--- title: SKEEPERS Ratings & Reviews Reviews meta_title: 'SKEEPERS Ratings & Reviews Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how SKEEPERS Ratings & Reviews works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 33 scale: '5' date_modified: '2026-07-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # SKEEPERS Ratings & Reviews Reviews **Vendor:** Skeepers **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 33 ## About SKEEPERS Ratings & Reviews Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this global company is present in more than 30 countries. Verified Reviews is official partner with Google, Yahoo and Bing and enables its clients to get seller ratings stars, allowing online customers to see which advertisers are highly rated. Features include: • SEO/SEM: Seller Rating Stars; PLA; Rich Snippets; Google Shopping; Google my Business • CRM: your online private platform • Reviews display: more than 30 widgets to choose from; product reviews display integration • Social integration: Avis Vérifiés Facebook app; social sharing ## SKEEPERS Ratings & Reviews Pros & Cons **What users like:** - Users commend the **initially great customer support** of SKEEPERS Ratings & Reviews, despite recent declines as the company grew. (1 reviews) **What users dislike:** - Users find SKEEPERS to be **expensive for the limited value** provided, feeling locked into an unwanted commitment. (1 reviews) - Users express frustration over **feature limitations** , as many functions don't justify the high monthly cost and commitment. (1 reviews) - Users express frustration over the **lack of detail** in service features and review transparency, hindering effective utilization. (1 reviews) - Users express frustration with the **limited customization options** of SKEEPERS Ratings & Reviews, feeling restricted and unsatisfied. (1 reviews) - Users find SKEEPERS Ratings & Reviews to be **not user-friendly** , often struggling with glitches and poor customer support. (1 reviews) - Users find the **interface outdated** , experiencing glitches and navigation issues that detract from overall usability. (1 reviews) - Users highlight **platform issues** , including glitches, poor support, and a frustrating user experience, leading to disappointment. (1 reviews) - Users experience **poor customer support** , with delayed responses, no live assistance, and inadequate issue resolution from SKEEPERS. (1 reviews) - Poor Design (1 reviews) - Review Manipulation (1 reviews) ## SKEEPERS Ratings & Reviews Reviews ### 1. Disappointed After Years with Skeepers **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about SKEEPERS Ratings & Reviews?** Initially, the customer support was great. As they grew, things declined. Guess we're just a small fish in a big pond now. **What do you dislike about SKEEPERS Ratings & Reviews?** We’ve been clients of Skeepers for several years, but unfortunately, the experience has taken a disappointing turn. They pulled us into an annual commitment that auto-renews, locking us into $259/month for a service we hardly use or benefit from. Not only that, but said renewal went to a former employee, so there's no way for us to know or manage it. Even after years of being customers with them, they don't seem to care and are trying to renew our service just at a discounted rate! Here’s why we’re unhappy: Limited Value: We don’t use many of the features, and the ones we do engage with don’t justify the cost. Restricted Review Transparency: Customer reviews are often displayed as "anonymous," which feels disingenuous. Additionally, they only consider ratings from the past year, which doesn't give a complete picture. Glitchy Platform: The app experience is frustrating, with glitches that redirect us to different sites or languages, making it unnecessarily complicated to use. Poor Customer Support: Their chat option lacks integrated AI for quick resolutions, there’s no live support, and responses from customer service are often delayed. At $259/month, we expected much better. Sadly, it’s clear that Skeepers is not the right fit for us anymore. Maybe we would have considered returning in the future if business needs changed, but now we're left with such a bitter taste with how they're handling our cancelation request. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** It was for customer testimonials, but there are other options on the market that are better suited for our needs and at a much better cost for value rate. ### 2. We Don't Recommend Verified Reviews or Skeepers. Period. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about SKEEPERS Ratings & Reviews?** We don't like anything about Verified Reviews. It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card. **What do you dislike about SKEEPERS Ratings & Reviews?** It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card. They blame Google for all of the issues, and then they tell us that we have to deal with Google. When we call Google, they tell us the issue is with Verified Reviews. The service hasn't worked for over 6 months. They expect us to continue paying for a service that doesn't work. They refuse to accept responsibility for their product. Half the time, you can't log in to the system, It randomly redirects you back to the login page. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** They don't solve any problems, They create problems that you need to solve without any support from Verified-Reviews or Skeepers. I recommend you find another platform. ### 3. So much better than TrustPilot! SO glad we switched! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2020 **What do you like best about SKEEPERS Ratings & Reviews?