--- title: VeriScan Reviews meta\_title: 'VeriScan Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 114 reviews by the users' company size, role or industry to find out how VeriScan works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 114 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### VeriScan Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of VeriScan, making ID verification and check-in processes seamless and efficient. [(7 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108034&qs=pros-and-cons#reviews) Users commend the **verification efficiency** of VeriScan, effectively identifying fake IDs and streamlining check-in processes. [(5 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108122&qs=pros-and-cons#reviews) Users value the **advanced fraud prevention** of VeriScan, significantly reducing fake ID incidents and enhancing security measures. [(4 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108209&qs=pros-and-cons#reviews) Users commend the **easy setup** of VeriScan, allowing for a seamless and efficient experience right from the start. [(3 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107643&qs=pros-and-cons#reviews) Users value the **convenient check-in process** with VeriScan, enhancing efficiency and ensuring accurate ID verification. [(2 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108237&qs=pros-and-cons#reviews) Users find the **complexity** of VeriScan frustrating, as buttons and navigation can be unintuitive and error-prone. [(2 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107890&qs=pros-and-cons#reviews) Users find the **poor interface design** frustrating, with non-intuitive buttons and frequent errors in the devices. [(2 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107913&qs=pros-and-cons#reviews) Users experience **slow loading** times with VeriScan, causing frustration as scanned documents take longer to appear. [(2 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108174&qs=pros-and-cons#reviews) Users experience **slow performance** with VeriScan, often facing delays and lag in scanning processes. [(2 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107317&qs=pros-and-cons#reviews) Users experience **update issues** with VeriScan, leading to incorrect age readings and temporary application downtime. [(2 mentions)](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107993&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of VeriScan ##### 1. Ease of Use Users highlight the **ease of use** of VeriScan, making ID verification and check-in processes seamless and efficient. [ See 7 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108034&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Instant Access to Key Information" What do you like about VeriScan? The most important information appears immediately and is easy to spot. ![Will P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will P.") WP Will P. Small-Business (50 or fewer emp.) 5.0/5 "Helps Us Know Our Guests Instantly" What do you like about VeriScan? Ease of use. Once it was setup, we were good to go. ##### 2. Verification Efficiency Users commend the **verification efficiency** of VeriScan, effectively identifying fake IDs and streamlining check-in processes. [ See 5 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108122&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Accurate ID Verification That Delivers Every Time" What do you like about VeriScan? ID Verification seems to be very up to date and accurate. Multiple fake id's have been tested and Veriscan did not fail once ![Josh F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh F.") JF Josh F. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Stopping Fake IDs at Our Bar" What do you like about VeriScan? Very useful to check ID's at our bar, especially good at stopping fake IDs. Came recommended by our security company and it delivered. ##### 3. Fraud Prevention Users value the **advanced fraud prevention** of VeriScan, significantly reducing fake ID incidents and enhancing security measures. [ See 4 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108209&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Accurate ID Verification That Delivers Every Time" What do you like about VeriScan? ID Verification seems to be very up to date and accurate. Multiple fake id's have been tested and Veriscan did not fail once ![Josh F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh F.") JF Josh F. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Stopping Fake IDs at Our Bar" What do you like about VeriScan? Very useful to check ID's at our bar, especially good at stopping fake IDs. Came recommended by our security company and it delivered. ##### 4. Easy Setup Users commend the **easy setup** of VeriScan, allowing for a seamless and efficient experience right from the start. [ See 3 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107643&qs=pros-and-cons#reviews) See Related User Reviews ![Will P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will P.") WP Will P. Small-Business (50 or fewer emp.) 5.0/5 "Helps Us Know Our Guests Instantly" What do you like about VeriScan? Ease of use. Once it was setup, we were good to go. