Farnoush Z.
FZ
Farnoush Z.
Mid-Market (51-1000 emp.)
"It is user friendly."
3.5/5
What do you like best about Verbit?

I like the fact that it is easy to use. It has good accuracy and it gets ready in a reasonable amount of time. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

If there are multiple speakers, it does not recognize them well. It does not create proper paragraphs and it does not highlight the text as the video is playing. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"This software is amazing! Very accurate and fast results!"
4.5/5
What do you like best about Verbit?

When I get my jobs back they require little to no changes and customer support is always easy to contact and willing to help. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Sometimes words or sentences are missing Review collected by and hosted on G2.com.

CB
Catherine B.
Small-Business (50 or fewer emp.)
"Helpful and Prompt"
4.5/5
What do you like best about Verbit?

There is a quick turn around time for captions. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

I don't think there are any downsides in my experience with Verbit. In all my interactions, they've been very helpful. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Transcription for closed captions"
3.5/5
What do you like best about Verbit?

I think the application works well for our use case, and the turn around on our files is much faster than our contract times. Almost always same day turn around for their 5 day option. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Once the contract was signed, no sales rep or account rep ever heard from again. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"System is buggy"
4/5
What do you like best about Verbit?

It's cheaper than most alternatives. And, they had great chat and email support. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

It was buggy. I couldn't add my speaker names, then the transcript came out one line at a time instead of a paragraph for each speaker. This made for over 100 pages to print instead of 40 or 50. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great and Easy to Use Live Captioning Service and Great Customer Support"
4/5
What do you like best about Verbit?

They have an easy to use scheduling platform, multiple language options for live captioning, and are prompt with sending prep materials in advance to the assigned captioner and with the assigned captioner showing up on time. Overall great customer support as well. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

They are a top tier service; however, there are times when the speakers' have an accent that the captioning has not always been extremely accurate. Those times are far and few in between. Review collected by and hosted on G2.com.

Alexandra T.
AT
Alexandra T.
Small-Business (50 or fewer emp.)
"Excellent for Physical Disabilities"
4/5
What do you like best about Verbit?

Accurately and quickly transcribes long memos I am unable to type out, due to a physical condition which causes pain when typing for a long time. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Complicated to copy and paste into a separate document and/or rename project. Review collected by and hosted on G2.com.

Patricia C.
PC
Patricia C.
Mid-Market (51-1000 emp.)
"Good accessibility service"
4/5
What do you like best about Verbit?

They have good reps that are able to work whenever we have issues. The captioning service is quite accurate. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Their new platform is not user-friendly. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy to use, quite accurate"
4/5
What do you like best about Verbit?

How quickly the subtitles are generated. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

I can't think of anything in particular, but possibly the price. Review collected by and hosted on G2.com.

SS
Sydney S.
Mid-Market (51-1000 emp.)
"Transcriptions"
5/5
What do you like best about Verbit?

The speed they deliver and how helpful they are in transcribing our audio. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Nothing I dislike. They do a very good job. Review collected by and hosted on G2.com.