--- title: Verizon Connect Reviews meta\_title: 'Verizon Connect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 965 reviews by the users' company size, role or industry to find out how Verizon Connect works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 965 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Verizon Connect Reviews & Product Details Visit Website Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. Let’s connect. * * * Product Website Verizon Connect Seller [Verizon Connect](https://www.g2.com/sellers/verizon-connect) Discussions [Verizon Connect Community](https://www.g2.com/products/verizon-connect/discuss) Solution Type All-in-One Overview by Carissa Hodges Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/verizon-connect/pricing) ## Verizon Connect Integrations (3) What do users say about integrations? Verified by Verizon Connect [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lark ](https://www.g2.com/products/lark-lark/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More JS Joe S. Owner/Operator Mid-Market (51-1000 emp.) 2/21/2022 "The worst Customer Service you may ever see" 0/5 What do you like best about Verizon Connect? The products are not bad...but over priced compared to the competition. Dashboard is easy enough to use. Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? Over priced. You can get twice the amount of features (including cameras) for half the price elsewhere. The customer service is amongst the worst I have seen in 16 years of business. Want to add a tracking device? They are on it. Have a question about your contract, like you want a copy or request a cancellation? Good luck. We have been waiting for over two weeks now, have called customer support over and over again and they can do nothing. They say "Only your account manager can do those things". But what about when your account manager ignores you for over two weeks? I guess you just can't do anything? Terrible model and structure and based on other online reviews, this is nothing new. Review collected by and hosted on G2.com. Recommendations to others considering Verizon Connect: Search the competition first as this is over priced for what they offer and the customer service is pretty terrible. We have since found better options with less hassle. Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? We only used it for tracking our fleet of ambulances. The biggest problem we solved with Verizon Connect? We haven't solved it yet, we are still trying to cancel it, and it will be solved. Until then I guess. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Nikki P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikki P.") NP Nikki P. Operations Small-Business (50 or fewer emp.) 2/21/2022 "Easy to use/track" 4/5 What do you like best about Verizon Connect? Verizon connect is helpful with tracking previous and current assets. It gives you the ability to check on the type of driving style each driver has been employing such as hard breaking, excessive speeding etc.. They're useful features for collecting data points and entering geofence points to alert you when an asset is out of containment, entering a specific zone or arriving at a destination such as back to home base. All of these features have been useful for me and I know I have yet to fully utilize the full potential Verzion Connect may offer. Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? The downside to Verzion connect that I fine is the desktop version and the mobile version differ 100%. You cannot view a movement of the vehicle for the day without going to each time point via mobile. Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? Verizon connect solves the problem of figuring out if my employees are route and how long they they are at each site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Vivian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivian C.") VC Vivian C. Office Manager Small-Business (50 or fewer emp.) 2/21/2022 "Communication can be worked on" 0/5 What do you like best about Verizon Connect? Not much, still an active customer because we are stuck in a contract. Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? Communication is horrible. Unless you bring management into any issues that arise, the representatives are awful at communicating back. Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? Switching over to the new system has been a hassle. Representatives all have different answers to the same question. None of the employees are on the same page. Review collected by and hosted on G2.com. Show More 8/22/2022 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Darryl L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darryl L.") DL Darryl L. Truck Driver Small-Business (50 or fewer emp.) 10/3/2022 "Easy to call and make changes" 4/5 What do you like best about Verizon Connect? Being able to track our entire fleet, know what time of day each truck started and when they finished Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? When I run reports the info is sometimes incorrect Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? How long the battery's last in the units on my trailers Review collected by and hosted on G2.com. Show More Response from Customer Advocacy of Verizon Connect [Editedit](https://www.g2.com/survey_responses/verizon-connect-review-7162610/official_response/edit) Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. Also, thank you for your feedback on the reports. We would like to learn more about your success with Reveal. If you are open to share, please email us at: CustomerAdvocacy@VerizonConnect.