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The Vendasta Platform makes it easy to maximize the value an agency brings to it's clients. Through the comprehensive software product offerings, Vendasta partnerships, and the customizable white label business app that is tailored for each client, Vendasta offers an agency the tools they need to make a powerful impact on their client's online presence day 1.
The platform is backed by a top-notch customer service team and each Agency has the ability to be coached along the way by their very own Vendasta representative. These representatives are very helpful in explaining how the software works. They offer valuable insights towards your Agency's target business niches and help formulate a game plan that is both cost effective for your agency and impactful for your clients. This drives results. Period. Review collected by and hosted on G2.com.
I wish the business app could cosmetically tailored a little more to personalize the experience with clients using their inside sales teams to access the CRM and messaging features. (Client facing branding that includes the client logo with agency logo) Review collected by and hosted on G2.com.
Vendasta has helped our radio network become now just a 1-trick pony, but a comprehensive source for marketing and advertising to better serve our partners in today's digital economy. The products and services have been fantastic! The customer service has been very prompt and professional. I love using the all-in-one dashboard and now helping our partners to do the same. Review collected by and hosted on G2.com.
Since they offer so many various services, it can take a little while to get familiar with all of the options for your agency. Review collected by and hosted on G2.com.
I love our new POC at Vendasta, Brandon Kuse. He's knowledgable, approachable, and I appreciate his sales driven approach. Review collected by and hosted on G2.com.
So far it's great - still processing how to pitch all of this concisely, but I have been receiving all of the support I could ever need from Brandon. Review collected by and hosted on G2.com.
I like that it has a dashboard for customers, I like the idea of what Vendasta is trying to do Review collected by and hosted on G2.com.
They dont train their support very well, I think they spend all their time training people to sell sell sell. The make a lot of promoises they cant keep. Review collected by and hosted on G2.com.
The upsides of it are:
1. Vendasta provides great sales and marketing support, and a lot more making it the go-to platform for sales engagement and tracking.
2. It also includes a website builder which cane be used to create a website for your business and enhance your online presence.
3. It also has a billing software as well as marketing automation that is really helpful for a medium-scale enterprise like mine. Review collected by and hosted on G2.com.
Its downsides are:
1. The customization options available in it are not as great as other platforms.
2. There is no availability of a mobile app, making it unable to access anytime.
3. The third-party app integration is very limited, making it hectic for me to connect to different platforms at a time. Review collected by and hosted on G2.com.
What I've found to be the best, is the dedication that everyone has at Vendasta to making sure that we (as an agency owner) succeed at what we do. They make sure we have every chance to learn more and do more with their Conquer Local Academy. Review collected by and hosted on G2.com.
It was like drinking from a firehose at first, but if you do what they recommend and stick with the training, spend time using the platform, and ask questions when you have them, you will succeed. Review collected by and hosted on G2.com.
The options for digital services covers almost everything we could need.
The support team has been great whether it be the helpdesk, Amanda, Myron, or anyone we've dealt with
A lot of benefits to the platform including CRM and project management Review collected by and hosted on G2.com.
Sometimes the platform acts up and doesn't load correctly
While theres a lot of offerings, it's hard to determine which is the best for our needs at times.
The platform could be more user friendly
Billing and invoices have been an issue but are getting better Review collected by and hosted on G2.com.
The person support is the most valuable and rewarding aspect of our partnership. The Marketplace allows my agency to tackle bigger projects and offer more advanced services increasing success both for our clients and us. Review collected by and hosted on G2.com.
There are some rough spots with the reporting on finances and billing making it hard to track real cost of services on scale. I do appreciate that Vendasta is continually tweaking and updating their platform, reporting, and connections. Please keep improving! Review collected by and hosted on G2.com.
Vendasta has allowed me to truly scale my business and offerings as an agency. Along with that, my account manager Edzel is incredible! I always feel taken care of by him and that he has my business's best interest top of mind. He is truly knowledgable about a plethora of marketing and softwares applicable to succeeding in today's digital world. I have trippled my income with the help of Vendasta over the last year in partnership with them. Review collected by and hosted on G2.com.
Limited capabilities with some of the partners softwares and onboarding could be a bit clearer with some of the products. Review collected by and hosted on G2.com.
All of thier support comes from real people. If I have a question I know exactly who to go to ask & recieve a reply almost immeditatly. Review collected by and hosted on G2.com.
Its my understanding that their Partnerships/products are commision based, so when I meet with my support rep, while the products available on the martketplace are all useful- I am almost always sold some new tool I can start selling my customers. I wish it was a bit more stategical. Review collected by and hosted on G2.com.