---
title: Verizon Connect Reviews
meta_title: 'Verizon Connect Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 967 reviews by the users' company size, role or industry
  to find out how Verizon Connect works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 967
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---


# Verizon Connect Reviews
**Vendor:** Verizon Connect  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 967
## About Verizon Connect
Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. Let’s connect.



## Verizon Connect Pros & Cons
**What users like:**

- Users appreciate the **fantastic reporting and backend features** of Verizon Connect, enhancing efficiency and decision-making. (5 reviews)
- Users value the **ease of use** of Verizon Connect, appreciating its user-friendly setup and management features. (4 reviews)
- Users appreciate the **fantastic reporting features** of Verizon Connect, enhancing data analysis and alert effectiveness. (4 reviews)
- Users highlight the **detailed reporting features** of Verizon Connect, appreciating its robust analytics and alerts. (4 reviews)
- Users value the **real-time data** capabilities of Verizon Connect, enhancing tracking and reporting efficiency. (3 reviews)
- Real-time Updates (3 reviews)
- User-Friendly (3 reviews)
- Easy Setup (2 reviews)
- Real-time Tracking (2 reviews)
- Simplicity (2 reviews)

**What users dislike:**

- Users face **poor customer support** from Verizon Connect, with unresponsive service and unresolved installation and billing issues. (7 reviews)
- Users report **poor support** from Verizon Connect, citing unresponsive service and unresolved issues that impact their business. (7 reviews)
- Users find Verizon Connect **too expensive** given their disappointing service quality and persistent installation issues. (6 reviews)
- Users experience significant **billing issues** with Verizon Connect, often receiving incomplete invoices and threats of service disconnection. (3 reviews)
- Users face significant **billing problems** with Verizon Connect, experiencing unreceived invoices and threats of service disconnection. (3 reviews)
- Users report significant **delays** in service delivery and unresponsive support, leading to frustrating and unmet expectations. (3 reviews)
- GPS (3 reviews)
- Connectivity Issues (2 reviews)
- GPS Problems (2 reviews)
- Missing Features (2 reviews)

## Verizon Connect Reviews
  ### 1. Terrible Experience.  Should have switched away sooner.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jaimie R. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Verizon Connect?**

When everything worked as expected and you could focus on your business.

**What do you dislike about Verizon Connect?**

Do not even consider this company. Extremely disorganized group that makes their customer service group apologize profusely for their outdated technology and billing software. You will waste your time correcting their excessive billing at least twice per year. And don't even think of making any changes, then you will need to correct that as well. Last I checked they were selling technology that should make your life easier, not more challenging. I'm sorry I didn't switch away from them sooner.

**Recommendations to others considering Verizon Connect:**

Look elsewhere

**What problems is Verizon Connect solving and how is that benefiting you?**

GPS and maintenance for the fleet.

  ### 2. Customer Support is confusing and awful at the same time!

**Rating:** 1.0/5.0 stars

**Reviewed by:** Toni L. | Exec. Mgmt

**Reviewed Date:** August 13, 2021

**What do you like best about Verizon Connect?**

the live map.
the replay feature.
the network

**What do you dislike about Verizon Connect?**

customer service
can't assign names with vehicles when they change 
did i mention customer service?

**What problems is Verizon Connect solving and how is that benefiting you?**

tracking the fleet
it helps to know when driver is close to home to prep the next load

  ### 3. Customer service is a nightmare.  Stay away.  Whatever you do, don't sign a contract with them.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Andrew W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2020

**What do you like best about Verizon Connect?**

The dashboard is fairly easy to use, and has some good features.

**What do you dislike about Verizon Connect?**

1. We experienced a major issue with the service last year (still ongoing) where the units would go an extended period of time without sending back a signal; we asked them to fix it, but were just ghosted.  We asked repeatedly, and they ignored us repeatedly.  So we tried to leave and they said we’d have to pay them many thousands to end the contract early.  

2. They signed us up for an extra unit last year.  We just caught it.  It was never installed nor did they ever send it to us, but we've been making monthly payments for it for the past 10 months. Given that is was never installed, we never wanted it, and it was clearly just a mistake, we asked for a refund.  They said they could not give us a refund, and in fact, we'd have to pay them to get out of the contract.

