---
title: Verizon UCCaaS Reviews
meta_title: 'Verizon UCCaaS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Verizon UCCaaS works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-15'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Verizon UCCaaS Reviews
**Vendor:** Verizon  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Verizon UCCaaS
Unified Communication and Collaboration as a Service (UCCaaS) is Verizon's hosted and managed service based on Cisco's Hosted Collaboration Solution. UCCaaS delivers business-grade communications and collaboration services from the Cloud, offering the flexibility of a premises-based solution with the simplicity of a hosted solution.




## Verizon UCCaaS Reviews
  ### 1. At the Summit of Business Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor M. | DISEÑO, SUPERVISOR y EJECUTOR DE PROYECTOS, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about Verizon UCCaaS?**

In addition to facilitating collaboration between teams and collaborators located in different geographical locations.

Also, it allows companies to expand their communication capabilities as they grow and their needs change, due to its advanced features such as enriched calls, high-quality video conferencing, and integration with other business applications.

**What do you dislike about Verizon UCCaaS?**

We could mention that for some companies, especially the smaller ones or those with less technical experience, the platform may seem complex to set up and manage.

**What problems is Verizon UCCaaS solving and how is that benefiting you?**

Without a doubt, it is improving the customer experience by providing a more effective way to communicate with them, whether through calls, chat, or video conferences, which can increase customer satisfaction and retention.



- [View Verizon UCCaaS pricing details and edition comparison](https://www.g2.com/products/verizon-uccaas/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-09+06%3A32%3A11+-0500&secure%5Bsession_id%5D=939dfe05-5f31-46d4-8302-a2265b46a453&secure%5Btoken%5D=c47595aae2975ddaca93212bc25411bec5583cb7a2b4f4ef66f92e208bd174c6&format=llm_user)

## Verizon UCCaaS Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top Verizon UCCaaS Alternatives
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