1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [Verizon Virtual Contact Center Discussions](https://www.g2.com/products/verizon-virtual-contact-center/discuss) [ ![Verizon Virtual Contact Center](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e164bd76a614625c921658c9adb02a16/verizon-virtual-contact-center.jpg "Verizon Virtual Contact Center") ](/products/verizon-virtual-contact-center/reviews) # Verizon Virtual Contact Center Discussions Virtual Contact Center (VCC) is a cloud-based contact center solution providing you with a comprehensive set of contact center tools. Use your current networking infrastructure to connect to latest feature set on VCC. With this solution a customer can properly schedule and staff agents, interact with customers thus helping to reduce average handle time and increase first-call resolution. VCC allows your customers to choose the method of contact most convenient to them. Customers can contact your contact center via phone, e-mail, SMS, social media, or the company's website. ![Verizon Virtual Contact Center](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e164bd76a614625c921658c9adb02a16/verizon-virtual-contact-center.jpg "Verizon Virtual Contact Center") Verizon Virtual Contact Center Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+Verizon+Virtual+Contact+Center+used+for%3F&title=What+is+Verizon+Virtual+Contact+Center+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-verizon-virtual-contact-center-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+Verizon+Virtual+Contact+Center+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-verizon-virtual-contact-center-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-verizon-virtual-contact-center-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+Verizon+Virtual+Contact+Center+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-verizon-virtual-contact-center-used-for%0aWhat+is+Verizon+Virtual+Contact+Center+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+Verizon+Virtual+Contact+Center+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-verizon-virtual-contact-center-used-for%0aWhat+is+Verizon+Virtual+Contact+Center+used+for%3F) - Copy link - [ ## What is Verizon Virtual Contact Center used for? ](/discussions/what-is-verizon-virtual-contact-center-used-for) What is Verizon Virtual Contact Center used for? [ Contact Center Software ](https://www.g2.com/tags/contact-center-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-verizon-virtual-contact-center-used-for) ## Browse by popular topics [Contact Center Software](/products/verizon-virtual-contact-center/discuss?filters%5Btags%5D%5B%5D=contact-center-software)