**What problems is Verizon Connect solving and how is that benefiting you?**

Works for tracking trucks, but with some deal-breaking flaws.

  ### 4. STAY AWAY!!!  Horrible Customer Service!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Verizon Connect?**

I found this to be a complete waste of money.

**What do you dislike about Verizon Connect?**

The equipment caused our vehicle to malfunction. We found this out after multiple trips to the mechanic.  We continued to honor our contract even though we had to stop using the devices a couple months into our contract. Our contract auto renewed in May of this year. At the time our business was closed due to the COVID, I tried to call to cancel our account before it renewed but the reps couldn't locate our account by business name and the documents were locked in our office. When we returned to the office I called again, after finding our account with the account number the rep told me we had a 3 year contract that renewed in January. Knowing this information wasn't correct I pulled the original contract and sent it over to the rep to put in the cancellation. The last email I received from the rep told me we were all set. A couple months later I received an email from billing saying our account was suspended for non payment and was being sent to collections. I reached out to the manager to find out what was going on and was told there was no cancellation put in and no notes saying anything about cancelling. I then sent the manager over all of the emails I had with the rep. After all this, even though we were closed due to the global pandemic, we are now being told we have to pay an early cancellation fee. Even though we would have cancelled on time if the reps were able to locate our account by the company name when I called from home, which they should have been able to do since that is the name on the contract. I reached out to the original rep that told me were were all set and they are no longer at the company. They really don't care. They will not honor what the original rep told me even though I sent all of our correspondence.  We have many accounts with Verizon and this upsets me so much I am ready to cancel everything! Terrible, Terrible customer service!

**What problems is Verizon Connect solving and how is that benefiting you?**

None. All it did was cost us money for vehicle repairs and service that I am not able to use.

  ### 5. Wow total incompetence.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about Verizon Connect?**

Product does work. Sends updates like it should as well as notifying if someone is speeding or braking too hard

**What do you dislike about Verizon Connect?**

Customer service, they overbilled for the longest time charging for cameras that we never received. Tried talking to Timothy Dirnberger <tim.dirnberger@verizonconnect.com>; Debra Delorge <debra.delorge@verizon.com>; Trisha M Haynes-Sump <trisha.haynes-sump@verizon.com> Lipsey, Ricky <ricky.lipsey@verizon.com> ,Kasting, Matthew <matt.kasting@verizonconnect.com> Sarah Musni had zero confidence in 
 Chandra Holmes in accounts receiveable that she would do her job and get me the information I needed. I would run for the hills with this company. RUN AWAY

**Recommendations to others considering Verizon Connect:**

switch to someone else. just dont do it

**What problems is Verizon Connect solving and how is that benefiting you?**

tracking vehicles

  ### 6. Awful! Over-promise never deliver should be the motto for Verizon connect.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Verizon Connect?**

Still trying to find something we like best

**What do you dislike about Verizon Connect?**

That we still don't have what we are paying for.

**What problems is Verizon Connect solving and how is that benefiting you?**

We still haven't received the diagnostics that we signed up for so the system is useless.

  ### 7. Verizon Fleetmatics Review

**Rating:** 0.5/5.0 stars

**Reviewed by:** RANDALL W. | CONTROLLER, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Verizon Connect?**

The GPS tracking on the units works great.  The reporting is sufficient.

**What do you dislike about Verizon Connect?**

The Electronic Logging Device and reporting does not work well.  We cannot get it to work on about 25% of our fleet and Verizon keeps blaming it on "firmware" and that they cannot get their developers to fix it.

**Recommendations to others considering Verizon Connect:**

We are currently looking at replacing this product with a more reliable product that can service our needs with better support.  Pricing was not an issue.  Product does not perform as sold and support gives you the run around.

**What problems is Verizon Connect solving and how is that benefiting you?**

The business problems have weighed heavily on the ELD side of their product.  The hardware needs replacing often and the so-called "firmware" always needs updating.  This equals = it does not work.  The benefits have come from the ability to track location of units and speeds and provide daily reporting for both.  

