--- title: Surepay Reviews meta_title: 'Surepay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Surepay works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 13 scale: '5' date_modified: '2026-08-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Surepay Reviews **Vendor:** SurePay **Category:** [Financial Fraud Prevention](https://www.g2.com/categories/financial-fraud-prevention) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About Surepay SurePay is the leading account verification platform, built for fraud prevention and payment accuracy at scale. Relied upon by 250+ banks and 20,000+ organizations across 16 countries, we verify name and bank account details in real time before money moves, detecting risk, preventing loss, and ensuring every payment reaches the right recipient, first time. ## Surepay Reviews ### 1. Responsive, Reliable, and Secure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Surepay?** Surepay are responsive and easy to work with. Communication is always excellent, particularly around upcoming changes or updates, so we're never caught by surprise. The platform itself has proven to be reliable and secure, which gives us confidence in our day-to-day operations. Our account manager is also a real strength - they're proactive, highly knowledgeable, and always willing to help, making the relationship feel like a genuine partnership rather than just a supplier engagement. **What do you dislike about Surepay?** It would be good to have a more user-friendly dashboard that is easier for less technical users across the organisation to navigate and use effectively **What problems is Surepay solving and how is that benefiting you?** SurePay provides our mandatory Confirmation of Payee service for inbound and outbound payments. It helps us meet regulatory requirements, reduces the risk of fraud and misdirected payments, improves customer confidence, and supports a secure, reliable payment experience ### 2. Clearbank VOP Service review **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy A. | Product Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Surepay?** We had a really good relationship manager and product manager who were very knowledgeable and consistently helpful in understanding our queries and in accommodating our specific security needs throughout the engagement, every step of the way. **What do you dislike about Surepay?** There was some miscommunication with the implementation manager; an appropriate communication channel was not set up, and therefore it was very difficult to maintain contact about urgent issues during a critical phase of the integration. **What problems is Surepay solving and how is that benefiting you?** Surepay provides VOP request-and-response services for us, which benefits our team because we don't have to build or operate that infrastructure; we only need to maintain our APIs. Surepay also keeps the service updated in accordance with the VOP Rulebook. ### 3. Reliable Payee Verification with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Surepay?** They care a lot about their customers. Whenever I want to speak to them, they’re really responsive, and proactive in finding solutions. They’re also keen to get our advice on how to improve the product and are willing to listen to us and incorporate our feedback, which I really appreciate. **What do you dislike about Surepay?** As with all vendors that require technical integration, alignment issues arise. But these don't arise as often as other vendors, and thanks to their proactive support, they're resolved quickly. **What problems is Surepay solving and how is that benefiting you?** We use Surepay for quick and reliable IBAN name checks and will soon make use of fraud risk indicator information, which will assist our fraud identification systems. ### 4. Proactive Support That Helps Us Get the Most Out of the System **Rating:** 5.0/5.0 stars **Reviewed by:** Nadine R. | Fraud Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Surepay?** Their proactive approach and ensuring that we are getting the most out of the system and services. Our Customer Success Manager is extremely knowledgeable, responsive and always happy to help. Through their help and support I've learnt so much about the system. **What do you dislike about Surepay?** I have not found anything that is to dislike! **What problems is Surepay solving and how is that benefiting you?** Surepay ensure that their system is robust - this builds the confidence of our clients and their customers given we have such a reliable supplier. Surepay helps us to maintain our regulatory responsibilities. ### 5. Fantastic Product with Clear Timelines and Great Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan s. | Payment Operations Senior, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Surepay?** It works! Communication was great throughout, the timescales were clearly explained, and the product is fantastic. **What do you dislike about Surepay?** I’m unsure, since I’ve only had positive experiences so far. **What problems is Surepay solving and how is that benefiting you?** They provide a great COP service, and it’s allowing us to gather more data and gain a better understanding. ### 6. Reliable Confirmation of Payee Name-Checking, Backed by Excellent Relationship Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Surepay?** Surepay’s Confirmation of Payee solution provides us with a reliable name-checking service, and it has been backed throughout by excellent relationship management. **What do you dislike about Surepay?** Dashboards and MI are readily accessible; however, a more intuitive UI and simpler search features for non-technical users would be a welcome addition in the future. **What problems is Surepay solving and how is that benefiting you?** Surepay provides the organisation with a regulatory compliant name checking solution that assists in reducing fraud and misdirected payments. ### 7. Quick and Problem-Solving, Needs just little more More Proactivity **Rating:** 4.5/5.0 stars **Reviewed by:** Tolga K. | Director **Reviewed Date:** June 08, 2026 **What do you like best about Surepay?** I like Surepay for its quick responses and its small size, which makes it feel more personal, and I appreciate how eager they are to solve problems. I also enjoy the quality of the relationships, especially the face-to-face gatherings. **What do you dislike about Surepay?** Projects, by their nature, can take long, and they can be more proactive when something is stuck. **What problems is Surepay solving and how is that benefiting you?