--- title: Verbit Reviews meta\_title: 'Verbit Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how Verbit works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 71 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Verbit Reviews & Product Details

Claimed

###### Profile Status

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3,000+ businesses and institutions, including Google, Johns Hopkins, CNBC and the Library of Congress, rely on Verbit for their accessibility needs. Verbit’s transcription, captioning, translation, dubbing and other solutions are delivered on time, every time and reach the highest accuracy levels possible. With Verbit, your live events will be more engaging and your recorded content will be more accessible and discoverable. You can choose from Verbit's proprietary automated speech recognition (ASR) technology, human-only and hybrid options. Verbit leads the $30B transcription industry. Over the past few years, Verbit acquired Automatic Sync Technologies (AST), VITAC, Take Note and Take 1 to expand its offerings and expertise. Verbit employs the largest professional captioner workforce in the world.

* * *

Seller
[Verbit](https://www.g2.com/sellers/verbit)
Discussions
[Verbit Community](https://www.g2.com/products/verbit/discuss)
Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by
Matthew Schwartz

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/verbit/pricing)

## Top-Rated Alternatives

[

 ![Rev](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rev")

Rev

4.7/5(621)

](https://www.g2.com/products/rev/reviews)

[

 ![Otter.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Otter.ai")

Otter.ai

4.4/5(502)

](https://www.g2.com/products/otter-ai/reviews)

[

 ![Descript](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descript")

Descript

4.6/5(915)

](https://www.g2.com/products/descript/reviews)

[
View All Alternatives
](https://www.g2.com/products/verbit/competitors/alternatives)

## User Insights

Average based on 71 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

BC

Beth C.

Enterprise (\> 1000 emp.)

9/15/2020

"Easy to Use"

4.5/5

What do you like best about Verbit?

Scheduling last minute captioning was so easy and done online in the Support Chat feature. Everyone I talked to was competent and very helpful. Everyone I reached out to for technical help was supportive and fast, even if it was not their department" which is really nice and helps take the stress away. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

nothing so far, the process is easy and very streamlined. Review collected by and hosted on G2.com.

Recommendations to others considering Verbit:

It is easy to set up and it is easy to set up live captions at the last minute for students that have changed schedules. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

The only issues I have had was not understanding how to use some features, but all I had to do was ask and it was explained in great detail. Using Verbit for live captioning has been a wonderful experience all around. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Christopher P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher P.")
CP

Christopher P.

Enterprise (\> 1000 emp.)

2/7/2020

"Low cost captioning solution"

3.5/5

Describe the project or task Verbit helped with:

We use Verbit to caption captions across our University. The primary integration we use is with Kaltura, but we also use the integration with YouTube. The majority of our captions are done on a 7-day turnaround, but we occasionally use their quicker turnaround times as well. Verbit is used for videos within our learning management system as well as public facing videos. Review collected by and hosted on G2.com.

What do you like best about Verbit?

Verbit is considerably less expensive than other providers we have worked with and they provide a variety of integrations with different video platforms. Their customer support has been top notch and does a fantastic job replying quickly and solving problems that don't require additional development. They have also generally done a great job at finishing captions files within the requested service level and sometimes earlier. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

For simple workflows and mass captions Verbit is a great solution, but they do not currently provide a good backend system for more complex organizations and workflows. It has been frustrating that there is no product roadmap and little communication around priorities or new product features. The reporting features are also very basic. Their sales people are also very aggressive to the point of annoyance - sometimes even after you are a customer. Review collected by and hosted on G2.com.

Recommendations to others considering Verbit:

Great, low-cost service. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

The Verbit pricing has allowed us to caption signficantly more videos that we have been able to do with previous vendors. We keep an eye on other vendors and for large amounts of captions I am fairly confident that this is the best solution out for the quality of captions they provide. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![John E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John E.")
JE

John E.

College Professor

Small-Business (50 or fewer emp.)