  ### 8. Hard to Cancel

**Rating:** 0.5/5.0 stars

**Reviewed by:** Courtney V. | Septic System Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Verizon Connect?**

Tracking. It does everything else the other softwares provide.

**What do you dislike about Verizon Connect?**

I had contacted my customer support manager several times to ensure that our account was set to NOT auto-renew after I gave ample cancellation notice. It was confirmed 3 times that we would not renew. But, yet they did renew my contract and continued to charge my credit card after contract expired. Here I am, 8 months later I'm still working on trying to get my refund. I FINALLY just recieved a company credit memo for our account, but still waiting to be refunded for several months of charges.

**Recommendations to others considering Verizon Connect:**

I would also recommend the work order management system that integrates with the fleet tracking. 

**What problems is Verizon Connect solving and how is that benefiting you?**

None, that have not solved any of my problems

  ### 9. So Many Issues...

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brad B. | Professional Truck Driver - Combination Vehicle 53', Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Verizon Connect?**

The interface for both the drivers and the admin are done well.

**What do you dislike about Verizon Connect?**

Logbook tablets disconnect from the trucks.  In-truck GPS units not reliable and often show a truck driving when it is actually sitting out of service in our yard.  So many "Unidentified Miles", that we often have multiple pages of log violations.  No true resolution to these issues and others after repeated contact with Verizon and numerous trouble tickets placed.

**Recommendations to others considering Verizon Connect:**

I recommend a different system than this.  A system with a "permanent", in-cab controller would be best for most driver situations.  

**What problems is Verizon Connect solving and how is that benefiting you?**

None.  We are not compliant with DOT regulations due to the fact that the system is so flawed.  

  ### 10. Very poor service

**Rating:** 0.0/5.0 stars

**Reviewed by:** David D. | Sr VP/CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Verizon Connect?**

Nothing good to talk about here.  If I could tell who is in the vehicle then I can run payroll reports and tracking reports against these reports.  The sad fact is that we cannot do this because the product will not always report who is driving the vehicle.  The support team was utterly useless.

**What do you dislike about Verizon Connect?**

Everything.  The reporting is inconsistent many times I can see a vehicle but not who is driving it.  We have spent hours troubleshooting this with Verizon to no avail.  We will be cancelling service as soon as possible

**Recommendations to others considering Verizon Connect:**

DO NOT USE THIS PRODUCT!!!

**What problems is Verizon Connect solving and how is that benefiting you?**

Nothing works as intended.  Our reports are missing critical data and are not usable.

  ### 11. Good product bad support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Verizon Connect?**

The product was great.  It does everything that you would like it to do and more. 

**What do you dislike about Verizon Connect?**

When VZ took over Fleetmatics the back end support for our team went to almost zero support.  it would take weeks for them to get back to us on issues.  We tried to be patient with the merger but the support never really came together.  It was so bad that we ended up paying thousands of dollars to buy out our contract. 

**Recommendations to others considering Verizon Connect:**

Make sure you are willing to deal with not so great support from the VZ team.  I hope that has been fixed at this point as the product was good. 

**What problems is Verizon Connect solving and how is that benefiting you?**

The fleet tracking has helped us track our crew members out in the field and compare the actual work time to the punch times.  We are also able to dispatch with easy. 

  ### 12. The product purchased was never completed to task forcing me elsewhere for compliance FMCSA

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Verizon Connect?**

The App on the cell phone was nice, but totally useless now because ALL of the devices are taken out and sent back to Verizon.

**What do you dislike about Verizon Connect?**

I'm still paying for a product that never worked. I have my attorneys working on breach of contract and I'm STILL billed for products and services I'm not receiving. I'm extremely unhappy with this commercial relationship.

**Recommendations to others considering Verizon Connect:**

Don't do it! Support on both install and implementation was a joke.  I'm still being charged for a service I'm not receiving. My company was put in an extreme risk for not complying with FMCSA compliance in the time period of operation.

**What problems is Verizon Connect solving and how is that benefiting you?**

Nothing at this time.  It's not even plugged into my equipment.

