Tramaine M.
TM
Tramaine M.
"Stellar Customer Service, Secure Connectivity"
4/5
What do you like best about Verito?

I love Verito's customer service, it's the best. Anytime an issue arises, I can easily connect to a representative who knows all that is needed to fix the problem. The setup was very simple and easy with the help of the representative being on a video call to walk me through. Review collected by and hosted on G2.com.

What do you dislike about Verito?

no dislikes Review collected by and hosted on G2.com.

Sydnee B.
SB
Sydnee B.
Small-Business (50 or fewer emp.)
"Top-Notch Customer Service with Fast, Knowledgeable Support"
5/5
What do you like best about Verito?

The customer service is top notch. Quick response time. Knowledgeable reps. Great at walking me through issues or fixing it on their end. Review collected by and hosted on G2.com.

What do you dislike about Verito?

There is nothing I dislike about Verito. Review collected by and hosted on G2.com.

Chris R.
CR
Chris R.
Owner
Small-Business (50 or fewer emp.)
"Verito is great for hosting UltraTax!"
5/5
What do you like best about Verito?

Easily converted over to their platform, and their tech support guys were easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I find getting files uploaded takes longer than I'd like. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito

Thank you for your positive feedback on our platform and tech support team. We understand the importance of efficient file uploads and will look into ways to improve this process. We appreciate your input and are committed to providing a great experience for our customers.

Emmanuel M.
EM
Emmanuel M.
Owner
Small-Business (50 or fewer emp.)
"Smooth Cloud Migration with Verito and Exceptionally Responsive Support"
5/5
What do you like best about Verito?

I love how quickly the team at Verito responds! The implementation process was smooth, and it was incredibly easy to transition my business over. Customer support is always a delight to work with, and they’re very knowledgeable. I switched from a physical server to Verito’s cloud-based solution, and I couldn’t be happier. Review collected by and hosted on G2.com.

What do you dislike about Verito?

No complaints, I love everything about the service, software, and team! Review collected by and hosted on G2.com.

AC
Alexandria C.
Accountant
Accounting
Small-Business (50 or fewer emp.)
"Verito Agents: Helpful, Knowledgeable, and Fast to Respond"
5/5
What do you like best about Verito?

Verito agents are very helpful. They have a great response time and are very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Verito?

The only complaint is that we do not have our own personal account manager so we can speak with the same person who is familiar with our company. Review collected by and hosted on G2.com.

Response from Jatin Narang of Verito

Thank you for your positive feedback about our agents. We understand the importance of having a dedicated account manager and we are gradually rolling out this service to all our clients. You should hear from us soon if not done already.

David S.
DS
David S.
Tax Consultant
Small-Business (50 or fewer emp.)
"Effortless Setup and Outstanding Live Support with Verito"
5/5
What do you like best about Verito?

Setup was incredibly simple and fast. It's always working and when I have a minor issue (Typically with my tax software) their support fixes it for me within a minute or two. Nothing better than calling for support and getting a live person! Review collected by and hosted on G2.com.

What do you dislike about Verito?

There's nothing I dislike about Verito. It solves my need perfectly. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Best hosting platform for my small business"
5/5
What do you like best about Verito?

Verito has been an outstanding partner for my small, two-person firm. What truly sets them apart is their exceptional responsiveness—whether I have a question, run into a problem, or just make a mistake, they’re always quick to help. They actually answer the phone and respond to emails at any time of day, which is rare and incredibly valuable.

In five years, I've only experienced about 15 minutes of total downtime, which speaks volumes about their reliability. I’ve never managed to stump their support team—they’re always knowledgeable, patient, and ready to assist. That level of consistent, dependable service is exactly what I need from a hosting provider. Review collected by and hosted on G2.com.

What do you dislike about Verito?

The only dislike I have is going to be price - their rates have gone up, but so have everyone elses! It's a cost of doing business. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Simple to Use + Great Customer Service"
5/5
What do you like best about Verito?

Verito has been a lifesaver for my firm. The ease of use and security have been game changers. The two times I've had issues/questions (which should honestly tell you how great it is, that I haven't had any more problems with it), their customer service has been responsive, helpful, and solved my problems quickly. I use Verito daily for work and appreciate the peace of mind it gives me that my software and client data is secure. I should also mention I run it off a Mac (which I know is a no-no in the accounting/finance world, but as they say, once you go Mac, you don't go back). The integration and ease of use running it off a Remote Desktop has been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I honestly don't have any negative feedback for Verito. Review collected by and hosted on G2.com.

Akore C.
AC
Akore C.
CPA / Fir Owner
Small-Business (50 or fewer emp.)
"Life altering business service"
5/5
What do you like best about Verito?

The support is A+ and there is virtually zero downtime. I have been a customer for going on 3 years now and maybe have had a total of 1 hour of downtime in three years. That is amazingly impressive. The support staff is beyond responsive via email and even calls me if I don't respond in time to be sure I'm not in distress. The speed is just as if I were on a local PC and I host A LOT OF programs. I have all my software running with Verito and have up to 9 remote staff using the servers at once. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I wish it were free! Seriously, there is nothing that I do not like. The prices are great, and the service is excellent. Review collected by and hosted on G2.com.

MW
Marcus W.
Owner
Small-Business (50 or fewer emp.)
"Excellent, customer friendly, experience!"
5/5
What do you like best about Verito?

Verito customer service is excellent and their response is fast. Their support team is there ready to support you at all times. Our cloud server with them is a dedicated cloud server just for our company and isn't shared with others. Their pricing is reasonable and well worth the cost. Their system is very easy to use with almost no downtime. We use this system every day during tax season as well as thru the rest of the year. Switching over to their cloud server was easy with their support. It was a smooth transition. We look forward to continuing to work with them. Thanks to Verito! They came to our rescue when we needed them. Review collected by and hosted on G2.com.

What do you dislike about Verito?

I don't have any complaints. This is our first tax season using them and we have been well satisfied. Review collected by and hosted on G2.com.