Conversocial has a very simple user interface. It's a great platform for multiple users to be able to moderate and reply to posts simultaneously. It also has a convenient system for adding notes to posts or customer files. Review collected by and hosted on G2.com.

Paying per user license can get expensive. The analytics can be a little clunky and are better suited for customer service than anything else. Review collected by and hosted on G2.com.

All that we want to hear from our customers across Google / Facebook / twitter etc. can be consolidated at one place using Conversocial! Review collected by and hosted on G2.com.

Conversocial can even predict the tone of the customer message and tag it. But the logic used in this can be improved. Review collected by and hosted on G2.com.

Conversocial is currently used by the social media team to monitor our social media portals. This product has greatly increased the efficiency in answering to our customers and generating greater brand awareness. The ease in which to support our social media platforms is a great asset as we are able to assign any customer questions with ease and speed. Review collected by and hosted on G2.com.

Analytics is something that they need more comprehensive improvement upon The analytics is lacking, which they are working on. Hopefully this will be improved and allow greater data generation. Review collected by and hosted on G2.com.

How easy it lets you connect with your clients and manage your costumer service. It is a really usefuel service. It lets you make a difference, and not just use socialmedia as a marketing channel. You can really use it to make your clients experience a lot better. Review collected by and hosted on G2.com.

The price is a bit high, and sometimes the support is not as fast as other techs. Review collected by and hosted on G2.com.

The customer service is bar to none with this company. Review collected by and hosted on G2.com.

Pricing long term should be a concern area. Review collected by and hosted on G2.com.

First software of this kind i was using. It was simple and easy of use from first day. Fast and reliable. Review collected by and hosted on G2.com.

I didn't find any flow. It was really nice tool which maybe lack some features but it is great software for engagement and costumer care. Review collected by and hosted on G2.com.

Imagine a list of 500 notifications on Facebook every morning, let alone your other networks... Conversocial removes that and places everything into an easily manageable CRM system, just like your email inbox.

Not only does it split your channels, prioritise your content and flag key discussion in your network, it also keeps your teams organised and focused purely on what matters - resolving customer issues and making you smile.

You can reply, add sentiment and tag each conversocial in a matter of seconds. Your teams will speed through your social contacts in no time. And just where you think it couldn't get any better, the data is all easily analysed and extracted so your daily job of sharing the world of social with stakeholders is made much easier. Review collected by and hosted on G2.com.

What is there not to like? Conversocial is quick, responsive and convenient. But honestly, if I had to ask for something else - an iPhone app. That would make it perfect. Review collected by and hosted on G2.com.

Conversocial have continued to provide excellent support when needed, and suggested improvements and recommendations to our current setup. The support when raising tickets is very quick and the team are knowledgable about any potential problems.

I also enjoy the free webinars and updates which provide further recommendations and examples of how to improve my social media team. Review collected by and hosted on G2.com.

It would be good to add internal notes to scheduled outbound content. This would be good to be pro-active in obtaining info prior to the content being displayed on the pages (i.e containing information regarding products we are promoting (release dates / prices) Review collected by and hosted on G2.com.

In depth control of my communities, powerful system in terms of engagement and users controls. Review collected by and hosted on G2.com.

It's integration, you need time and also high level of knowledge in terms of SAS integrations. Review collected by and hosted on G2.com.

It's really intuitive and easy to use in comparison to other social media management software. Review collected by and hosted on G2.com.

Sometimes it's laggy between screens, but this could be a network issue. Review collected by and hosted on G2.com.