Verint Knowledge Management™ is an AI-powered knowledge management solution that provides a single source of truth for your agents and intelligent virtual assistants to deliver stronger AI outcomes. It’s a single source of truth that integrates across your business operations, powering self-service, contact center efficiency, and ensuring consistency across the hybrid workforce. Its patented, AI-infused search technology is designed to find and present users with accurate, relevant answers, eliminating time-consuming research. With an array of search, content management, reporting and integration features, Verint Knowledge Management is configurable to meet the demands of growing organizations and blend into the most complex business environments, including contact centers, self-service portals, and other customer support platforms. Available Knowledge Management bots: Knowledge Automation Bot Knowledge Creation Bot Knowledge Suggestion Bot