  ### 13. Fleetmatics was bad, got worst when Verizon bought

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about Verizon Connect?**

Not much....I did not like the support or the lack of updated hardware. 

**What do you dislike about Verizon Connect?**

I was with them for over 5 years. The old equipment that quit working was our cost to repair (upgrading wasnt a choice). The contract auto renews every year and there is no early termination. The greed is strong with these. After making me pay another year of contract for junk equipment, I will never say anything good about Verizon Connect and love the opportunity to tell how poorly ran and how terrible they are. 

**Recommendations to others considering Verizon Connect:**

RUN AWAY AS FAST AS YOU CAN!!!!

**What problems is Verizon Connect solving and how is that benefiting you?**

They don't solve problems, they pawn you off or try to get more money from you. They don't have any benefits other than their equipment makes for good fire starters. 

  ### 14. they dont pay for a recommendation as they say they do

**Rating:** 0.0/5.0 stars

**Reviewed by:** Neil S. | owner, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2019

**What do you like best about Verizon Connect?**

The system itself is really good. Being able to track the trucks in real time or even see what they were doing (how fast, location, etc) yesterday is why we got it.

**What do you dislike about Verizon Connect?**

Have recommended them to two friends/other companies that have signed on with them. Claimed they give a recommend/sign on bonus, started at $400 and has since dropped to $200 I believe. Have received ZIP. 

**Recommendations to others considering Verizon Connect:**

no

**What problems is Verizon Connect solving and how is that benefiting you?**

Tracking trucks in real time, can tell customers when a vehicle will arrive from office. Also know whos driving fast, etc.

  ### 15. mediocre

**Rating:** 1.0/5.0 stars

**Reviewed by:** robert p. | president, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Verizon Connect?**

reliability of transponders. they work, generally

**What do you dislike about Verizon Connect?**

terrible replacement service; installation/uninstallation takes forever, is random. Verizon keeps billing for items we've told them have been removed. Hell, some of the units continue to sit in vehicles we've long since traded in.

**What problems is Verizon Connect solving and how is that benefiting you?**

see above

  ### 16. Terrible Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Verizon Connect?**

No down time using software application.

**What do you dislike about Verizon Connect?**

Customer Service focus is not on helping.

**Recommendations to others considering Verizon Connect:**

I do not recommend Verizon Connect Fleet Tracking & Management.

**What problems is Verizon Connect solving and how is that benefiting you?**

None! Customer Relations, Financial Reps., are only focused on financial gain for their business. Relationships with the customers don't play an important part if a contract has been signed.

  ### 17. was horible and they tried to auto renew witch i asked them to NOT do

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Verizon Connect?**

gps works great. you can track your employees and there time

**What do you dislike about Verizon Connect?**

management, is very difficult probably because there size and then you are just a number. no personnel touch

**Recommendations to others considering Verizon Connect:**

dont let them auto renew as there are other company that are less expensive and great product

**What problems is Verizon Connect solving and how is that benefiting you?**

na

  ### 18. Customer service is terrible. Need to get managers involved all the time

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Verizon Connect?**

I like the live map and the tracking on the trucks. 

**What do you dislike about Verizon Connect?**

Verizon Customer Service and knowledge of the programs.

**Recommendations to others considering Verizon Connect:**

Do your research and make sure you know what you are looking for before signing up. 

**What problems is Verizon Connect solving and how is that benefiting you?**

E-log tracking/tracing. 


  ### 19. Networkfleet has terrible support and feature development

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about Verizon Connect?**

It is relatively simple and easy to train on/for clients to pick up on. Reporting is easy to run and there isn't a lot of hassle to set up a new account.

**What do you dislike about Verizon Connect?**

There is very little support for existing features and the focus seems to be on other Verizon Connect products. Representatives are mostly unhelpful and we always run into technical issues that take forever to be resolved.

**Recommendations to others considering Verizon Connect:**

Make sure that you are using the right Verizon Connect product for your business. Networkfleet is on its way out and has very little support.