2/4/2020

"Quality Captioning and Great Customer Service"

5/5

Describe the project or task Verbit helped with:

Captioning hundreds of course lectures. We are an online college that uses a lot of video in our courses. We are currently working on captioning 10,000 minutes of video, and I have been pleased with the whole process with Verbit.

I looked at several different companies in the lengthy research phase of choosing a caption provider, and I also explored the option of doing the captioning ourselves, coupling MacCaption's AI capabilities with a human reviewer.

Verbit gave my a great quote for my project. A few thousand minutes have been captioned by Verbit already, and I am pleased with the results. The captioning is not perfect, but it is very good. Verbit's captioning far surpasses anything that I have had done through using only AI. I can easily tell that Verbit has a human transcriber involved in the captioning process. Review collected by and hosted on G2.com.

What do you like best about Verbit?

My whole experience with Verbit has been exceptional--from initial contact all the way through project management. I have interacted with 4 different people throughout the process, and they all have been professional, knowledgeable, personable, and timely.

My sales person, Jordan, was not pushy, and he was always helpful in the evaluative process. He always gave me the information that I needed to make an informed decision, but he did not waste my time by giving me meaningless information. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

I have not had any negatives so far. Everything has gone well. Review collected by and hosted on G2.com.

Recommendations to others considering Verbit:

I spent many hours evaluating caption providers. There are a lot of options today, but after months of research, I went with Verbit to caption 10,000 minutes of video.

We have many more videos to capture after this initial phase of captioning. Verbit has already captioned a few thousand minutes of videos, and I plan to continue using them as our captioning provider.

Some of Verbit's competitors told me that Verbit would give me a great sample in my inquiry stage, but that the quality would dip low once they actually started my project. I have not experienced a dip in quality. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

My institutions videos are stored on Vimeo, and the integration with Vimeo works smoothly.

Verbit's caption formatting looks better than I expected. I was expecting the utilitarian-looking captions that you often see, but Verbit's captions look great. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
MH

Verified User in Higher Education

Enterprise (\> 1000 emp.)

2/7/2020

"Verbit"

4/5

Describe the project or task Verbit helped with:

Accurate captioning of lecture recordings for specific students with hearing impairments Review collected by and hosted on G2.com.

What do you like best about Verbit?

Good quality accurate captioning, good detail of technical vocabulary transcribed correctly. Transfer of folder details from Panopto makes workflow easier. Full integration with Panopto platform makes day to day caption ordering and delivery seamless. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Workflow in Verbit platform can awkward, although there have been improvements which make the searching of recordings easier. Would like better caption editing facilities.

I don't like the requirement to buy credits in advance or that these expire after time. I would like to be billed on usage.

I don't like that some recordings can be rejected at the ASR stage when they could be understood by a human. Review collected by and hosted on G2.com.

Recommendations to others considering Verbit:

Ensure that your licence agreement doesn't include caption credits which expire after a set period. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

Lack of affordable accurate captions for users who require them at reasonable cost.

More affordable cost price and Lecture capture integration streamlines process and reduces administrative load. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

AH

Alex H.

Small-Business (50 or fewer emp.)

2/6/2020

"Verbit checks the boxes for digital legal transcripts"

5/5

Describe the project or task Verbit helped with:

Our company works with Verbit to produce certified admissible legal deposition transcripts. Review collected by and hosted on G2.com.

What do you like best about Verbit?

The most useful aspects of the Verbit work product for our legal use case are that the transcript comes in Q./A. format, and has the most sophisticated collaborative editor system to separate the labor. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

I wish I could create my entire legal transcript in Verbit and ditch other programs like eTranscript software. Review collected by and hosted on G2.com.

Recommendations to others considering Verbit:

Make sure to clarify your requirements succinctly and follow up if certain jobs don't meet expectations. Overall they are great about responding and improving. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

Verbit is the only online digital transcription service that allows us to service legal deposition transcripts in a timely manner. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
ME

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/6/2020

"It provides some access, but not equal access"

2.5/5

Describe the project or task Verbit helped with:

Classroom live transcription services. Review collected by and hosted on G2.com.

