Janayna P.
JP
Janayna P.
"Seamless Integration and Exceptional Support"
5/5
What do you like best about Verito?

I use Verito for my accounting firm and appreciate the cloud sharing space it provides for all employees. I like the ease of the system and its very fast customer service. The initial setup was also very easy and fast. Review collected by and hosted on G2.com.

What do you dislike about Verito?

Sometimes it gets slow, they could be more proactive when space is getting limited. They could build something within the system to let us know that space is limited and that is slowing down our access. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito
Edit edit

Thank you for your positive feedback about Verito's seamless integration and exceptional support. We understand your concern about the system getting slow at times, and we will work on improving the proactive notifications for limited space.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Very Secure, With Fast and Helpful Support"
5/5
What do you like best about Verito?

Very secure and quick support when needed. Review collected by and hosted on G2.com.

What do you dislike about Verito?

Some apps can run a bit slow but support has been helpful in resolving. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito
Edit edit

Thank you for your positive feedback! We're happy to hear that you find our platform very secure and that our support team has been able to assist you quickly. We're sorry to hear about the slow-running apps, as app usage is subjective and can have memory spikes due to temporary usage requirements but we're glad that our support team has been helpful in resolving these issues. We appreciate your business and look forward to continuing to provide a secure space for your company's operations.

Jennifer S.
JS
Jennifer S.
CPA
Small-Business (50 or fewer emp.)
"Great software, great support"
5/5
What do you like best about Verito?

I switched to Verito from a server that was managed by a software provider about 3 years ago and I am happy I did. We have not had any issues with downtime and users log in almost every day, the cost is competitive, installation is easy and support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Verito?

The only downside is the inability to update certain software as a user. At certain times of the year, we have certain software that updates daily and reaching out to support is a bit of a pain. I also wish I could track user activity; the only solution I was presented was a log showing who is using the server at the current time. It would be nice to see past activity and more detail usage reports. Review collected by and hosted on G2.com.

Pam G.
PG
Pam G.
"Smooth Integration with Great Support, Price Could Improve"
4/5
What do you like best about Verito?

I find Verito incredibly easy to set up, which was a relief when we first started using it. The customer service is consistently excellent, always ready to assist, making the overall experience smooth. Verito's integration with UltraTax is seamless and results in easier sign in, fewer crashes and smoother operation, which enhances productivity and user satisfaction. The connectivity for UltraTax is a standout feature that operates smoothly, which is encouraging me to consider expanding its use to more employees within our company. Overall, Verito's reliable performance with UltraTax utilities significantly benefits our workflow, and the simplicity in setup and usage truly stands out. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I wish the price point for Verito was lower. Review collected by and hosted on G2.com.

Christine F.
CF
Christine F.
President
Small-Business (50 or fewer emp.)
"WISP review deceptive"
0/5
What do you like best about Verito?

I am not satisfied with Verito at all. Their pricing feels misleading and seems designed to attract customers only to upsell them later. Review collected by and hosted on G2.com.

What do you dislike about Verito?

Their WISP review seems more focused on promoting their own products than on delivering a genuine summary of the WISP. They require the company to supply detailed information that should already be accessible to them, which ends up wasting valuable time. Also, because they outsource to India, it is often difficult to understand what the representative is saying. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito
Edit edit

Christine, thank you for sharing your experience. I'm sorry we fell short.

A few things I want to address directly:

On WISP: Our process asks for detailed firm information because a compliant WISP has to reflect your specific security practices, not a generic template. That said, if the process felt like a sales pitch instead of a compliance conversation, we missed the mark. That's on us.

On support: Our internal support team is Indian.-based and available 24/7. If you were routed to someone difficult to understand, I'd like to know more so we can look into what happened.

On pricing: We don't do hidden fees or forced upsells. If something in your experience felt that way, I want to understand where the disconnect happened.

I'd welcome the chance to speak with you directly. If you're open to it, please email me at jatin@verito.com .

We don't expect you to change your review. But I do want to make this right if there's any way we can.

Jatin Narang

Chief Executive Officer,

Verito

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"The benefits of Hosting"
4.5/5
What do you like best about Verito?

The technical support is quite responsive. Review collected by and hosted on G2.com.

What do you dislike about Verito?

The movement of one application (Sage Accounting) was not straightforward. Pricing the service is not very easy to predict. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito
Edit edit

Thank you for sharing your experience with us. We're pleased to hear that the movement of your applications to the cloud was straightforward and saved you time. We apologize for any difficulties you encountered during the process and will work to address them.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Very Responsive Customer Service"
5/5
What do you like best about Verito?

The customer service is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Verito?

It's not inexpensive and I am restricted from certain controls that would make me less reliant on customer service. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito
Edit edit

We are glad to hear that you found our customer service to be very responsive. We understand the importance of being readily available to assist our customers. Some of the controls are kept with our customer service deliberately for your data's safety and security.

Kul D.
KD
Kul D.
"Versatile Tool with Fast Support and Remote Access"
4.5/5
What do you like best about Verito?

I really like Verito for its fast and responsive customer service. Whenever there's an update needed or I encounter technical difficulties, their team is quick to respond and provide assistance, which adds great value to my experience. I also enjoy the fact that it allows for remote access to my computer from across the globe, which has been a significant advantage, especially for my accounting needs. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I find the pricing of Verito to be an issue. Additionally, the initial setup process was somewhat cumbersome, requiring the download of multiple applications and data transfer. Review collected by and hosted on G2.com.

Christopher C. P.
CP
Christopher C. P.
"Customizable Hosting with Excellent Support"
5/5
What do you like best about Verito?

I really appreciated Verito for its custom solution for remote hosting that was tailored specifically to my needs. Their ability to customize and truly listen to our requirements made a significant difference. Additionally, the transition and support team ensured we had an excellent setup experience. Review collected by and hosted on G2.com.

What do you dislike about Verito?

Nothing at this point. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito
Edit edit

We are thrilled to hear that our custom hosting solution and excellent support have made a significant difference for you. Thank you for choosing Verito!

Twyla B.
TB
Twyla B.
Owner/Accountant
Small-Business (50 or fewer emp.)
"Quick Responsiveness and Easy to Work With"
5/5
What do you like best about Verito?

Quick responsiveness and easy to work with. They offer very affordable options, and the overall experience was smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Verito?

We do not have any dislikes at this time Review collected by and hosted on G2.com.