** I use Surepay for verification of payee which solve regulatory mandatory VOP service requirements, and swift bav pre-validation, for anti-fraud measures under cross-border payments **Official Response from Natasha Lauer:** > Thank you for your feedback, Tolga, which we've shared with our support and customer success teams. It means a lot to hear that our responsiveness and the relationships we build are landing well for you. Your point on proactivity is well taken and noted. ### 8. Reliable service and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** TRISHA W. | Payment Operations Supplier Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Surepay?** Communication is clear, timely, and proactive **What do you dislike about Surepay?** No Comment to make on this subject - all good **What problems is Surepay solving and how is that benefiting you?** Constantly evolving - making changes as challenges arise ### 9. Professional, Responsive Team Made Implementation Straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Surepay?** We’ve had a very positive experience working with SurePay. From the beginning, their team has been professional, responsive, and genuinely easy to work with. Their pragmatic, solutions-focused approach has made both the implementation and our ongoing engagement straightforward, efficient, and well managed. **What do you dislike about Surepay?** I have not come across anything to be dissatisfied **What problems is Surepay solving and how is that benefiting you?** SurePay are providing the ability for us to comply with the Confirmation of Payee regulations ### 10. Extremely Professional, Helpful Team—Surepay Works Exactly as Expected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Surepay?** The systems work as you would expect, however the people you interact with really take working with SurenPay to the next level. Extremely professional and helpful. **What do you dislike about Surepay?** I don't have a list of things I dislike about Surepay **What problems is Surepay solving and how is that benefiting you?** Surepay removed the complexity in interacting with multiple banks when implementing Confirmation Of Payee services to our product. ### 11. Trustworthy IBAN Name-Number Checks with High Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Surepay?** Trustfull partner in IBAN name-number check with high performance and low rate of incidents **What do you dislike about Surepay?** Users have to use a workaround in case of a retrieving a full name which should be a STP process. In case of a mistype accountnumber (i.e. accountnumber is not valid/technical correct) the message presented by Surepay is "not active"w while "not correct" is expected. **What problems is Surepay solving and how is that benefiting you?** In case Surepay services are/cannot be used the name can only be retrieved by workarounds (e.g. request for copy statement of customer) ### 12. Seamless Integration Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Surepay?** Seamless integration is easy to achieve. **What do you dislike about Surepay?** Overall the platform works well, however some features and reporting capabilities can be further enhanced, which is understood to be part of the continuous improvement process. **What problems is Surepay solving and how is that benefiting you?** Improvements to the algorithms have resulted in better VOP outcomes. ### 13. Clear, fast communication from the Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Surepay?** Clear good and fast communications form the team. Direct working environment. **What do you dislike about Surepay?** Actually for the purpose we need the product all was good. **What problems is Surepay solving and how is that benefiting you?** We need to be able to check bankaccounts for our porcess and that works fine. - [View Surepay pricing details and edition comparison](https://www.g2.com/products/surepay-surepay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A31%3A58+-0500&secure%5Bsession_id%5D=03f4310a-e41d-43a7-b9bc-356cd1b5c72d&secure%5Btoken%5D=c4a802bf86c7c8244886bd15547b764e48b1c961592533e07b6c7ff993220bfb&format=llm_user) ## Surepay Integrations - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) ## Surepay Features **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - 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Financial Fraud Prevention** - Payment monitoring - Real-time risk monitoring - Threshold Management - Internal Fraud Monitoring - Activity Monitoring - Transaction Monitoring - Access Management - Case Management - Electronic Payments - Compliance Management **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports - Reporting/Analytics **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies - PEP Screening **Identity & Authentication - Financial Fraud Prevention** - Identity Verification - MFA - Data Verification **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA - Real-Time Monitoring - Transaction Monitoring **Behavioral & Analytics Detection - Financial Fraud Prevention** - Behavioral Analytics - Bot Detection - Predictive Analytics - Real-Time Analytics - Anomaly Detection - Check Fraud Detection **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Audit & Compliance - Financial Fraud Prevention** - Audit Trail - Reporting **Additional Functionality** - Onboarding - Risk Management - Digital Signature - Workflow Management - Data Capture and Transfer - Consent Management - Customer Data Management - AI Copilot - Mobile Access - For Financial Institutions - Audit Trail - Video Conferencing - Behavior Tracking - API - Compliance Management - Blockchain Support - SDKs - Search/Filter - Geolocation - Generative AI - Multi-Language - Scheduling - Authentication - Case Management - Approval Process Control - Alerts/Notifications - Access Controls/Permissions - Lifecycle Management - Secure Data Storage - Address Validation - Biometrics - Document Management - Forms Management **Additional Functionality** - Data Mapping - Generative AI - AI Copilot - Data Visualization - Risk Assessment - Real-Time Updates - Risk Analysis - 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Investigation Management - Mobile Access - Reporting/Analytics - Search/Filter - Real-Time Analytics - Audit Trail - Behavior Tracking - Alerts/Notifications - Customizable Branding - Behavioral Analytics - Authentication - Fraud Detection - API - Case Management - Identity Verification - Risk Management - Reporting & Statistics - Real-Time Notifications - Risk Analysis - Third-Party Integrations - Contact Database - Data Capture and Transfer - Compliance Management - SARs - Alerts/Escalation - AI Copilot - Background Screening - Secure Data Storage - Generative AI - Onboarding - Digital Signature - Consent Management - Customer Data Management - For Financial Institutions - Video Conferencing - Blockchain Support - SDKs - Geolocation - Multi-Language - Scheduling - Approval Process Control - Access Controls/Permissions - Lifecycle Management - Address Validation - Document Management - Forms Management ## Top Surepay Alternatives - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 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