** Verified Reviews support is near flawless! They offer customized solutions which TrustPilot support wouldn't even respond to emails about. The value in what the monthly fee is far superior to other 3rd party review companies. The ease at which our customers can leave reviews is much easier than other review platforms; they don't spam your clients after they leave a review. No yearly contracts, they do business in a way that is fair-trade, I absolutely love Verified Reviews after working with Trustpilot for years and it being a battle with them in every way. Trustpilot allowed some of our customers to use their platform to extort our company in several instances - I would never ever work with TrustPilot! **What do you dislike about SKEEPERS Ratings & Reviews?** I do not have 1 single complaint or even a recommendation on how they can do things better. I've been inspired by the level of customer service that Verified Reviews has given our company. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Our customers can leave reviews without worrying about spam emails hitting their inbox. Our customers can see past customer reviews with ease and know they are not fake since only our real customers can leave a review with a confidential link that we send to them. ### 4. Great experience / great service. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre A. | VP Business development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** Easy to set up, easy to work with, no hidden fees, or surprises. Once set up you can forget about it and just see the results. Very professional team, our account manager is always available for us and most importantly he proactively advises us on what we can do better and how to fully take advantage of their new features. We have a strong ROI strategy and Verified Reviews is a no-brainer, especially on a month-to-month contract. UPDATE: The verified reviews team is always 100% responsive. We switch e-commerce platforms and they helped us all the way to make sure the new integration was flawless. Even the US director called us to make sure all was set up correctly. They constantly add new features that are very useful. **What do you dislike about SKEEPERS Ratings & Reviews?** So far nothing to complain about. Everything is easy and we see good results. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Try it - you’ll love it **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** We own several websites and verified reviews help us getting more traction. More traction means more and better traffic which leads, for us, to more engagement from our users. ### 5. Capitalizing on historic reviews while growing on more platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Isabelle V. | Business developper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Verified Reviews was able to integrate our history of reviews (from a competitor), so we did not have to lose this content in the widgets on our website. The "rebalancing" link works great! That allows our customers, after they placed a review with Verified Review, to be automatically invited to also review us on platforms of our choice such as GMB, Facebook, etc. We've seen a big increase in reviews on Google My Business since using that feature. The choice of widgets, and possibility to select out of 5 or out of 10 is nice. The support team is doing a great job at answering questions. **What do you dislike about SKEEPERS Ratings & Reviews?** The reminders for the invitations to review are sent only to non-openers of the first email. They should be sent to anyone who has not placed a review yet. Hopefully they are working on it. The history integration could have been more complete, but at the end, they did a good job. I wish we had more flexibility and autonomy in editing the email invitations. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** We did not lose content from the former review collector tool. We are collecting more reviews on Google My business now. ### 6. So far everything is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff S. | eCommerce Technical Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** We have been a pleased customer for about six weeks now. So far, support has been great as we expand the website with additional design enhancements and content. We haven't started on Q&A yet that we already purchased, but we are so excited to look into that hopefully next month. We are happy to see that development on their part is on-going as they just released a new reporting dashboard called Smart Data. But our favorite part so far must be the low subscription costs as D2C is a new business model for us and we are trying to scale this model globally and maintain profitability. **What do you dislike about SKEEPERS Ratings & Reviews?** Nothing specific with Verified Verifiews, but development on SFCC is slow and expensive. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Boost Össur brand image online Improve our SEO and SEA (Google Ad Spend) performance Increase our conversion rates Increase sales Boost buyer confidence ### 7. One of my best partners to measure and pilot customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia O. | WW Head of Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** The international coverage which allows to collect feedback from all our customers, worldwide. **What do you dislike about SKEEPERS Ratings & Reviews?