--- title: VensureHR Reviews meta_title: 'VensureHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 201 reviews by the users' company size, role or industry to find out how VensureHR works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 201 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # VensureHR Reviews **Vendor:** Vensure Employer Solutions **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.6/5.0 **Total Reviews:** 201 ## About VensureHR VensureHR helps businesses simplify workforce management through flexible payroll, HR, benefits, compliance, and workforce solutions designed to support every stage of growth. Rather than forcing every organization into the same platform, VensureHR takes a diagnostic approach to understand each employer's workforce, operational complexity, and business goals. This allows organizations to align the right combination of technology, services, and expertise to their unique needs today while providing a path to scale as they grow. VensureHR solutions include: - Payroll Processing - Human Resources - Benefits Administration - Time & Attendance - Hiring, Onboarding & Talent Management - HR Compliance & Risk Management - Workers' Compensation - Employee Self-Service - Reporting & Workforce Analytics - Integrations & Workforce Technology Whether supporting small businesses looking to simplify HR administration or growing organizations managing increasingly complex workforce needs, VensureHR combines modern technology with experienced HR professionals to help reduce administrative burden, improve compliance, increase operational efficiency, and create better employee experiences. Powered by the VensureONE workforce technology ecosystem, VensureHR connects employers with flexible technology, integrated workforce solutions, and expert support that can adapt as business needs evolve. Rather than locking organizations into a one-size-fits-all platform, VensureHR delivers the right combination of payroll, HR, compliance, benefits, and workforce technology to help businesses operate more efficiently today while supporting future growth. ## VensureHR Pros & Cons **What users like:** - Users highlight the **outstanding customer support** of VensureHR, praising its responsiveness and effectiveness in addressing needs. (17 reviews) - Users appreciate the **attentive support** from VensureHR, ensuring thorough assistance with HR needs and payroll services. (16 reviews) - Users value the **efficient payroll services** from VensureHR, enhancing growth and simplifying administrative tasks across multiple states. (14 reviews) - Users find **VensureHR easy to use** thanks to its straightforward payroll entry and seamless implementation. (9 reviews) - Users value the **ease of payroll entry** and appreciate the comprehensive HR services offered by VensureHR. (6 reviews) - Response Time (5 reviews) - Comprehensive Features (4 reviews) - Easy Payroll (4 reviews) - HR Management (4 reviews) - Implementation Ease (4 reviews) **What users dislike:** - Users report a **poor customer support** experience with VensureHR, highlighting unresolved issues and lack of accountability. (7 reviews) - Users express frustration over **lack of knowledge** and communication from VensureHR, severely impacting payroll management. (6 reviews) - Users report **ineffective HR management** , citing poor support and frustrating delays in payroll and benefits communication. (4 reviews) - Users face **account management issues** with VensureHR, including unresponsiveness and frequent payroll errors leading to frustration. (3 reviews) - Users find the **complex reporting** features challenging, with difficulties in generating and accessing convenient reports. (3 reviews) - Users note a **steep learning curve** when using VensureHR, needing time to become comfortable with its features. (3 reviews) - Users face significant **benefits issues** with VensureHR, including communication breakdowns and unresolved provider concerns. (2 reviews) - Users express frustration with **communication breakdowns and payroll failures** from VensureHR, impacting their business operations significantly. (2 reviews) - Clarity Issues (2 reviews) - Connectivity Issues (2 reviews) ## VensureHR Reviews ### 1. Worst Customer Service Ever **Rating:** 0.0/5.0 stars **Reviewed by:** Summer H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about VensureHR?** The idea of our HR and payroll being under one roof. **What do you dislike about VensureHR?** I am a small business owner who used Vensure HR for just over one year, and this has been the most disappointing vendor experience in my 10 years in business. During our time with Vensure, we experienced multiple serious payroll failures, including two missed payrolls despite meeting submission deadlines. I was forced to issue paper checks and reimburse employees for late fees when automatic payments overdrafted their accounts. In another instance, payroll was withdrawn three times in one day, including wire fees. It took multiple business days to recover the excess funds. There were also ongoing communication breakdowns and unresolved benefits-related issues. These problems were documented, repeatedly raised, and well known internally, yet they continued. As a result, we lost trust in Vensure’s ability to reliably manage payroll, a core PEO responsibility. Due to these failures, we transitioned away and provided written notice on December 11 to terminate December 31. Despite multiple follow-ups from myself and my Practice Manager, Vensure did not respond until December 18, even though several messages were time-sensitive. Most concerning, on Christmas Eve, just two business days before our final payroll, I was notified for the first time of a $2,500 early termination fee, never disclosed during our transition (only buried in fine print of the contract signed a year+ prior). I was not given the option to adjust our end date. Instead, $2,995 was withdrawn from my account without discussion, $495 more than the contract’s stated maximum. This amount, along with funds owed for benefits calculation errors, has still not been returned. This has been the worst customer experience I’ve had to date. I share this so other business owners can make informed decisions when choosing a payroll and HR partner. **What problems is VensureHR solving and how is that benefiting you?