**What problems is Verizon Connect solving and how is that benefiting you?**

We used this as our original telematics solution before adopting another, more technologically advanced solution. It offers a less expensive alternative to our new solution, but without as many features and it also lacks a lot of support that we need.

  ### 20. horrible

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2015

**What do you like best about Verizon Connect?**

There is very little I like about Telogis.  It doesn't work and whenever there is an update, it works even worse than before.  I can't believe they are still operating. 

**What do you dislike about Verizon Connect?**

Every time there is an update, nothing else works.  Every time I call for help, tech support doesn't know what's wrong.  It crashed about 10-20 times a day (yes, a day!) and crashes the whole computer at least once a day.  Every fifth time or so that I hit the save button, it crashes.  It's a complete joke.  However, we are stuck in a horrible contract.  

**Recommendations to others considering Verizon Connect:**

Don't do it.  

**What problems is Verizon Connect solving and how is that benefiting you?**

We are a delivery service for local food.  


## Verizon Connect Discussions
  - [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) - 1 comment, 1 upvote
  - [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) - 1 comment, 1 upvote
  - [Worst customer service I have ever dealt with! You can&#39;t believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) - 2 comments, 1 upvote
  - [HOW TO GET OUT OF CONTRACT?](https://www.g2.com/discussions/how-to-get-out-of-contract) - 1 comment, 1 upvote
  - [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) - 2 comments, 1 upvote

- [View Verizon Connect pricing details and edition comparison](https://www.g2.com/products/verizon-connect/reviews?filters%5Bnps_score%5D=1&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A52%3A36+-0500&secure%5Bsession_id%5D=b16a749d-7c39-43bb-a42e-bb677198301e&secure%5Btoken%5D=1f50796f5a556e346d8501c5d868ec450db48c2df2b52f671c93d77836af0ce1&format=llm_user)
## Verizon Connect Integrations
  - [Lark](https://www.g2.com/products/lark-lark/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

## Verizon Connect Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking
- Tire Management
- Inspection Management
- Dispatch Management
- Work Order Management
- Employee Management
- Order Management
- Inventory Management
- Driver Management
- Document Management
- Compliance Management
- Transportation Management
- Maintenance Management
- Mileage Tracking
- Records Management
- Violation Tracking

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access
- Mobile Access

**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior
- Cost Tracking
- Delivery Tracking
- Status Tracking
- Asset Tracking
- Expense Tracking

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**Optimization**
- Priorities
- Real-Time Updates
- Dynamic Routing

**Analytics**
- Driver Performance

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Analytics**
- Performance
- Time & Costs
- Productivity
- Performance Metrics

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Alerts/Notifications
- Mobile Access
- Drag & Drop
- Billing & Invoicing
- Data Import/Export
- AI Copilot
- Scheduling
- Driver Management
- GPS
- Electronic Signature
- Dispatch Management
- Search/Filter
- Employee Management
- SMS Messaging
- Territory Management
- Order Management
- Live Driver Tracking
- Delivery Tracking
- Third-Party Integrations
- Route Optimization
- Fuel Tracking
- Voice Recognition
- Inventory Management
- Status Tracking
- Shipping Management
- Transportation Management
- Order Tracking
- Self Service Portal
- Generative AI

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

**Generative AI - Fleet Management**
- Text Summarization

**Additional Functionality**
- Geographic Maps
- GPS
- Generative AI
- Routing
- Data Import/Export
- Third-Party Integrations
- AI Copilot
- Access Controls/Permissions
- Predictive Analytics
- Incident Reporting
- Automated Scheduling
- Route History
- Billing & Invoicing
- Alerts/Notifications
- Customer Database
- API
- Reporting & Statistics
- Activity Dashboard
- Real-Time Monitoring
- Motor Pool
- VIN Lookup
- Mobile Alerts
- Search/Filter
- Monitoring
- Scheduling
- Email Alerts
- Maintenance Scheduling
- Performance Metrics
- Real-Time Data
- For Pilots
- Audit Trail
- Trip Logs
- Real-Time Notifications

## Top Verizon Connect Alternatives
  - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (211 reviews)
  - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,933 reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,228 reviews)