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Enterprise (\> 1000 emp.) 5.0/5 "Works well in the our environment" What do you like about VeriScan? Easy to install and it's user-friendliness. ##### 5. Convenience Users value the **convenient check-in process** with VeriScan, enhancing efficiency and ensuring accurate ID verification. [ See 2 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108237&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Gary VeriScan" What do you like about VeriScan? Better than handwriting and the information is saved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "VeriScan is a solid investment" What do you like about VeriScan? VeriScan assists the check in process for our business significantly.The software is easy to use and makes the check in process smoother. We use thi ### 5 Cons or Disadvantages of VeriScan ##### 1. Complexity Users find the **complexity** of VeriScan frustrating, as buttons and navigation can be unintuitive and error-prone. [ See 2 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107890&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Reliable Performance, But Navigation Could Be More Intuitive" What do you dislike about VeriScan? The buttons/directions aren't always intuitive, so getting back to the scan screen has been frustrating for some of the staff. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Accurate ID Verification That Delivers Every Time" What do you dislike about VeriScan? The physical devices could be more user friendly/more durable as we've seen errors within the first year of having it ##### 2. Poor Interface Design Users find the **poor interface design** frustrating, with non-intuitive buttons and frequent errors in the devices. [ See 2 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107913&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Reliable Performance, But Navigation Could Be More Intuitive" What do you dislike about VeriScan? The buttons/directions aren't always intuitive, so getting back to the scan screen has been frustrating for some of the staff. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Accurate ID Verification That Delivers Every Time" What do you dislike about VeriScan? The physical devices could be more user friendly/more durable as we've seen errors within the first year of having it ##### 3. Slow Loading Users experience **slow loading** times with VeriScan, causing frustration as scanned documents take longer to appear. [ See 2 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1108174&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Gary VeriScan" What do you dislike about VeriScan? Sometimes it is extremely slow and a pdf appears. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "General Manager" What do you dislike about VeriScan? The lag time from scan to pull up on the screen ##### 4. Slow Performance Users experience **slow performance** with VeriScan, often facing delays and lag in scanning processes. [ See 2 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107317&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Gary VeriScan" What do you dislike about VeriScan? Sometimes it is extremely slow and a pdf appears. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "General Manager" What do you dislike about VeriScan? The lag time from scan to pull up on the screen ##### 5. Update Issues Users experience **update issues** with VeriScan, leading to incorrect age readings and temporary application downtime. [ See 2 mentions ](https://www.g2.com/products/veriscan/reviews?filters%5Bsentiment_snippet%5D=1107993&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Instant Access to Key Information" What do you dislike about VeriScan? Sometimes the info doesn’t update I’ve told customers they cannot come in because they’re under age but for some reason the scanner hasn’t updated a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "VeriScan is a solid investment" What do you dislike about VeriScan? The software update had a few kinks and put us out of the application for a few days, but that is the price you pay with technology. The help desk was MC Maggie C. Head of Operations Mid-Market (51-1000 emp.) 8/22/2024 "Quick, Helpful, and Responsive" 5/5 What do you like best about VeriScan? Good, quality equipment and ease of customer service. They were quick to answer my questions and guide me in the right direction for repairs. The communication was top notch. Review collected by and hosted on G2.com. What do you dislike about VeriScan? I had an issue with two scanners having broken glass, but the customer service team was quick to assist and have it repaired. Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? Broken parts in the device. VeriScan directed me on the process to receive repairs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ali N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali N.") AN Ali N. Operations Managers Mid-Market (51-1000 emp.) 7/17/2024 "Ease of Use" 5/5 What do you like best about VeriScan? Veriscan has reduced our check in time by miles. The ease of implementation and direct integration with our POS system has made the entire process fast, reliable and easy. Review collected by and hosted on G2.com. What do you dislike about VeriScan? Veriscan is a full fledged system of tracking and maintaing our customer database. Nothing we have yet to see has deterred us. Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? Veriscan heavily reduces our check in time at our retail locations. When you are seeing thousands of customers on a daily basis, any bit of time you can save helps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DW Danelle W. AGM Small-Business (50 or fewer emp.) 7/24/2024 "Great for Businesses!" 5/5 What do you like best about VeriScan? We use VeriScan at the company I'm employed at. It is user friendly and for the most part doesn't give us any issues. If we have had any issues, it's been easy to get in touch with customer support and they fixed the problem quickly. Review collected by and hosted on G2.com. What do you dislike about VeriScan? Updates can make the program wonky at first. Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? We have to scan ID's in order to remain compliant. VeriScan helps us in that regard, but makes it easy to do so. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gerardo E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerardo E.") GE Gerardo E. IT Project Manager Small-Business (50 or fewer emp.) 6/18/2024 "Great service" 5/5 What do you like best about VeriScan? Dashboard. It is a very useful tool. I can look at multiple locations all from one place. Searching for customers is so easy. We use it to scan hundreds of ID's daily. Review collected by and hosted on G2.com. What do you dislike about VeriScan? I used to be able to call the number and get a tech's help fairly quickly. Now I leave a message with one person and have a different person call me back. A little time consuming since they might not get back to me on the same day. Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? Catching expired ID's and tagging customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sorcha O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sorcha O.") SO Sorcha O. General Manager Mid-Market (51-1000 emp.) 6/20/2024 "Review Feedback" 4.5/5 What do you like best about VeriScan? Very consistent and reliable. UI is not complicated and there are rarely outage and/or lags. Review collected by and hosted on G2.com. What do you dislike about VeriScan? I wish it integrated with Dutchie a little better to prevent duplicate profiles (if someone places an online order with the name Jon Smith but their license says Jonathan Smith, it will create two profiles). This is also feedback for dutchie, but I wish that DOB and name (even nickname) was able to be identified and consolidated Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? identifying fake IDs and expired IDs ina highly regulated industry Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AB Azucena B. Employment Supervisor Enterprise (\> 1000 emp.) 6/19/2024 "ID Scan Review" 5/5 What do you like best about VeriScan? What I like best about VeriScan how user friendly it is. It is not complex the online service and the scanner are easy to use. Review collected by and hosted on G2.com. What do you dislike about VeriScan? What i dislike about VeriScan is the fact the scanner disconnects we have figured a solution and I have brought this to Julius attention. Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? The problem VeriScan is solving is being able to support us review the documentation. Reviewing the age and pulling the data from the document. Also pulling the UV features that is very helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Alicia S. Dispensary Manager Small-Business (50 or fewer emp.) 8/1/2024 "Works well" 4/5 What do you like best about VeriScan? Ease of Use; it's simple and straightfoward for even those users with minimal technical familiarity. Review collected by and hosted on G2.com. What do you dislike about VeriScan? Would like more alternative communication options for notifications upon certain scans Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? We have an age restriction and valid government ID requirement to enter our business; Veriscan provides a multi-factor authentication to ensure we're not letting underage or non-valid ID holders in to make a purchase. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ME Mike E. Finance Director Small-Business (50 or fewer emp.) 6/18/2024 "Excellent Solution for ID Scanning" 5/5 What do you like best about VeriScan? Prior to utilizing ID Scan's services, we were losing thousands and thousands of dollars a year in chargebacks. Since using ID Scan we have been successful in reducing the frivilous fraud chargebacks by 90% We are very pleased and will continue to use the ID Scan system on all attractions. Review collected by and hosted on G2.com. What do you dislike about VeriScan? I dont have anything bad to say about ID Scan. We are a very happy customer! Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? No problems other than it the scanner can sometimes be a bit slow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim W.") KW Kim W. Chief Operating Officer Small-Business (50 or fewer emp.) 6/22/2024 "Veriscan Review" 5/5 What do you like best about VeriScan? Veriscan is an added layer we utilize to be certain our customers are 21+, taking the guess work out of it. It is also integrated with our POS which speeds up the intake of customers! Review collected by and hosted on G2.com. What do you dislike about VeriScan? Zero dislikes, it works seemlessly and when our older scanner needs some help, we were able to get it fixed and not have to buy a new one. Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? Verifying customers in the cannabis industry are 21+ Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris O.") CO Chris O. Manager of IT Mid-Market (51-1000 emp.) 7/17/2024 "Highly effective and reliable" 5/5 What do you like best about VeriScan? It is easy for my non tech users to interact and use the system Review collected by and hosted on G2.com. What do you dislike about VeriScan? Sometime the auto updates cause an issue for my users who do not have admin rights to push them Review collected by and hosted on G2.com. What problems is VeriScan solving and how is that benefiting you? It is solivng the issue of trying to stay ahead of the new types of identification and making it easy to figure out. Review collected by and hosted on G2.com. 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