** None, more were created by the time we ended our contract. **Official Response from Billy Jo Baker:** > Hi Summer, Thank you for sharing your experience. We sincerely regret the challenges you faced during your time with VensureHR, especially the payroll disruptions and communication issues that understandably impacted your trust in us. Your feedback is taken seriously, as we know how critical reliable payroll and benefits services are to your business and your team. Since your transition, we’ve been committed to working closely with you to address and resolve all outstanding concerns. We have credited the early termination fee and identified additional benefits-related funds owed to you and your employees. Our accounting team is ensuring these credits are processed promptly in one transaction to make this as smooth as possible. We appreciate your patience and the opportunity to make things right. Your experience highlights areas where we must improve, and we are dedicated to learning from this to better serve all our clients. If there is anything further we can do to support you during this time, please don’t hesitate to reach out. Thank you again for your honest partnership. We wish you and Summer Aesthetics continued success. Warm regards, The VensureHR Team ### 2. Vensure Review and Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Mohd K. | HR Generalist, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about VensureHR?** 1. Responsive and approachable customer service whenever we need help. 2. Streamlined payroll and benefits administration, saving us valuable time. 3. Expertise in handling compliance and risk management with confidence. 4. Easy-to-use systems that make onboarding and HR management simple. **What do you dislike about VensureHR?** 1. Fewer integrations with third-party tools. 2. Service scope is strong in HR compliance but less extensive in global HR support. **What problems is VensureHR solving and how is that benefiting you?** 1. Helps us stay compliant with employment laws, reducing legal and financial risks. 2. Takes the burden of payroll calculation, ensuring accuracy and timeliness. 3. Simplifies benefits enrollment and management, giving employees better options and support. 4. Provides expert guidance on sensitive HR matters, saving us from potential missteps. ### 3. Smooth and Reliable HR Solution **Rating:** 5.0/5.0 stars **Reviewed by:** kelsey t. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about VensureHR?** What I like best about VensureHR is how easy it is to use and navigate. The platform makes handling HR tasks like payroll, benefits, and employee management straightforward and efficient. Their customer support team is very responsive and helpful, which has given me peace of mind whenever I’ve had a question. I also appreciate the range of features offered, as it saves me time by having everything in one place. Overall, the implementation process was seamless, and it quickly became an asset to our organization. **What do you dislike about VensureHR?** There are very few downsides, but occasionally the system can feel a bit overwhelming when exploring all the different features for the first time. It takes a little time to get familiar with everything. **What problems is VensureHR solving and how is that benefiting you?** VensureHR is our PEO. So, they handle all of our HR, payroll, compliance, and benefits. ### 4. Easy to use with great service **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about VensureHR?** Great Service Easy to enter payroll info **What do you dislike about VensureHR?** no negatives to using Vensure with the great support **What problems is VensureHR solving and how is that benefiting you?** reducing staff headcount reducing time to perform payroll functions **Official Response from Kapil Kumar:** > Thanks for the great rating! We appreciate your partnership. ### 5. VensureHR makes everything a breeze as an Operations Manager! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany K. | Agency Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about VensureHR?** So many amazing features! Taking care of payroll and benefits for our employees. Customer support is also great. Employees find it easy to use, and it was easy to implement and integrate. **What do you dislike about VensureHR?** Nothing comes to mind. Have liked everything so far! **What problems is VensureHR solving and how is that benefiting you?** Outsourcing all things HR. Payroll, Benefits, HR, Compliance. ### 6. Nightmare of a company **Rating:** 0.0/5.0 stars **Reviewed by:** Cheryl R. | Corporate Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about VensureHR?** The only upside is the Vfficient app for checking paychecks and documentation. I had to use it religiously iin order to catch all the payroll errors **What do you dislike about VensureHR?** Lack of response. Complete lack of accountability. Slow to respond, and that is when you can even get them to respond. Such a bad experience **What problems is VensureHR solving and how is that benefiting you?** Vensure has not solved any problems. Vensure causes problems. They deduct more money from paychecks than they should. I had their pet insurance benefit for 2 years. I canceled the benefit by following their instructions. That was on July 22, 2024. They were still deducting the benefit cost from my paycheck until 2 weeks ago. Now, they informed me that they refuse to pay me back for the money they stole from me, telling me that I have to go to the third party benefit provider and "fight for" my money. They refuse to pay me back ### 7. Great having support from my team **Rating:** 5.0/5.0 stars **Reviewed by:** Sean M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about VensureHR?** My team at Vensure has been instrumental in allowing us to accelerate our growth far past what would have been possible if we were to have to adminsiter HR and payroll internally, or worse, do everything on paper. My favorite thing, other than the people we work with, is the amount of resources that Vensure has for their clients! System is easy to get use to and fairly intitutive to use. Their partnerships and single sign on make admin work a breeze! **What do you dislike about VensureHR?** Great people, nothing bad to say. We have great rates but wouldn't say no to a discount! **What problems is VensureHR solving and how is that benefiting you?** All around great partner for HR and Payroll! **Official Response from Paige Shoemaker:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our platform and people have been instrumental in helping your company grow! ### 8. HR Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about VensureHR?