--- title: Verizon Visual Interactive Calling Reviews meta\_title: 'Verizon Visual Interactive Calling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Verizon Visual Interactive Calling works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 2 scale: '5' date\_modified: '2026-05-12' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# Verizon Visual Interactive Calling Reviews & Product Details

VIC is a network platform and software development kit (SDK) that together enable secure, efficient, and user friendly transitions from mobile self-service to multi-media assisted service. VIC doesnt replace your mobile app or existing contact center technology; it uses advanced Real Time Communications technology and the intelligence of Verizons, reliable network to enhance the customer experience.

* * *

Seller
[Verizon Enterprise](https://www.g2.com/sellers/verizon-enterprise)
Discussions
[Verizon Visual Interactive Calling Community](https://www.g2.com/products/verizon-visual-interactive-calling/discuss)

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 ![Chameka S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chameka S.")
CS

Chameka S.

Pre School Teacher

Small-Business (50 or fewer emp.)

5/5/2026

"Great quality"

5/5

What do you like best about Verizon Visual Interactive Calling?

The secure real-time between customers and live agents. Review collected by and hosted on G2.com.

What do you dislike about Verizon Visual Interactive Calling?

None, Great product to have when helping customers. Review collected by and hosted on G2.com.

What problems is Verizon Visual Interactive Calling solving and how is that benefiting you?

The enhanced security and improved efficiency. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sushil Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sushil Y.")
SY

Sushil Y.

Software Development Consultant

Enterprise (\> 1000 emp.)

3/19/2025

"Seamless visual experience for customer service"

5/5

What do you like best about Verizon Visual Interactive Calling?

One touch video calling with seamless integration to multiple devices Review collected by and hosted on G2.com.

What do you dislike about Verizon Visual Interactive Calling?

Expensive for lower budget customer who cannot afford on long term Review collected by and hosted on G2.com.

What problems is Verizon Visual Interactive Calling solving and how is that benefiting you?

Seamless interactive calling them with mobile and video way that helps to bring customer satisfaction for on demand service needed as and when required Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of Verizon Visual Interactive Calling for G2 to provide buying insight. Below are some alternatives with more reviews:

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Each call you make has the potential to be great. Tarnishing your reputation before you ever get a chance to speak is unprecedented. Properly managing and monitoring your phone numbers is the best way to protect your reputation when calling prospects or customers.

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Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in corporate learning are: employees are developing slowly; they have gaps in soft skills. One of the best ways to self-development is non-fiction books. But, finishing one book takes time. So, Headway offers 15-minute non-fiction book summaries in different formats. We let people read more and learn faster. Headway for Business offers: - 1,500 non-fiction book summaries in different formats for quick information consumption and speed self-growth; - individual self-growth plans for quick career progression; - guidelines and content plan for engaging employees to read and learn more; - team performance analytics; - a tool to save L&D managers time, as Headway will cover part of the learning process; - personal manager to build the best service for each client.

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[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/verizon-visual-interactive-calling/pricing)

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