** Nothing is coming to my mind as every need or requirement that we have is always answered quickly. In 2020 the dashboard was not very elaborate, but since early this year, it has improved dramatically! **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** We measure our customer satisfaction with qualitative data, which allows us to fuel our improvement action plan. The reviews also feed our e-reputation, which is critical to get better results on the web, as well as in reducing our acquisition costs ### 8. A Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Erica F. | Director of Paid Media, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Getting our reviews set up was a very easy process. We are now able to use those reviews to power our seller ratings on Google, which has been a big part of improving our ad click-through rate. **What do you dislike about SKEEPERS Ratings & Reviews?** I can't think of anything that I dislike about my experience at this point in time. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Verified Reviews helped us get reviews in place to power seller ratings within Google Ads. This has helped increase our ad click-through rate by almost 10%. ### 9. Pretty good! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** I like that that platform is pretty easy to use and our account manager Carlos is great! **What do you dislike about SKEEPERS Ratings & Reviews?** The reason we use verified reviews is so we can have the google star rankings on our ads and sometimes there are differences between the number of reviews verified reviews says we have and the number of reviews google says we have. For example verified reviews said we have 108 reviews but google said we have 99 and we need 100 (according to google) for the stars extension to show so I am not sure if that is a google issue or verified reviews issue but it can be frustrating. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Trying to get the stars extension on our google ads which usually increases our CTR. ### 10. Verified Reviews - Great Seller Rating Option **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. | Managing Partner **Reviewed Date:** May 25, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Carlos and the team are easy to work with and very helpful in onboarding new clients onto the platform. **What do you dislike about SKEEPERS Ratings & Reviews?** The backend management UI could use a little work when managing multiple domains, but all in all, its a great solution. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** In the end, it's getting our clients the Seller Review ratings on their AdWords and improving the CTR of the ads. It just works. ### 11. Wonderful review app and company, very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** The customer service is on point, their website is easy to use, and the integration into our website works perfectly. **What do you dislike about SKEEPERS Ratings & Reviews?** There is not much to say here. I don't have any complaints. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** I am offering my customers or future customers reviews from a third-party trusted review company. It has led to an increase in sales. ### 12. Easy to set up, great team to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda K. | eCommerce Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** The initial set was a breeze. The sales team was very knowledgeable and support was great. **What do you dislike about SKEEPERS Ratings & Reviews?** Can't customize the email templates easily. Can't use this service for offline review requests **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** We weren't trying to solve any problems, just needed a review service for our new ecommerce platform, as our old platform had one built in. ### 13. Tiege Hanley + Verified Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Jay E. | Ecommerce Manager **Reviewed Date:** May 12, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Amazing platform, great customer service **What do you dislike about SKEEPERS Ratings & Reviews?** Occasionally takes time to fully implement a component that looks and feel on brand but their standard implementation looks great out of the box. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Building trust with our customers by providing them a platform they can leverage which allows for full transparency fueled by real customer feedback. ### 14. Verified Reviews add legitimacy to our brand & products **Rating:** 5.0/5.0 stars **Reviewed by:** tarrah a. | Marketing Specialist **Reviewed Date:** May 25, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** I love the feature that lets us respond and resolve an issue with an unhappy reviewer before it is visible to the public. **What do you dislike about SKEEPERS Ratings & Reviews?** No current dislikes with verified reviews **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Verified reviews add a level of legitimacy to our customers. Our brand image is improving. ### 15. Friendly and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Nice service! They are always fast to respond and follow up. The portal is easy to use. **What do you dislike about SKEEPERS Ratings & Reviews?** Some advanced features, like having the review submitted directly on our site, are not availble. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Easy way to collect and display customer revews. ### 16. Good Review Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Owner **Reviewed Date:** May 21, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Product reviews showing on the site and the ability to respond to reviews. **What do you dislike about SKEEPERS Ratings & Reviews?** Cant seem to get the reviews to populate on google. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Giving more credibility to our site and products and customers purchasing because of the reviews. ### 17. Great service for reputation management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** Verified Reviews keeps our reviews up to date. Their staff is very prompt and professional and very easy to deal with. I would recommend their service to any company that wants to keep its reviews organized and up to date. Great service for reputation management **What do you dislike about SKEEPERS Ratings & Reviews?** Nothing to mention that we dislike about Verified Reviews **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Adds an additional URL to provide to our customers and potential customers to look at our reviews. ### 18. Verified offers a great insight on what customers think and feel when working with our company. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about SKEEPERS Ratings & Reviews?** I'm able to respond to our customer's concerns and gather feedback for our operations and products. **What do you dislike about SKEEPERS Ratings & Reviews?** That a response must be sent to a review before we can flag the review to be published. Some customers are just not reasonable. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Customer, products and operational issues are solved through verified at times. The customers willingness to share feedback is beneficial. ### 19. Digital Reviews and photographery **Rating:** 0.5/5.0 stars **Reviewed by:** Jo W. | Establishment Support Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about SKEEPERS Ratings & Reviews?** I like the fact that the application provides compliant digital survey, photography and image production required for Accurate Visual Representations. **What do you dislike about SKEEPERS Ratings & Reviews?** I dislike the layout of the site it's not user friendly and has a lack of information.it only has two pages and you cannot navigate them properly. The sites really need to be worked on. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Ensure that you have alot of time on your hands when signing up for this. I also suggest creating a seperate email to avoid being spam.. I would also add loads more information into the site and give user the chance to comment. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Verified reviews has had no impact on my work as I used the application in my personal capacity to assist me with any projects I was busy with or needed completed at the time. ### 20. The best review platform on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about SKEEPERS Ratings & Reviews?** I like it because it has the option for customer experience on and off. **What do you dislike about SKEEPERS Ratings & Reviews?** There is nothing I can criticize, it is the most complete solution on the market. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** I have increased my sales with the integration into acquisition campaigns and the store locator part. ### 21. Savvy in Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2019 **What do you like best about SKEEPERS Ratings & Reviews?** Verified Reviews assists your company in getting actual reviews from your customers and to help you under where your company ranks from others. **What do you dislike about SKEEPERS Ratings & Reviews?** The thing about verified reviews is that they work alongside Google. So if you get a bad review, it will be on Google. However, they do have something in place if a bad review is submitted. So your company can get it sorted out before the bad review is published and to improve the customers experience. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** The benefits are that if you get good reviews on using verified reviews, you will get more sales and more customers because people trust the 5 star ratings and good reviews by customers. ### 22. Verified reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2019 **What do you like best about SKEEPERS Ratings & Reviews?** Helps find creditable services and approved clients **What do you dislike about SKEEPERS Ratings & Reviews?** Nothing as of yet... Loving it it so much.... **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Finding quality and verified services ### 23. Great way to boost sales, customer confidence and integrates with Magento **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan D. | Director of Online Marketing, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2017 **What do you like best about SKEEPERS Ratings & Reviews?** Really proactive customer service from the team at VR. When an unhappy customer posts a bad review of our company or a product, the Verified-Reviews system gives us a chance to make the customer happy before their review posts. If we do not respond to the customer or they are not happy with the product or service, the review posts after the quarantine period. **What do you dislike about SKEEPERS Ratings & Reviews?** When moving to a new theme or platform in Magento, sometimes the formatting of the product reviews doesn't always work right away but the VR reviews team helped us get it working. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Give them a try. You will be satisfied. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** This gives customers peace of mind to know than an unbiased, real 3rd company is there for them to post a complaint (or compliment to) and the customers who are reading the reviews know that the people posting are actual customers (something you are not always sure of at Yelp) ### 24. Don't let your website be held hostage by this terrible company (like I did) **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2017 **What do you like best about SKEEPERS Ratings & Reviews?** At this point, I have nothing good to say about this company. **What do you dislike about SKEEPERS Ratings & Reviews?