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bob S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bob S.") BS Bob S. Branch General Manager Mid-Market (51-1000 emp.) 2/21/2022 "Easy to use & informative platform" 5/5 What do you like best about Verizon Connect? I like the ability to see where our vehicles are and retrace where they've been throughout the day. It helps hold our people accountable for their time. I also like how Verizon Connect flags speeding incidents and other unsafe actions. By being able to Geofence locations, we can quickly identify specifically where our vehicles and people are. Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? I can honestly say there is nothing about the platform that I dislike. Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? We have had a few instances where our people were not performing as well as they should. We utilized Connect to see what time they left home, how many stops they made and the duration, and what time they returned home. By sharing this information during our coaching sessions, there was no wasted time discussing their movements - it was there in black & white. This allowed us to quickly move-on the discussing solutions to the situation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller DD Dan D. General Manager Mid-Market (51-1000 emp.) 9/29/2022 "Works well to track vehicles.. Connectivity issues with units occasionally, support has been helpful" 4/5 What do you like best about Verizon Connect? Accuracy of the units and support from the Verizon team Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? The web interface could be more user-friendly, a few units have had connectivity issues. Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? It allows us to monitor the location and productivity of field staff in real-time. Review collected by and hosted on G2.com. Show More Response from Customer Advocacy of Verizon Connect [Editedit](https://www.g2.com/survey_responses/verizon-connect-review-7151397/official_response/edit) Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. Also, thank you for your feedback on the web interface and the connectivity issues. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BB Brian B. Owner Small-Business (50 or fewer emp.) 2/21/2022 "A good measure to help monitor driver's activity" 4/5 What do you like best about Verizon Connect? Although I wish there were a way to manually create an event or mark the recording for easier later retrieval, being able to pull any amount of video from the camera and view it within minutes has been very beneficial so far. After some learning of the desktop and app platforms, and helping the system learn our driving habits, it has become a little more intuitive, which I imagine will improve with time. Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? The inability to mark an incident or event at the time it is occurring - by pressing a button on the camera or similar action - makes finding video of it later a bit of a task, particularly if the driver doesn't remember or write down the exact time of the event. Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? Being conscious of driving habits is always a plus. Having "always on" video has proven beneficial for other purposes as well. Review collected by and hosted on G2.com. Show More Response from Customer Advocacy of Verizon Connect [Editedit](https://www.g2.com/survey_responses/verizon-connect-review-5364592/official_response/edit) Thank you for taking the time to tell us how you are using Reveal to monitor driver activity. We’re happy to hear you are finding value in our product and services. We would like to learn more about your suggestions on marking the video recordings. If you would like to have a conversation to provide more details, please send a message to CustomerAdvocacy@VerizonConnect.com 8/22/2022 Current UserValidated ReviewerSource: G2 invite on behalf of seller LM Lori M. Office Manager Small-Business (50 or fewer emp.) 2/22/2022 "Very accurate system, makes it so easy to keep up with daily travels!" 5/5 What do you like best about Verizon Connect? Monitoring daily travels to adjust the day-to-day flow most cost-effectively flow possible. Knowing who is driving what vehicle at all times, as well as being able to easily move equipment around to the nearest NEXT UP! Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? The installer process, lack of flexibility for the installs, follow up on the install by the third party folks, schedule restrictions for any new equip or current to have transferred to a new asset. All directly to do with the installers and the process of the install. Review collected by and hosted on G2.com. Recommendations to others considering Verizon Connect: Outside of the install folks, the program is fantastic! Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? Employees are not traveling to places they shouldn't. Fuel usage and mileage on trucks help to schedule service as needed, assets are being tracked, and it lowers the likelihood for theft, lowers the risk of wrecks and speeding etc because we can monitor the day-to-day activity and set up alerts. Review collected by and hosted on G2.com. Show More Response from Customer Advocacy of Verizon Connect [Editedit](https://www.g2.com/survey_responses/verizon-connect-review-5368959/official_response/edit) Thank you for taking the time to share your positive experience with us. We're happy to hear that you are finding value in Reveal for your day to day processes. We’re sorry to hear about your frustrating installation experience and we really appreciate you bringing this issue to our attention. We strive to improve and will be sure to relay this information. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. Current UserValidated ReviewerSource: G2 invite on behalf of seller RS rick s. building and fleet manager Mid-Market (51-1000 emp.) 10/11/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "fast and easy" 3.5/5 What do you like best about Verizon Connect? The program in is fast and Fast to use, knowing where the fleet and drivers are Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? tracking ifta trucks out of states and milage reports............................................ Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? do not know. Review collected by and hosted on G2.com. Show More Response from Customer Advocacy of Verizon Connect [Editedit](https://www.g2.com/survey_responses/verizon-connect-review-7193887/official_response/edit) Thank you for taking the time to submit this review. We are disappointed to hear about your frustrating experience with tracking IFTA out of state and the mileage reports. We strive to improve and welcome the opportunity to make this a better experience for you. If you would like additional assistance, please email us at: CustomerAdvocacy@VerizonConnect.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 9/29/2022 "Amazing service with Verizon Connect" 5/5 What do you like best about Verizon Connect? Verizon Connect is very responsive. Very few issues over the last five years. If something came up, Verizon quickly resolved the issue. I have used other providers who do not offer the reporting or GPS features Review collected by and hosted on G2.com. What do you dislike about Verizon Connect? Nothing I dislike All is working well. All is realized and working very efficient Working to aid us in safety and regulatory compliant Have cameras work when our equipment is not running Review collected by and hosted on G2.com. What problems is Verizon Connect solving and how is that benefiting you? If there is a loss of connection due to driver location, the mileage and log will correct once it has a good satelite connection. Business performance has increased due to better telematics and improved DOT safety score. Lower insurance costs. Review collected by and hosted on G2.com. Show More Response from Customer Advocacy of Verizon Connect [Editedit](https://www.g2.com/survey_responses/verizon-connect-review-7151888/official_response/edit) Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Verizon Connect? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Verizon Connect ](https://www.g2.com/products/verizon-connect/discussions/new) GU Guest User • Last activity 4 months ago What is Verizon Connect used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-verizon-connect-used-for) MB Matt Burris • Last activity about 3 years ago Major Issues with GPS system 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/major-issues-with-gps-system) [ View all Discussions ](https://www.g2.com/products/verizon-connect/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 25 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/verizon-connect/pricing) Verizon Connect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_60334635bdb9f70c99de416e5607a6f9/samsara.png "Product Avatar Image") Samsara 4.5/5(4,974) [ Compare Now ](https://www.g2.com/compare/samsara-vs-verizon-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_985e7b9988324ce5975fae9fb2bf154e/motive-technologies.png "Product Avatar Image") Motive 4.4/5(3,256) [ Compare Now ](https://www.g2.com/compare/motive-technologies-vs-verizon-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_225f60abd706c20c3f35688cee28894a/geotab.jpg "Product Avatar Image") Geotab 4.5/5(214) [ Compare Now ](https://www.g2.com/compare/geotab-vs-verizon-connect) ##### ##### Verizon Connect Features Analytics Vehicle Performance Driver Performance Costs Vehicle Management Inventory Fuel Management Maintenance Driver Management Onboarding Safety Driver Tracking Deliveries ETAs Proof of delivery Route Optimization [ View More Features ](https://www.g2.com/products/verizon-connect/features) ## Top-Rated Alternatives [ ![Geotab](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Geotab") Geotab 4.5/5(214) ](https://www.g2.com/products/geotab/reviews) [ ![Samsara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samsara") Samsara 4.5/5(4,974) ](https://www.g2.com/products/samsara/reviews) [ ![Motive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Motive") Motive 4.4/5(3,256) ](https://www.g2.com/products/motive-technologies/reviews) [ View All Alternatives ](https://www.g2.com/products/verizon-connect/competitors/alternatives) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Fleet Management](https://www.g2.com/categories/fleet-management)[Fleet Tracking](https://www.g2.com/categories/fleet-tracking) [Field Service Management](https://www.g2.com/categories/field-service-management)[Fleet Management](https://www.g2.com/categories/fleet-management)[Fleet Tracking](https://www.g2.com/categories/fleet-tracking)[Route Planning](https://www.g2.com/categories/route-planning-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Cvent vs BigMarker: which event networking and matchmaking platform saves organizers more time while maximizing attendee engagement?](https://www.g2.com/discussions/cvent-vs-bigmarker-which-event-networking-and-matchmaking-platform-saves-organizers-more-time-while-maximizing-attendee-engagement)[Top tools for visualizing big data](https://www.g2.com/discussions/what-are-the-top-tools-for-visualizing-big-data)[Mindbody vs WellnessLiving vs ABC Glofox for independent gyms and fitness studios: which gym management platform do health and fitness teams find easiest to adopt with minimal implementation risk?](https://www.g2.com/discussions/mindbody-vs-wellnessliving-vs-abc-glofox-for-independent-gyms-and-fitness-studios-which-gym-management-platform-do-health-and-fitness-teams-find-easiest-to-adopt-with-minimal-implementation-risk) [Top tools for fingerprint-based authentication](https://www.g2.com/discussions/top-tools-for-fingerprint-based-authentication)[What are the best library management systems for education teams with limited IT support?](https://www.g2.com/discussions/what-are-the-best-library-management-systems-for-education-teams-with-limited-it-support)[Pros and Cons Details](https://www.g2.com/products/verizon-connect/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)