--- title: Verifile Reviews meta_title: 'Verifile Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Verifile works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4 scale: '5' date_modified: '2026-08-12' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Verifile Reviews **Vendor:** Verifile **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About Verifile Verifile is a background screening and CV verification platform that helps employers verify candidate and employee information across more than 200 countries. It serves HR teams, recruitment professionals, and compliance officers in sectors including financial services, healthcare, education, security, government, and retail. The platform supports the full lifecycle of pre- and post-employment screening through a secure, cloud-based system. Employers can order checks individually or configure bundled packages tailored to specific roles or compliance requirements. Candidates and clients each access dedicated portals, and the system offers both candidate-entry and client-entry workflows to suit different organisational processes. Key features and capabilities include: - UK criminal record checks (DBS Basic, Standard, and Enhanced, Disclosure Scotland, PVG, and AccessNI) with direct integration to the Disclosure and Barring Service, delivering 92% of Basic DBS results within 24 hours. - Right to Work checks and government-approved digital identity verification, credit and financial checks, employment and education verification, professional membership checks, and open media searches. - A RESTful API with JSON that connects to applicant tracking systems and HR platforms such as Workable, Greenhouse, Workday, Eploy, Bullhorn, Ashby, and others, enabling automated ordering and status updates across more than 1,000 check types. - Real-time dashboards, management information reporting, and analytics that give clients visibility into screening progress, turnaround times, and compliance status. - Configurable account structures supporting sub-accounts, branches, and departments, allowing large organisations to mirror their internal hierarchies. Verifile holds ISO 27001, ISO 9001, ISO 22301, Cyber Essentials Plus, and NSI Gold certifications. It is accredited by the Professional Background Screening Association (PBSA). The platform maintains 99.9% availability and provides a WCAG 2.1 AA accessible interface. Each client is assigned a dedicated Client Success Manager, and a separate Candidate Support Team assists individuals going through the screening process. The platform is available in 20 languages. ## Verifile Pros & Cons **What users like:** - Users appreciate the **responsive and reliable communication** from Verifile, enhancing their overall service experience significantly. (2 reviews) - Users value Verifile's **exceptional customer support** , noting quick responses and reliable assistance across multiple channels. (2 reviews) - Users value the **ease of use** of Verifile, appreciating its intuitive interface and helpful support team. (2 reviews) - Users highlight the **friendly and responsive support** from Verifile, making their experience exceptionally smooth and enjoyable. (2 reviews) - Users appreciate the **helpful and professional support** from the Verifile team, enhancing their overall experience significantly. (2 reviews) - Time-saving (2 reviews) - User Interface (2 reviews) - Accuracy (1 reviews) - Background Checks (1 reviews) - Convenience (1 reviews) ## Verifile Reviews ### 1. A positive change **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Verifile?** We moved from our current supplier to Verifile in February 2023 and have been very pleased with service we have recevied so far. Where some of checks would take weeks to come back with a final report, with Verifile, they are coming back much quicker, even same day! This has meant we have reduced our turnaround times by more than three quarters. Our Account Manager is readily available, at the end of the phone or email and we have regular catch ups via Teams, to talk about our account, anything coming up, any issues orproblems. Verifile have a great customer support team, available via different formats - chat, email or phone, which are all answered within a good timescale **What do you dislike about Verifile?** Cannot think of anything at this stage!. **What problems is Verifile solving and how is that benefiting you?** Right to work checks can now be completed online, so we can ensure everyone has the right to work in the UK before their start date with us. DBS's are completed within a very short space of time, meaning we can get our employees out to clients quicker and by the variety of checks offered by Verifile, means we are able to re-assure our clients that our employees checked and verified ### 2. Very smooth cooperation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Verifile?** Very helpful, very professional, great to work with. Proactive and flexible **What do you dislike about Verifile?** Communication could be improved at times, but when flagged - they strive to improve **What problems is Verifile solving and how is that benefiting you?** They deliver checks for our client, support with delays and difficult cases **Official Response from Kate Fry:** > Hi there, Thank you for your positive review! We're delighted to hear that you've found our cooperation smooth and that you consider us helpful, professional, proactive, and flexible. We appreciate your constructive feedback regarding communication. We're always striving to improve, and your input helps us focus on areas that need attention. It's great to hear that when issues are flagged, we have been able to address them effectively. Thank you for choosing Verifile to deliver checks for your client and support with delays and difficult cases. If you have any further suggestions or need assistance, please don't hesitate to reach out. From all of us at Verifile - [View Verifile pricing details and edition comparison](https://www.g2.com/products/verifile/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A10%3A23+-0500&secure%5Bsession_id%5D=eda58f33-b19f-4f0d-9b1a-d68c845e161d&secure%5Btoken%5D=74c3ef5f174356f983fdea60cffa5c7392c40c5a4519e06439dfcbc6b8839a76&format=llm_user) ## Verifile Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Platform Content** - Templates - Automated - Customizable Reports **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration - Generative AI - Third-Party Integrations - Data Verification - Age Verification - Multiple Authentication Methods - Third-Party Integration **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Optimization - Interoperability - Performance **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics - Fraud Detection - Language Detection - Duplicate Detection **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding - Third-Party Integrations **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage - AML Compliance - KYC Compliance - Background Screening **Additional Functionality** - Behavioral Analytics - Optical Character Recognition - Audit Trail - Records Management - Reporting & Statistics - User Onboarding - Biometrics - Predictive Analytics - AI/Machine Learning - Password Management - Real-Time Data - Secure Data Storage - Mobile Access - Barcode Recognition - Video Conferencing - Compliance Management - API - Address Validation - ID Scanning - AI Copilot - Location Tracking - Data Extraction - Onboarding - Risk Management - Digital Signature - Workflow Management - Data Capture and Transfer - Consent Management - Customer Data Management - For Financial Institutions - Behavior Tracking - Blockchain Support - SDKs - Search/Filter - Geolocation - Multi-Language - Scheduling - Authentication - Case Management - Approval Process Control - Alerts/Notifications - Access Controls/Permissions - Lifecycle Management - Document Management - Forms Management - Workflow Automation **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant - Real-Time Notifications **AI Insight Check - Background Check** - Insight Check **Additional Functionality** - Status Tracking - Candidate Scoring - Survey Library - Background Screening - Feedback Management - Activity Dashboard - AI Copilot - Reference Request Automation - Reference Checking - Recruitment Management - Reminders - Compliance Management - Applicant Tracking - Email/Online - Workflow Management - Reporting & Statistics - Reporting/Analytics - Generative AI - Data Import/Export - API - Referral Tracking - Self Service Portal - Survey Builder - Mobile Access - Email Reminders - Bulk Reference Request **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top Verifile Alternatives - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 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