Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Outstanding Verito Support: Fast, Knowledgeable, and Solutions-Focused"
5/5
What do you like best about Verito?

The standout feature of Verito is their customer support. Responses are fast, the team is highly knowledgeable, and they consistently provide clear and effective solutions. Review collected by and hosted on G2.com.

What do you dislike about Verito?

Sometimes the system freezes while I am working Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito

We're thrilled to hear that you've had a positive experience with our customer support team! We strive to provide fast, knowledgeable, and solutions-focused assistance to all our customers.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy to Use with Very Responsive Support and Great Cloud Hosting"
4.5/5
What do you like best about Verito?

It is very easy to use. The support staff are VERY responsive and are always available to help and resolve any questions, or problems you may be experiencing. The cloud based application hosting is very nice allowing multiple team members to work on project remotely. Review collected by and hosted on G2.com.

What do you dislike about Verito?

The only downside I have experienced was the onboarding process. This step was a little rocky. This is not to say that Verito did not know what they were doing. They had a firm understanding on how to set everything up. The downside came from a lack of explanation of what was happening during the process, that made an uneasy implementation and transition. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito

Thank you for your positive feedback on our easy-to-use platform and responsive support. We understand the importance of a smooth onboarding process and will take your feedback into consideration to enhance the implementation experience for our customers.

April A.
AA
April A.
Owner
Small-Business (50 or fewer emp.)
"Great Product, Outstanding Service"
5/5
What do you like best about Verito?

The product itself is great. But the service has been outstanding! Review collected by and hosted on G2.com.

What do you dislike about Verito?

Sometimes it is hard to understand the people on the phone. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito

Thank you for your kind words about our product and service. We're sorry to hear about the difficulty you've had understanding our phone representatives and will strive to improve in that area. It's great to hear that Verito is helping to keep your clients' information secure.

Parker L.
PL
Parker L.
Senior Manager
Small-Business (50 or fewer emp.)
"Fair Pricing, Reliable Cloud Servers, and Helpful Customer Service"
5/5
What do you like best about Verito?

Helpful customer service and limited downtime. Verito pricing is fair and the cloud servers work well. Review collected by and hosted on G2.com.

What do you dislike about Verito?

At times, complex applications such as CCH engagement run with a slight lag. Overall, the positives strongly outweigh any negative aspects. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito

Thank you for your positive feedback! We're committed to providing reliable cloud servers and helpful customer service. We apologize for any inconvenience caused by the slight lag with CCH. Since these apps are memory hogs, there can be memory usage spikes that can result in such temporary lags. We appreciate your partnership in managing your team's growth.

Mary Beth K.
MK
Mary Beth K.
"Seamless Connection and Stellar Support with Verito"
5/5
What do you like best about Verito?

I love how reliable Verito is; it's been a major advantage for us since switching from Virtual Office, as we no longer face connectivity issues. I appreciate that Verito provides 24/7 support, which has been readily available whenever we needed to set up new employees or required assistance. The support team not only made the initial setup easy but also exceeded my expectations, making the transition very smooth. Verito allows me to log into Ultra Tax without any delays, significantly improving our productivity as my staff experiences zero downtime. Because the software is always accessible, we can avoid any interruptions in our work, which was a problem with our previous vendor. I find that the reliability of Verito is something I truly value and would absolutely consider purchasing again in the future. Overall, I wouldn't change a thing about Verito, and I am so satisfied with its performance that I would gladly rate it a perfect 10 out of 10 when recommending it to others. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I have no dislikes with Verito. Review collected by and hosted on G2.com.

Natasha P.
NP
Natasha P.
"Peace of Mind with Verito's Reliable Backup and Security"
4.5/5
What do you like best about Verito?

I have been using Verito for about two years and primarily use it for backups and security protection for my account. I appreciate their specialization and understanding of the requirements and needs of accounting professionals. They made it easy to get up and running, and their tech support is commendable. Verito gives me peace of mind, knowing that all of my systems in my remote firm are being backed up and protected. I find easy access and quick responses for troubleshooting needs incredibly useful. Verito seems to be delivering what they promised, which gives me peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I think Verito needs to improve its transparency. They appear to have introduced new systems, and it becomes challenging to determine whether everything is functioning correctly or to understand when there is an issue within the software. Review collected by and hosted on G2.com.

