MC
Maggie C.
Head of Operations
Mid-Market (51-1000 emp.)
"Quick, Helpful, and Responsive"
5/5
What do you like best about VeriScan?

Good, quality equipment and ease of customer service. They were quick to answer my questions and guide me in the right direction for repairs. The communication was top notch. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

I had an issue with two scanners having broken glass, but the customer service team was quick to assist and have it repaired. Review collected by and hosted on G2.com.

Ali N.
AN
Ali N.
Operations Managers
Mid-Market (51-1000 emp.)
"Ease of Use"
5/5
What do you like best about VeriScan?

Veriscan has reduced our check in time by miles. The ease of implementation and direct integration with our POS system has made the entire process fast, reliable and easy. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

Veriscan is a full fledged system of tracking and maintaing our customer database. Nothing we have yet to see has deterred us. Review collected by and hosted on G2.com.

DW
Danelle W.
AGM
Small-Business (50 or fewer emp.)
"Great for Businesses!"
5/5
What do you like best about VeriScan?

We use VeriScan at the company I'm employed at. It is user friendly and for the most part doesn't give us any issues. If we have had any issues, it's been easy to get in touch with customer support and they fixed the problem quickly. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

Updates can make the program wonky at first. Review collected by and hosted on G2.com.

Gerardo  E.
GE
Gerardo E.
IT Project Manager
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about VeriScan?

Dashboard. It is a very useful tool. I can look at multiple locations all from one place. Searching for customers is so easy. We use it to scan hundreds of ID's daily. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

I used to be able to call the number and get a tech's help fairly quickly. Now I leave a message with one person and have a different person call me back. A little time consuming since they might not get back to me on the same day. Review collected by and hosted on G2.com.

Sorcha O.
SO
Sorcha O.
General Manager
Mid-Market (51-1000 emp.)
"Review Feedback"
4.5/5
What do you like best about VeriScan?

Very consistent and reliable. UI is not complicated and there are rarely outage and/or lags. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

I wish it integrated with Dutchie a little better to prevent duplicate profiles (if someone places an online order with the name Jon Smith but their license says Jonathan Smith, it will create two profiles). This is also feedback for dutchie, but I wish that DOB and name (even nickname) was able to be identified and consolidated Review collected by and hosted on G2.com.

AB
Azucena B.
Employment Supervisor
Enterprise (> 1000 emp.)
"ID Scan Review"
5/5
What do you like best about VeriScan?

What I like best about VeriScan how user friendly it is. It is not complex the online service and the scanner are easy to use. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

What i dislike about VeriScan is the fact the scanner disconnects we have figured a solution and I have brought this to Julius attention. Review collected by and hosted on G2.com.

AS
Alicia S.
Dispensary Manager
Small-Business (50 or fewer emp.)
"Works well"
4/5
What do you like best about VeriScan?

Ease of Use; it's simple and straightfoward for even those users with minimal technical familiarity. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

Would like more alternative communication options for notifications upon certain scans Review collected by and hosted on G2.com.

ME
Mike E.
Finance Director
Small-Business (50 or fewer emp.)
"Excellent Solution for ID Scanning"
5/5
What do you like best about VeriScan?

Prior to utilizing ID Scan's services, we were losing thousands and thousands of dollars a year in chargebacks. Since using ID Scan we have been successful in reducing the frivilous fraud chargebacks by 90% We are very pleased and will continue to use the ID Scan system on all attractions. Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

I dont have anything bad to say about ID Scan. We are a very happy customer! Review collected by and hosted on G2.com.

Kim W.
KW
Kim W.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Veriscan Review"
5/5
What do you like best about VeriScan?

Veriscan is an added layer we utilize to be certain our customers are 21+, taking the guess work out of it. It is also integrated with our POS which speeds up the intake of customers! Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

Zero dislikes, it works seemlessly and when our older scanner needs some help, we were able to get it fixed and not have to buy a new one. Review collected by and hosted on G2.com.

Chris O.
CO
Chris O.
Manager of IT
Mid-Market (51-1000 emp.)
"Highly effective and reliable"
5/5
What do you like best about VeriScan?

It is easy for my non tech users to interact and use the system Review collected by and hosted on G2.com.

What do you dislike about VeriScan?

Sometime the auto updates cause an issue for my users who do not have admin rights to push them Review collected by and hosted on G2.com.