# Top 10 Verint Voice of the Customer Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 42 If you are considering Verint Voice of the Customer, you may also want to investigate similar alternatives or competitors to find the best solution. Experience Management Software is a widely used technology, and many people are seeking quick, high quality software solutions with multiple branding support, ai text generation, and ai text summarization. Other important factors to consider when researching alternatives to Verint Voice of the Customer include user experience and analytics. The best overall Verint Voice of the Customer alternative is Qualtrics Customer Experience. Other similar apps like Verint Voice of the Customer are Qualtrics Market Research, Medallia Customer Experience, SurveyMonkey, and Hotjar by Contentsquare. Verint Voice of the Customer alternatives can be found in [Experience Management Software](https://www.g2.com/categories/experience-management) but may also be in [Survey Software](https://www.g2.com/categories/survey) or [Session Replay Software](https://www.g2.com/categories/session-replay). ## Best Paid & Free Alternatives to Verint Voice of the Customer - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) ## Top 10 Alternatives to Verint Voice of the Customer Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Verint Voice of the Customer stacks up to the competition, check reviews from current & previous users in industries like Retail, Marketing and Advertising, and Insurance, and find the best product for your business. ### 1. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Reviewers say compared to Verint Voice of the Customer, Qualtrics Customer Experience is: - Slower to reach roi - Easier to do business with - Better at meeting requirements Categories in common with Verint Voice of the Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [Verint Voice of the Customer vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-verint-verint-voice-of-the-customer) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Customer Experience vs Medallia Customer Experience](https://www.g2.com/compare/medallia-customer-experience-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs SurveyMonkey](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [Qualtrics Customer Experience vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs UserTesting](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting) - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Glassbox](https://www.g2.com/compare/glassbox-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Fullstory](https://www.g2.com/compare/fullstory-vs-qualtrics-customer-experience) ### 2. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,017 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Reviewers say compared to Verint Voice of the Customer, Qualtrics Market Research is: - Slower to reach roi - Easier to set up - Easier to do business with Categories in common with Verint Voice of the Customer: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [Verint Voice of the Customer vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-verint-verint-voice-of-the-customer) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Market Research vs Medallia Customer Experience](https://www.g2.com/compare/medallia-customer-experience-vs-qualtrics-market-research) - [Qualtrics Market Research vs SurveyMonkey](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [Qualtrics Market Research vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-qualtrics-market-research) - [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Qualtrics Market Research vs Glassbox](https://www.g2.com/compare/glassbox-vs-qualtrics-market-research) - [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [Qualtrics Market Research vs Fullstory](https://www.g2.com/compare/fullstory-vs-qualtrics-market-research) ### 3. [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) By Medallia **Average Rating:** 4.5/5 **Total Reviews:** 210 Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act. Reviewers say compared to Verint Voice of the Customer, Medallia Customer Experience is: - Slower to reach roi - Easier to do business with - Better at meeting requirements Categories in common with Verint Voice of the Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [Verint Voice of the Customer vs Medallia Customer Experience](https://www.g2.com/compare/medallia-customer-experience-vs-verint-verint-voice-of-the-customer) **Compare Medallia Customer Experience with other alternatives:** - [Medallia Customer Experience vs Qualtrics Customer Experience](https://www.g2.com/compare/medallia-customer-experience-vs-qualtrics-customer-experience) - [Medallia Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/medallia-customer-experience-vs-qualtrics-market-research) - [Medallia Customer Experience vs SurveyMonkey](https://www.g2.com/compare/medallia-customer-experience-vs-surveymonkey) - [Medallia Customer Experience vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-medallia-customer-experience) - [Medallia Customer Experience vs UserTesting](https://www.g2.com/compare/medallia-customer-experience-vs-usertesting) - [Medallia Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-medallia-customer-experience) - [Medallia Customer Experience vs Glassbox](https://www.g2.com/compare/glassbox-vs-medallia-customer-experience) - [Medallia Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-medallia-customer-experience) - [Medallia Customer Experience vs Fullstory](https://www.g2.com/compare/fullstory-vs-medallia-customer-experience) ### 4. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) By SurveyMonkey **Average Rating:** 4.4/5 **Total Reviews:** 23,535 SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders. Reviewers say compared to Verint Voice of the Customer, SurveyMonkey is: - Slower to reach roi - Easier to set up - More usable Categories in common with Verint Voice of the Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [Verint Voice of the Customer vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-verint-verint-voice-of-the-customer) **Compare SurveyMonkey with other alternatives:** - [SurveyMonkey vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [SurveyMonkey vs Medallia Customer Experience](https://www.g2.com/compare/medallia-customer-experience-vs-surveymonkey) - [SurveyMonkey vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-surveymonkey) - [SurveyMonkey vs UserTesting](https://www.g2.com/compare/surveymonkey-vs-usertesting) - [SurveyMonkey vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [SurveyMonkey vs Glassbox](https://www.g2.com/compare/glassbox-vs-surveymonkey) - [SurveyMonkey vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [SurveyMonkey vs Fullstory](https://www.g2.com/compare/fullstory-vs-surveymonkey) ### 5. [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) By Contentsquare **Average Rating:** 4.3/5 **Total Reviews:** 342 All-in-one Analytics and Feedback. Reviewers say compared to Verint Voice of the Customer, Hotjar by Contentsquare is: - Slower to reach roi - Easier to set up - Easier to admin Categories in common with Verint Voice of the Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Session Replay](https://www.g2.com/categories/session-replay) **Compare:** [Verint Voice of the Customer vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-verint-verint-voice-of-the-customer) **Compare Hotjar by Contentsquare with other alternatives:** - [Hotjar by Contentsquare vs Qualtrics Customer Experience](https://www.g2.com/compare/hotjar-by-contentsquare-vs-qualtrics-customer-experience) - [Hotjar by Contentsquare vs Qualtrics Market Research](https://www.g2.com/compare/hotjar-by-contentsquare-vs-qualtrics-market-research) - [Hotjar by Contentsquare vs Medallia Customer Experience](https://www.g2.com/compare/hotjar-by-contentsquare-vs-medallia-customer-experience) - [Hotjar by Contentsquare vs SurveyMonkey](https://www.g2.com/compare/hotjar-by-contentsquare-vs-surveymonkey) - [Hotjar by Contentsquare vs UserTesting](https://www.g2.com/compare/hotjar-by-contentsquare-vs-usertesting) - [Hotjar by Contentsquare vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-hotjar-by-contentsquare) - [Hotjar by Contentsquare vs Glassbox](https://www.g2.com/compare/glassbox-vs-hotjar-by-contentsquare) - [Hotjar by Contentsquare vs AskNicely](https://www.g2.com/compare/asknicely-vs-hotjar-by-contentsquare) - [Hotjar by Contentsquare vs Fullstory](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) ### 6. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Reviewers say compared to Verint Voice of the Customer, UserTesting is: - Slower to reach roi - Easier to set up - Easier to do business with Categories in common with Verint Voice of the Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Verint Voice of the Customer vs UserTesting](https://www.g2.com/compare/usertesting-vs-verint-verint-voice-of-the-customer) **Compare UserTesting with other alternatives:** - [UserTesting vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting) - [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [UserTesting vs Medallia Customer Experience](https://www.g2.com/compare/medallia-customer-experience-vs-usertesting) - [UserTesting vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-usertesting) - [UserTesting vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-usertesting) - [UserTesting vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting) - [UserTesting vs Glassbox](https://www.g2.com/compare/glassbox-vs-usertesting) - [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting) - [UserTesting vs Fullstory](https://www.g2.com/compare/fullstory-vs-usertesting) ### 7. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,747 Gainsight CS is a complete Customer Success Platform. Reviewers say compared to Verint Voice of the Customer, Gainsight Customer Success is: - Slower to reach roi - Easier to do business with - Better at meeting requirements Categories in common with Verint Voice of the Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Verint Voice of the Customer vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-verint-verint-voice-of-the-customer) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Gainsight Customer Success vs Medallia Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-medallia-customer-experience) - [Gainsight Customer Success vs SurveyMonkey](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [Gainsight Customer Success vs Hotjar by Contentsquare](https://www.g2.com/compare/gainsight-customer-success-vs-hotjar-by-contentsquare) - [Gainsight Customer Success vs UserTesting](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting) - [Gainsight Customer Success vs Glassbox](https://www.g2.com/compare/gainsight-customer-success-vs-glassbox) - [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [Gainsight Customer Success vs Fullstory](https://www.g2.com/compare/fullstory-vs-gainsight-customer-success) ### 8. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Reviewers say compared to Verint Voice of the Customer, Glassbox is: - Easier to set up - Easier to do business with - Easier to admin Categories in common with Verint Voice of the Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Session Replay](https://www.g2.com/categories/session-replay), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Verint Voice of the Customer vs Glassbox](https://www.g2.com/compare/glassbox-vs-verint-verint-voice-of-the-customer) **Compare Glassbox with other alternatives:** - [Glassbox vs Qualtrics Customer Experience](https://www.g2.com/compare/glassbox-vs-qualtrics-customer-experience) - [Glassbox vs Qualtrics Market Research](https://www.g2.com/compare/glassbox-vs-qualtrics-market-research) - [Glassbox vs Medallia Customer Experience](https://www.g2.com/compare/glassbox-vs-medallia-customer-experience) - [Glassbox vs SurveyMonkey](https://www.g2.com/compare/glassbox-vs-surveymonkey) - [Glassbox vs Hotjar by Contentsquare](https://www.g2.com/compare/glassbox-vs-hotjar-by-contentsquare) - [Glassbox vs UserTesting](https://www.g2.com/compare/glassbox-vs-usertesting) - [Glassbox vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-glassbox) - [Glassbox vs AskNicely](https://www.g2.com/compare/asknicely-vs-glassbox) - [Glassbox vs Fullstory](https://www.g2.com/compare/fullstory-vs-glassbox) ### 9. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Reviewers say compared to Verint Voice of the Customer, AskNicely is: - Slower to reach roi - Easier to set up - Easier to do business with Categories in common with Verint Voice of the Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Verint Voice of the Customer vs AskNicely](https://www.g2.com/compare/asknicely-vs-verint-verint-voice-of-the-customer) **Compare AskNicely with other alternatives:** - [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [AskNicely vs Medallia Customer Experience](https://www.g2.com/compare/asknicely-vs-medallia-customer-experience) - [AskNicely vs SurveyMonkey](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [AskNicely vs Hotjar by Contentsquare](https://www.g2.com/compare/asknicely-vs-hotjar-by-contentsquare) - [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting) - [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [AskNicely vs Glassbox](https://www.g2.com/compare/asknicely-vs-glassbox) - [AskNicely vs Fullstory](https://www.g2.com/compare/asknicely-vs-fullstory) ### 10. [Fullstory](https://www.g2.com/products/fullstory/reviews) By Fullstory **Average Rating:** 4.5/5 **Total Reviews:** 1,051 Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. Reviewers say compared to Verint Voice of the Customer, Fullstory is: - Easier to do business with - Easier to set up - Better at support Categories in common with Verint Voice of the Customer: [Session Replay](https://www.g2.com/categories/session-replay) **Compare:** [Verint Voice of the Customer vs Fullstory](https://www.g2.com/compare/fullstory-vs-verint-verint-voice-of-the-customer) **Compare Fullstory with other alternatives:** - [Fullstory vs Qualtrics Customer Experience](https://www.g2.com/compare/fullstory-vs-qualtrics-customer-experience) - [Fullstory vs Qualtrics Market Research](https://www.g2.com/compare/fullstory-vs-qualtrics-market-research) - [Fullstory vs Medallia Customer Experience](https://www.g2.com/compare/fullstory-vs-medallia-customer-experience) - [Fullstory vs SurveyMonkey](https://www.g2.com/compare/fullstory-vs-surveymonkey) - [Fullstory vs Hotjar by Contentsquare](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) - [Fullstory vs UserTesting](https://www.g2.com/compare/fullstory-vs-usertesting) - [Fullstory vs Gainsight Customer Success](https://www.g2.com/compare/fullstory-vs-gainsight-customer-success) - [Fullstory vs Glassbox](https://www.g2.com/compare/fullstory-vs-glassbox) - [Fullstory vs AskNicely](https://www.g2.com/compare/asknicely-vs-fullstory) ## Explore Articles - [What is the top-rated medical practice management solution for compliance?](https://www.g2.com/discussions/what-is-the-top-rated-medical-practice-management-solution-for-compliance) - [Which AI operations assistant offers the best integration options?](https://www.g2.com/discussions/which-ai-operation-assistant-offers-the-best-integration-options) - [Top tools for internal mobility and career planning](https://www.g2.com/discussions/top-tools-for-internal-mobility-and-career-planning) - [Which tool is best for location-based market expansion planning?](https://www.g2.com/discussions/which-tool-is-best-for-location-based-market-expansion-planning) - [Top SAP store for app solutions](https://www.g2.com/discussions/top-sap-store-for-app-solutions) - [Top tools for creating interactive data dashboards](https://www.g2.com/discussions/top-tools-for-creating-interactive-data-dashboards) ## Spotlight Categories - [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) - [Session Replay Software](https://www.g2.com/categories/session-replay) - [Bot Platforms Software](https://www.g2.com/categories/bot-platforms)