Ventas Cloud is a Salesforce-native customer communication platform built for sales and support teams. It allows businesses to manage SMS, phone calls, WhatsApp, and AI-assisted conversations directly inside Salesforce. All customer interactions are automatically synced with Salesforce records, giving teams complete visibility, better follow-ups, and faster response times. By keeping communication and CRM data in one place, Ventas Cloud helps teams stay productive, reduce manual work, and deliver a consistent customer experience without relying on multiple tools.