in to look at their account history since it's a bit easier to search & bring up invoices compared to our ERP. Review collected by and hosted on G2.com.

Once in a while, we have customers utilizing a purchasing card and they have issued us a one time card #, pre-approved for a certain one time charge amount with an expiration date in a day or two and we are unable to apply the exact amount due to either a credit being taken on the remittance or the fact that they may have double paid a certain invoice and it is no longer open on their account; therefore we cannot charge the correct amount via VersaPay. This makes us unable to process the customers' payment exactly as instructed and we end up having to utilize our old merchant provider website just to get the payment in the door. It would be helpful to have a miscellaneous charge and/or credit amount so that we can process credit card payments in full as needed, like a true merchant provider. Review collected by and hosted on G2.com.

Integrates well with our customer portal to accept various payments Review collected by and hosted on G2.com.

Clerks identify some glitches in the dade screen - screen is jumpy and on occasion does not recognize the account number Review collected by and hosted on G2.com.

The ease of use and all of the information presented on one page. Review collected by and hosted on G2.com.

That it does not show the salesman whose account it is, and that you can not change contact information without re-entering the contact Review collected by and hosted on G2.com.

Versapay is an extremely easy tool to use to manage AR! Customers and suppliers can get on the same page when using Versapay! Invoices, statements and more can be viewed on the web portal. Also, the supplier can login as the customer to make payments on their behalf (with permission of course).! Versapay is totally customizable in terms of creating past due notices, as well as any other type of notification you would like to send out to your customer! Review collected by and hosted on G2.com.

Versapay can be a little confusing in terms of how credits are taken. (This is from the supplier's side). When credits are applied to an invoice, it shows as a separate entry on the payments area. So be careful and double check how a payment is being applied to what invoice!! Also, it can be a little bit of a time delay in how invoices are uploaded. Our invoices are creating the day before and they don't get uploaded to the site until noon time the next day. So customer's can get confused/ impatient in waiting for their invoices! Review collected by and hosted on G2.com.

The ability to communicate with clients through the portal to see what the status of payment is. Clients can easily see their open invoices and pay. Review collected by and hosted on G2.com.

The integration with Sage Intacct is not yet where I think it needs to be and some glitches occur that really need to be fixed. For example - when a payment fails, the invoice doesn't go back to be shown as unpaid however, the total due balance includes the amount due again on the failed payment. This needs to be fixed ASAP. As far as the integration with Sage Intacct - it just doesn't pass the data well. For example prepayments/deposits don't pass back and forth properly, invoices payments and failed payments don't pass well, etc. Review collected by and hosted on G2.com.