** This company is a study in dishonesty and atrocious customer service. They charged me every month and did NOT publish my reviews. When I complained, the US representative actually THREATENED me (yes, you read that correctly), telling me all the reviews I'd gotten would be lost (which is NOT what he said when I signed up), INCLUDING the Google reviews I’d gotten! He finally did his job and got the website reviews automated, and then same thing happened with the product reviews. We sent him the information in Sept but he didn't start sending out emails until NOVEMBER. When I asked if I would be getting a credit for the two months they did not do what I paid them to do, he started ignoring my emails. Now the product reviews are automated, but only about 10% are actually being being published my website. My web team has verified that there are no tech problems on my end, that it is on their end, and I can’t get him to answer my emails. I would love to be able to collect my reviews and move on but, despite his reassuring me that would be possible when I signed up, it is NOT possible. I am being held hostage by this fraudulent company. BEWARE OF THESE GUYS!! **Recommendations to others considering SKEEPERS Ratings & Reviews:** This company is a study in dishonesty and atrocious customer service. They charged me every month and did NOT publish my reviews. When I complained, the US representative actually THREATENED me (yes, you read that correctly), telling me all the reviews I'd gotten would be lost (which is NOT what he said when I signed up), INCLUDING the Google reviews I’d gotten! He finally did his job and got the website reviews automated, and then same thing happened with the product reviews. We sent him the information in Sept but he didn't start sending out emails until NOVEMBER. When I asked if I would be getting a credit for the two months they did not do what I paid them to do, he started ignoring my emails. Now the product reviews are automated, but only about 10% are actually being being published my website. My web team has verified that there are no tech problems on my end, that it is on their end, and I can’t get him to answer my emails. I would love to be able to collect my reviews and move on but, despite his reassuring me that would be possible when I signed up, it is NOT possible. I am being held hostage by this fraudulent company. BEWARE OF THESE GUYS!! **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** This company is a study in dishonesty and atrocious customer service. They charged me every month and did NOT publish my reviews. When I complained, the US representative actually THREATENED me (yes, you read that correctly), telling me all the reviews I'd gotten would be lost (which is NOT what he said when I signed up), INCLUDING the Google reviews I’d gotten! He finally did his job and got the website reviews automated, and then same thing happened with the product reviews. We sent him the information in Sept but he didn't start sending out emails until NOVEMBER. When I asked if I would be getting a credit for the two months they did not do what I paid them to do, he started ignoring my emails. Now the product reviews are automated, but only about 10% are actually being being published my website. My web team has verified that there are no tech problems on my end, that it is on their end, and I can’t get him to answer my emails. I would love to be able to collect my reviews and move on but, despite his reassuring me that would be possible when I signed up, it is NOT possible. I am being held hostage by this fraudulent company. BEWARE OF THESE GUYS!! ### 25. This service is the perfect advocate **Rating:** 5.0/5.0 stars **Reviewed by:** Adeyinka A. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** I love the fact that this service provides the platform for you to promote your business **What do you dislike about SKEEPERS Ratings & Reviews?** I dislike the fact that this service is a bit expensive. I could always promote my business on Facebook and receive great feedback. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Before you try verified reviews try other means of getting your business out there. As a business owner you want to make the smartest money choices that will be beneficial to you and/or your employees. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Verified reviews allows me to make my customer reviews visible on Google and other sites. The benefit of having my reviews posted is I now receive more traffic and the positive reviews bring in more business ### 26. Very user friendly and easy to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** I like that it's easy to use. The interface is very straightforward. The solution was quick to set up on our end, and their tech support took care of pretty much everything. The other good part is that it was simple to set up the reviews widget on our site - it was just a snippet of code and that was it. Of course there is a small learning curve, but the time investment was extremely minimal. Also, their team is very available and responds quickly if we have questions, which was especially helpful when we were starting out. **What do you dislike about SKEEPERS Ratings & Reviews?** No complaints. It was simple and straightforward. Really happy with the solution and how quickly we can get support if we have a question on anything. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Implement automated review emails as soon as you set up the service. It will make the review gathering process faster and more systematic. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Needed a straightforward way to gather and centralize reviews from customers ### 27. Great service and product to improve seller ratings and SEO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** Great solution that improved SEO. A solution I recommend to clients looking for a 3rd party review platform. Great customer service with easy technical implementation. **What do you dislike about SKEEPERS Ratings & Reviews?** Not much to dislike, but I would say more integration would be helpful **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Seller review for paid search ads and SEO. ### 28. Verified Reviews- reviewer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** Verified reviews is ironically... verified reviews! Not to make it too vague I like that these reviews are literally verified. We need reviewers that have actually used and visited places or programs. **What do you dislike about SKEEPERS Ratings & Reviews?** There is nothing I have found to dislike. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** We have many business problems but it helps to be able to access reviews that are coming from a reliable source. ### 29. Understands the importance of social proof **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** When it comes to sales, social proof matters. That’s why having a good online reputation helped by Verified Reviews helps. **What do you dislike about SKEEPERS Ratings & Reviews?** This isn’t too recommendable for a business that doesn’t have a brick and mortar prescence. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Getting social proof on our website was simplified, but we don’t realize a lot of other benefits. ### 30. I have had an overall good experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2018 **What do you like best about SKEEPERS Ratings & Reviews?** The software is user friendly. It is mobile friendly as well which is a plus. **What do you dislike about SKEEPERS Ratings & Reviews?** It changes often. The set up seems to change more than it stays the same. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Getting customer feedback fast. ### 31. Good for ebusiness **Rating:** 2.5/5.0 stars **Reviewed by:** Mathieu F. | Advocacy, social media & influence Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about SKEEPERS Ratings & Reviews?** It's a quite good software for small and middle businesses **What do you dislike about SKEEPERS Ratings & Reviews?** It's not flexible and you dont' havé à lot of integration with saleforce and co **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Collect reviews ### 32. Great company for qualified reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Jim C. | I.T. Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2017 **What do you like best about SKEEPERS Ratings & Reviews?** Very responsive tech support, competitive pricing, Google seller reviews. **What do you dislike about SKEEPERS Ratings & Reviews?** Nothing to dislike so far! I have had an excellent experience. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Cost effective solution for managing customer feedback and reviews. Google Seller ratings partner. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Gives our customers qualified ratings and reviews of our company and products ### 33. Great Service. A very significant improvement for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Bob M. | CEO, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2017 **What do you like best about SKEEPERS Ratings & Reviews?** The service and support is good. Very responsive to questions. **What do you dislike about SKEEPERS Ratings & Reviews?** We wish we had a bit more ease of integration with product reviews, in terms of how reviews are displayed. **Recommendations to others considering SKEEPERS Ratings & Reviews:** Great to work with. **What problems is SKEEPERS Ratings & Reviews solving and how is that benefiting you?** Enables customers to provide feedback. We act on it to achieve continuous improvements. ## SKEEPERS Ratings & Reviews Discussions - [How do I get verified on Trustpilot?](https://www.g2.com/discussions/how-do-i-get-verified-on-trustpilot) - [How are Google reviews verified?](https://www.g2.com/discussions/how-are-google-reviews-verified) - [What does verified reviewer mean?](https://www.g2.com/discussions/what-does-verified-reviewer-mean) - [How are reviews verified?](https://www.g2.com/discussions/how-are-reviews-verified) - [Are there any alternatives that can be used besides verified reviews.](https://www.g2.com/discussions/29858-are-there-any-alternatives-that-can-be-used-besides-verified-reviews) - [View SKEEPERS Ratings & Reviews pricing details and edition comparison](https://www.g2.com/products/skeepers-ratings-reviews/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A50%3A26+-0500&secure%5Bsession_id%5D=cfabdd46-a500-40da-b233-ca4ba853d7f7&secure%5Btoken%5D=93b14d3107ddcb62d95b20111abb2e40c957c06a1b4ff48d5fd01dba0a496e19&format=llm_user) ## SKEEPERS Ratings & Reviews Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Collection** - Authentification - Review Forms - Personalization **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Use Cases** - E-commerce - Retail - Customer Service **Support** - Onboarding - 24/7 Client Support **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Incentives - Insights - Content **Performance** - UGC Analytics - Lazy-Loading **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **In-House Management** - Employee Performance - Team Workflow **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top SKEEPERS Ratings & Reviews Alternatives - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - 3.4/5.0 (252 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (643 reviews)