What do you like best about Verbit?

The scheduling platform is easy to use and I don't have to worry about communication with live service providers. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Accuracy leaves much to be desired, Scheduling can only be done weekly by the day (can't schedule Mon-Thurs for 10 weeks, have to do each day individually), students can't cancel their own session without being an administrator. Review collected by and hosted on G2.com.

Recommendations to others considering Verbit:

Make sure to do a live test in the actual environment it will be used in to determine quality of service. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

Hard of Hearing student is able to use the service to fill in the holes of what they miss being spoken in class. If a student was fully dependent on this service for access to the spoken information, I would schedule something else. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Paul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul S.")
PS

Paul S.

Head Of Post Production

Mid-Market (51-1000 emp.)

1/30/2020

"Quick and Cost Effective"

4.5/5

Describe the project or task Verbit helped with:

We use Verbit on all of our interviews for television shows. Review collected by and hosted on G2.com.

What do you like best about Verbit?

The turnaround time and cost are excellent! Review collected by and hosted on G2.com.

What do you dislike about Verbit?

It would be nice if we could have something transcribed without human intervention for a much less expensive price for rough drafts. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

We are able to keep our costs down and have a quick turnaround on our interviews. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JD

Jose D.

Mid-Market (51-1000 emp.)

2/4/2020

"Verbit Review"

4.5/5

Describe the project or task Verbit helped with:

I was tasked with captioning our video tutorials. Review collected by and hosted on G2.com.

What do you like best about Verbit?

How accurate the captions came out. The Verbit interface is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Not much to complain about. My experience with using Verbit was great. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

Accessibility issues. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
GP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

2/4/2020

"Verbit Experience in a college setting"

5/5

Describe the project or task Verbit helped with:

Vebit assists us on a weekly basis captioning videos for instructor courses and community presentations at the college. Review collected by and hosted on G2.com.

What do you like best about Verbit?

Quick turnaround of captioning request. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

Reports on actual services per month are not generated easily from my reports. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

I receive a monthly detailed report that has been very helpful.

Sending a video with transcript to assist in captioning a specific verbage has allowed minimal corrections. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
ML

Verified User in Legal Services

Small-Business (50 or fewer emp.)

2/14/2020

"Simple"

5/5

Describe the project or task Verbit helped with:

Transcription of audio files for attorney. Review collected by and hosted on G2.com.

What do you like best about Verbit?

They worked with me continually. Customer service crew is awesome. Review collected by and hosted on G2.com.

What do you dislike about Verbit?

In the legal field there are some issues. Review collected by and hosted on G2.com.

What problems is Verbit solving and how is that benefiting you?

Turn around time is very quick. It saves money and time. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Verbit? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Verbit
](https://www.g2.com/products/verbit/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What is verbit all about?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-verbit-all-about)

GU

Guest User
•
Last activity about 4 years ago

How much does verbit pay per minute?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-much-does-verbit-pay-per-minute)

[
View all Discussions
](https://www.g2.com/products/verbit/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/verbit/pricing)

Verbit Comparisons

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4.7/5(621)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b3cfbb190f3a7dba5553b67fc3f3ed7/otter-ai.png "Product Avatar Image")

Otter.ai

4.4/5(502)

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4.7/5(27)

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##### 
##### Verbit Features

Voice

Dictation

Accuracy

Transcription

Speaker Identification

Timecode Management

Closed Captioning

Editing

Spell Check and Punctuation

Synchronous Editing

Translation

Integration

Data Security

API

Voice Files

[
View More Features
](https://www.g2.com/products/verbit/features)

##### Categories on G2

[Transcription](https://www.g2.com/categories/transcription)[Media & Document Accessibility](https://www.g2.com/categories/media-document-accessibility)

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