** I love that there is always a team there to assist when there is a problem or when we need something quickly. Payroll is also quick and the website is easy to use! Implementation was also a breeze. We have 2 entities through Vensure and it was a seemless process. I love that there are so many different functions and that we can use their system to write a handbook. I log in to the site nearly every day. **What do you dislike about VensureHR?** I wish there was more that I could change when people are having issues getting registered. Waiting to have someone change a SSN or name when the employee mistypes it the first time can be a pain. **What problems is VensureHR solving and how is that benefiting you?** Ease of payroll as well as HR soluitions. ### 9. Great Experience Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Kristi C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2023 **What do you like best about VensureHR?** Payroll is so simple and a big HR weight is off our shoulders. I sincerely appreciate Barrett Whittington and Fatima Navarro who have been incredible! **What do you dislike about VensureHR?** The turnover is tough to deal with sometimes and not being able to just pick up the phone and call to get a quick answer on things. **What problems is VensureHR solving and how is that benefiting you?** Extremely less time consuming when dealing with Payroll and HR issues. ### 10. HR/Payroll **Rating:** 3.5/5.0 stars **Reviewed by:** April M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** Help pay taxes and things like that so i do not have to worry about it or remember. **What do you dislike about VensureHR?** the slow response time, lack of knowledge, and constant turn over of those assisting with our account. **What problems is VensureHR solving and how is that benefiting you?** Handling payroll and it helps take off some of the work and pressure, but not much since i am constantly having to correc them and catching their mistakes.q ### 11. Wondorful HRMS Software and Sales Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchit K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2023 **What do you like best about VensureHR?** The best part of VensureHR is all the HRMS features like Payroll, employee benefits, compliance and many more, and also, the support team is very cooperative and supportive. **What do you dislike about VensureHR?** All the things are good, and nothing is disliked in Vensure. **What problems is VensureHR solving and how is that benefiting you?** All the features that require in HRMS is covered in VensureHR and also if we face any challenges and difficulties the support is always available to resolve the same as early as possible. ### 12. They started strong, but have moved away from a dedicated team to a customer service ticket system. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** We are a small company in multiple states, so having a payroll service is helpful. **What do you dislike about VensureHR?** Lack of a dedicated benefits representative. **What problems is VensureHR solving and how is that benefiting you?** When it goes smoothly, running payroll through their system is more efficient than me trying to figure out multiple state rules. ### 13. The communication and ease of engaging were poor. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about VensureHR?** The payroll was consistent once set up, but anything other than that, such as on boarding new employees, taxes etc. was painstaking and very poorly executed. **What do you dislike about VensureHR?** The communication was horrible. Staff turnover is excessive. **What problems is VensureHR solving and how is that benefiting you?** Payroll ### 14. Definitely a confusing experience **Rating:** 2.5/5.0 stars **Reviewed by:** Temperance D. | Deployment QA, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about VensureHR?** The homepage has a fair amount of information readily available. Finding certain details about pay and time off is also easily accomplished, as well as updating personal information. **What do you dislike about VensureHR?** The name of the platform, the name within the platform, and the URL are each a unique name, making it very confusing to know which of my umpteen bookmarks to use based on where and how the conversation originated, or if I'm looking for an email from the platform. I dislike how challenging it is to find additional details about the benefits I'm enrolled in, as if you only get those details during open enrollment. **What problems is VensureHR solving and how is that benefiting you?** This is our payroll and insurance/benefits system, and only for our US employees. It's useful in that I get paid, but I don't generally use the system more than a handful of times per year. ## VensureHR Discussions - [What is Vensure HRIS used for?](https://www.g2.com/discussions/what-is-vensure-hris-used-for) - [How do you reduce manual work and fix configuration issues in VensureHR payroll and benefits?](https://www.g2.com/discussions/how-do-you-reduce-manual-work-and-fix-configuration-issues-in-vensurehr-payroll-and-benefits) - 1 upvote - [View VensureHR pricing details and edition comparison](https://www.g2.com/products/vensurehr/reviews?filters%5Bsentiment_snippet%5D=1800715&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A11%3A04+-0500&secure%5Bsession_id%5D=0d93bf1d-484c-4564-9f6f-83da371647e6&secure%5Btoken%5D=e58c7b5a65099d457418ad7ea5cd8eeaa1dd4ac7e69e38c577282d74db0103f3&format=llm_user) ## VensureHR Integrations - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Humanity Time by TCP](https://www.g2.com/products/humanity-time-by-tcp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [ShelbyNext Financials](https://www.g2.com/products/ministry-brands-holding-llc-shelbynext-financials/reviews) - [WorkforceHub](https://www.g2.com/products/workforcehub/reviews) ## VensureHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Compliance** - Compliance Support - Safety Program - Certified Assistance **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform** - Tools - Management - Access - Mobile Access - Performance Management - Tax Management - Compliance Management - Recruitment Management - Employee Management - Expense Management - Certification Management - Insurance Management - Attendance Management - Payroll Management - Document Management - Benefits Management - Workforce Management - Contractor Management - Client Management **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top VensureHR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)