NA
Nick A.
Small-Business (50 or fewer emp.)
"Effortless Setup and Reliable VM Service"
5/5
What do you like best about Verito?

I find Verito incredibly user-friendly, especially during the setup process which was super easy thanks to their comprehensive 24/7 support. I really appreciate that they took care of everything for us, making the transition to using virtual machines seamless. Their support has consistently met my expectations and I have nothing but high praise for their services. Moreover, Verito allows us to run our applications in a virtual machine environment without any hassle, which is exactly what we need for our tax preparation firm. The reliability of Verito is outstanding, as it just keeps working efficiently without requiring constant attention from me. This reliability is a key factor in why we are repeated customers and why I would highly recommend Verito to others, as reflected in my perfect recommendation score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Verito?

Nothing Review collected by and hosted on G2.com.

David W.
DW
David W.
"Robust, Easy Integration with Stellar Support"
5/5
What do you like best about Verito?

I have been using Verito for four years to support my needs with Drake Tax Software, and I found it online. I appreciate its more robust features and the ease of integration compared to other vendors I considered. The pricing is great, which was a decisive factor in choosing Verito. I love how easy the initial setup was, and that the support is readily available over the phone. Verito has consistently addressed every issue I've faced in a timely manner, making my operations smoother. The ability to log in from anywhere is invaluable, allowing me to manage my tasks flexibly in any setting. The hosting feature is incredibly reliable—it's always up, ensuring that my work isn't interrupted. Furthermore, Verito integrates seamlessly with Drake Tax Software, which enhances my workflow significantly. Keeping the pricing low would make me choose Verito again. Overall, I am highly satisfied with Verito, rating it a 10 out of 10 and strongly considering recommending it. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I would like Verito to offer a chat option for resolving issues. Currently, support is primarily accessible by phone, and having a chat feature would streamline the process of getting support. Review collected by and hosted on G2.com.

Robin R.
RR
Robin R.
CPA
Small-Business (50 or fewer emp.)
"Effortless Setup, Secure Hosting with Verito"
5/5
What do you like best about Verito?

I appreciate Verito's straightforward setup process, as it was super easy without any issues, which allowed me to get started quickly and efficiently. The data security Verito provides is immense; it ensures my tax data is secure, eliminating worries about hackers, natural disasters, or computer crashes, offering immense peace of mind. Trust in the honesty of Verito's approach was initially a significant factor for me, as they didn't pressure me with vague pricing increases. Additionally, I love how using Verito has enabled me to transition to a paperless operation, contributing positively to the environment. I truly enjoy having a reliable virtual server, which is crucial for hosting my tax software, and it has minimized my technological and security concerns. The seamless experience with Verito gives me complete confidence in recommending it, reflected in my top rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I was not aware of the setup fee for Verito, as it wasn't highlighted in the fine print or discussed during my decision-making process. I find this oversight frustrating, especially since reducing or removing this fee would have been beneficial for the financial management of a new business. However, when I brought this up to them they handled the situation very well and came up with an acceptable solution. Review collected by and hosted on G2.com.

DC
David C.
"Affordable, Reliable, and Secure Hosting Solution"
4.5/5
What do you like best about Verito?

I appreciate the affordability of Verito, as it offers a less expensive alternative compared to my previous vendor, Right Networks. The platform's performance is impressive, as it works better with faster responsiveness, which makes my work faster, more reliable, and less frustrating thanks to the absence of downtime or program freezing. I particularly value the secure nature of Verito, which gives me peace of mind knowing that I do not have to worry about security, and it ensures my data is regularly backed up. The customer support team at Verito is very quick to respond and consistently courteous, providing excellent support that enhances my overall experience. Furthermore, I am pleased with how well Verito supports my tax software, Drake, making the integration smooth and beneficial to my workflow. The migration of data from Right Networks was a huge benefit, even though it initially posed a challenge, Verito's team managed all of it effectively. These aspects contribute to my willingness to repurchase Verito and highly recommend it with a 9.5 out of 10 likelihood. Review collected by and hosted on G2.com.

What do you dislike about Verito?

{"I find the data migration process a bit challenging and time-consuming. When transitioning from Right Networks to Verito, both the Verito team and I were somewhat surprised by the amount of difficulty experienced.","The setup was a little more difficult than anticipated, as it took longer than expected to migrate a substantial amount of data. However, this was just a small frustration of the initial experience with Verito."} Review collected by and hosted on G2.com.