---
title: Verizon (ACS) Reviews
meta_title: 'Verizon (ACS) Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Verizon (ACS) works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Verizon (ACS) Reviews
**Vendor:** Verizon  
**Category:** [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About Verizon (ACS)
Verizon's audio conferencing service (ACS) is designed to enable participants to engage in a multipoint audio conference call.



## Verizon (ACS) Pros & Cons
**What users like:**

- Users value the **proactive issue resolution** of Verizon ACS, which minimizes interruptions and enhances productivity. (1 reviews)

**What users dislike:**

- Users find the **complexity of services** with Verizon ACS overwhelming, requiring unnecessary dependency on external support channels. (1 reviews)
- Users express frustration with Verizon ACS' **poor customer support** , citing complex services and multiple channels for assistance. (1 reviews)

## Verizon (ACS) Reviews
  ### 1. Great support software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Verizon (ACS)?**

I find that the proactive issue resolution aspect of Verizon ACS is very helpful when it comes to identifying and addressing issues before they escalate. This allows employees to focus on their work load with less interuptions.

**What do you dislike about Verizon (ACS)?**

A couple of aspects i dislike about Verizon ACS is the complexity of it's services and the level of dependency on external support. It's services are very complex and can be a bit overwhelming and when it comes to external support, there are sometimes multiple chanels you need to go through in order to get help.

**What problems is Verizon (ACS) solving and how is that benefiting you?**

It helps close the training gap and improve efficiency by providing endless training resources to help employees better understand and utilize current technology.


## Verizon (ACS) Discussions
  - [What is Verizon (ACS) used for?](https://www.g2.com/discussions/what-is-verizon-acs-used-for)

- [View Verizon (ACS) pricing details and edition comparison](https://www.g2.com/products/verizon-acs/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A41%3A34+-0500&secure%5Bsession_id%5D=352df28f-15af-402e-ba5a-0982a0108b14&secure%5Btoken%5D=2d64727ec7911340f06fc8054776afa335a6dd2fcc015a16d40afd53ec4c214e&format=llm_user)

## Verizon (ACS) Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - Audio Conferencing**
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Screen Sharing
- Generative AI
- Custom Greetings/Messages
- Mobile Access
- International Calling
- Virtual Voicemail
- Call Scheduling
- AI Copilot
- Call Conferencing
- Reporting/Analytics
- File Sharing
- Two Way Audio & Video
- Audio/Video Recording
- Real-Time Chat
- Audio Calls

## Top Verizon (ACS) Alternatives
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,514 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews)
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